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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021

Complaints 767

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14

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Bad 😕 It seems that Smashing Commerce has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Smashing Commerce reviews & complaints page 15

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Website: Smashing commerce

Supplied a fake product ultrasonic pest repellent and after opening the box we have seened the fake product smell making unconscious if we plug in. The courier has collected rs..480 and went off before opening the box. Request a refund to come and registered as a complaint. The advertisement of pest control was given in facebook.com pages and redirects to their sites to buy it. The picture of pest control given in that is different what they supplied...

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9

9999759970

from New Delhi, Delhi

Aug 24, 2018

I have seen the FB products details but when i received the products it is totally different from FB mention i dont need the product kindly refund the money asap
i pay for the 480 rupees but the product not look like a that amount

T

Tusi Ghosh

from Kolkata, West Bengal

Aug 24, 2018

I want to cancel my order for bad reviews, manager of the smashing commerce is not received my call, , is this a fake company

J

Jaswant Suman

from Kota, Rajasthan

Aug 24, 2018

I have purchase pest repellent but its not working and company representative Ankita did not receive the call .please refund my money rs 480

Jaswant Suman's reply, Aug 18, 2018

plz call me 9214400514

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Address: North Goa, Goa

Makes irritating sound and it hardly works as shown in the video that all the rats and mosquitoes run out of the house.in the video how the insects know the way to go out? How it will find way to go out? It is fake product. While buying they email that only few products are left and that they somehow managed to get you one to make the customer feel that it's original and useful. It is very difficult to live in the house when it's onn the product really makes irritating sound which probably lead to headaches.

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M

Mangesh Raul

from Buldana, Maharashtra

Aug 24, 2018

I purchased mosquito repellent from u but u send me deferent product, please replace it or give my all Mony back

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Address: Udaipur, Rajasthan, 313001

I had ordered an ultra - sonic mosquito, rat and pest repeller from smashing commerce. My order no. Was 535437. The product was worth rs. 480. I got my product today but its defective. The product is broken i cant plug it in switch board. I m unable to find any information for return on the link from where i bought the product. I want to return the product pllzz let me know the return process.

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Address: Ambala, Haryana, 133104

Today i received my order 1.e Protect Your Home From Pests With Ultrasonic And Electromagnetic Waves and when i open my order it was damage i send pic of that product order id is W6PK32KW6R, AND MY ADDRESS IS DEEPA CHAUHAN
VPO SAHA OPPOSITE SBI BANK SHA AMBALA CANTT PIN 133104 please refund my amount that is ruppes 480 its totally wastege of money.and tottllyDamage of Protect Your Home From Pests With Ultrasonic And Electromagnetic Waves. i m tottlly upset from this siteSmashing Commerce

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Aug 24, 2018

Updated by deepa dc1234 Had ordered an ultra - sonic mosquito, rat and pest repeller from smashing commerce. My order id w6pk32kw6r. The product was worth rs. 480. I got my product today but its defective. The product is broken i cant plug it in switch board. I m unable to find any information for return on the link from where i bought the product. I want to return the product pllzz let me know the return process...

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Address: Sangli, Maharashtra, 416410

I have got pest repellent advertised to get away pests from home via ultrasonic sound produced by the said repellent. Also claimed in ad that its sound is not audible to human nor it is harmful. Bt the reallity is just reverse. It produces an irritating shrillind continuous noise which is unbearable to human ears. Kindly clear return procedure and my refund 480/ at the earliest

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Aug 23, 2018

Updated by Shrikant Naik Hi Shrikant,

I’m Ankita Naik, your Customer Success Manager from Smashing Commerce! We were recently featured in the media and we have been getting a huge rush of orders. Your order came in just in time — we only had a few boxes left! I'll make sure your order is packaged and shipped to you within 24-48 hours via Cash On Delivery.

Please have Rs.480 ready for when the courier arrives.

If you have any issues, you can call me directly on my personal number at +91-[protected]

Have a great day!

- Ankita Naik
Customer Success Manager
Smashing Commerce
+91-[protected]

Aug 23, 2018

Updated by Shrikant Naik This person name as ankita contacted her so many times today call was not connected.
I want return this product immediately and and also refund my cash.

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Address: 571812

Website: www.consumercomplaints.in

The product what you have shown on the cart is not given a local product given by the company .so I am going to lodge a complaint in the consumer court.
The product shown by the company on its website is a ultrasonic one. But while I received it is a local one. Why you behaved mischievous. So please provide me what you displayed on the screen.
Achutha
Sri bhoovarahaswamy Temple
Kallahally
K R pet taluk
Mandya 571812
[protected]

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Address: Mohali, Punjab, 140301

Website: www.smashingmagazine.com

This product is waste of money and its noise so irritate.

As i am order ultra-sonic mosquito, rat, and pest repellent by online the product which was i order and product which is deliver is different while i mailed to smashing commerce to replace my product by actual one which was order by me but they are not agree with this and while i am returned for refund they are not ready... Useless product by smashing commerce...

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Address: 122004

I have ordered (Order id#gscdnvxfxv) on 18st aug 2018 for pest repellent - ultrasonic machine.

This is poor quality and cheap product..... It's does not work. This is useless product. And makes irritating noise which give headache.

Is there any ways to get refund? I have paid rs. 480/-

They are cheating customers

The customer service manager is not picking up the call nor responding the call. It is very annoying.

Please ask them to return my money.

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Address: Ahmedabad, Gujarat, 382350

I have ordered (Order id# t5jdq5hdvq) on 21st aug 2018 for pest repellent - ultrasonic machine.

This is poor quality and cheap product..... It's does not work. This is useless product. And makes irritating noise which give headache.

Is there any ways to get refund? I have paid rs. 480/-

They are cheating customers

The customer service manager is not picking up the call nor responding the call. It is very annoying.

Please ask them to return my money

Regards
Nitin panchal
[protected]

Smashing Commerce customer support has been notified about the posted complaint.

Aug 23, 2018

Updated by Panchal Nitin Received product is not as per shown in company website,
Please check below url and uploaded pic of received product.
https://smashingcommerce.com/products/ultra-sonic-mosquito-rat-and-pest-repellent

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A

Ahmed Hood

from Mumbai, Maharashtra

Aug 23, 2018

Pls can you give me idea. How can I sleep. So noisy your item. I want to return Pls pickup your item. Immediately

Ahmed Hood's reply, Aug 17, 2018

Pls contact my no. 9920409514 my name ansari. I am working in Lodha group

G

Gohil Harshad

from Surendranagar, Gujarat

Aug 23, 2018

To,
DearSir
Your Products in ad and you Send Real Was Many Diffrent No LED Light here And Your Ad Was Diffrent Picture show So Why Diffrent Send The Coustomer And You Phone Not Recived So That I Am Not Happy
Jay HInd

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Website: www.smashingcommerce.com

Hi this is NITYUNJOY Paul, from WESTBENGAL, my order is :-QVXHGDX5CS, While I ordered that time shown me the product and while I received the product totally different, I have received fake product, So I think lot of poor people suffering same as like me, if possible take strictly action against SMASHING COMMERCE COMPANY, now it's my kindly request you that, if I will get back my money, then it will very helpful for me.

Thanking You

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Address: 411023

,
I have ordered (Order id# xcqwkjmgff) on 19th aug 2018, pest repellent - ultrasonic machine.
This product is fake.. Does not work. I got it today. This product that i got is useless. And makes irritating noise which give headache.
Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

The customer service manager is not picking up the call nor responding the call. It is very annoying.

Please ask them to return my money
Regards
Ravi sonawala

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J

Jagdish prasad saun

from Churu, Rajasthan

Aug 23, 2018

Dear sir
Return your product this item not work so pls refund my 480 rs

Thanks
Jagdish

[protected]

Jagdish prasad saun's reply, Aug 22, 2018

Kya huaa kab tak return hogi

S

Satyendra Vaishnava

from Udaipur, Rajasthan

Aug 23, 2018

My newly brought pest repellent is not working ORDE Id GPK5A76NB3

S

S S Jaglan

from Hisar, Haryana

Aug 23, 2018

Your pest repellent not working even 0% of according to ur ad a d shown comment. Plz repay my money and get back your product. I surely go consumer coury against your fraud, if money not paid by your company.

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Address: Coimbatore, Tamil Nadu, 641002

Website: facebook.com

Supplied a fake product ultrasonic pest repellent and after opening the box we have seened the fake product smell making unconscious if we plug in. The courier has collected rs..480 and went off before opening the box. Request a refund to come and registered as a complaint. The advertisement of pest control was given in facebook.com pages and redirects to their sites to buy it. The picture of pest control given in that is different what they supplied.

Smashing Commerce customer support has been notified about the posted complaint.

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N

Nikhil Stanly

from Ernakulam, Kerala

Aug 23, 2018

I placed an order for pest Repellent by watching add in Facebook on 12/08/2018. I received the parcel on 21/08/2018 containing different fake product. Immediately I sent an email with screenshot of the original product for which we placed the order, and asked for the refund.

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Hi,
I have ordered just some time back pest repellent - ultrasonic machine but due to product bad reviews
I tried tocancell my order, but they are neither cancelling nor picking up the call. Please insist them not to deliver the product to my address and cancel the order.

The customer service manager is not picking up the call nor responding the call. It is very annoying.

Moreover, the product review was very bad and particularly heard that it is very noisy too.

My request is to cancel the order. Even after requesting so much, if the product is delivered, i'm not going to pay the amount.
Please ask them to cancel
Regards,
Sukanya.

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Address: 122004

Website: Smashing commerce

I ordered pest repellent product on 19th august 2018, i got product delivered today, i asked to stay the delivery boy still i open the product but he refused and forced me to take the product. When i took and opened the parcel i recieved fake product and also which is in damaged condition. So please kindly return my money back and take your product

+1 videos

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Aug 21, 2018

Updated by ठाकुर प्रवीन तौमर अनवरपुर Hi,
I have ordered (Order id 2mwk6xwwvm) on 19th aug 2018, pest repellent - ultrasonic machine but due to product bad
The customer service manager is not picking up the call nor responding the call. It is very annoying.

Moreover, the product review was very bad and particularly heard that it is very noisy too.

Please retrun my money 480
Regards to
Praveen tomar

Aug 21, 2018

Updated by ठाकुर प्रवीन तौमर अनवरपुर I have opened the package n i have used it used it n want to return it to u.. As i have been cheated by smashing commerce.. Plz return my money back.. How to return it.. What is the process.. There was no instruction card no details about the product.. If we buy any electrictronics or appliance from market there are some papers with details written about the product.. Bt there was nothing. Only a pest repellent rapped in bubble paper.. With no name.. Or anything.. I m not satisfied with this product n want my â‚¹480 back as earliest

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J

Jagdish prasad saun

from Churu, Rajasthan

Aug 23, 2018

My order no m76vaj5pjx
return this item
this machine not woring

T

Tillu Pamp

from Bhopal, Madhya Pradesh

Aug 23, 2018

Ye babut hi cheap is ye ...babut noise karta h or...macchar tak nahi marta ...chikali chooohe kaha se bhagenge ...ye faje h ...iski awazzz babut irrited karti h...mujhe ye product bapas karna h ...or money refund karna ...h ...or mujhe ye jaldi se jaldi karna ...apko...

R

Rahul Rakhunde

from Pune, Maharashtra

Aug 23, 2018

My invoice number is SW2PZ26BH3, and my order ID is also same SW2PZ26BH3,
Please help me I like to return that product, , because no one receiving my call on your company contact number [protected].
Please inform on my email how I return this product and about your return policy.

R

rohitpsbn

from New Delhi, Delhi

Aug 23, 2018

à¤®à¥ˆà¤‚à¤¨à¥‡ peastrepellent à¤†à¤°à¥à¤¡à¤° à¤•à¤¿à¤¯à¤¾ à¤¥à¤¾ 8à¤‘à¤—à¤¸à¥à¤Ÿ à¤•à¥‹ à¤œà¥‹ à¤®à¥à¤à¥‡ à¤•à¥à¤°à¤¿à¤…à¤° à¤¸à¥‡ à¤ªà¥à¤°à¤¾à¤ªà¥à¤¤ à¤¹à¥à¤† à¤²à¥‡à¤•à¤¿à¤¨ à¤ªà¥à¤°à¥‹à¤¡à¤•à¥à¤Ÿ à¤œà¥‹ à¤¬à¤¤à¤¾à¤¯à¤¾ à¤“ à¤¨à¤¹à¥€à¤‚ à¤¹à¥ˆ à¤•à¥‹à¤ˆ à¤µà¤¾à¤°à¤‚à¤Ÿà¥€ à¤¯à¤¾ à¤•à¤¿à¤¸ à¤¤à¤°à¤¹ à¤‰à¤ªà¤¯à¥‹à¤— à¤•à¤°à¤¨à¤¾ à¤‡à¤¸ à¤¤à¤°à¤¹ à¤•à¥€ à¤•à¥‹à¤ˆ 12/à¥®/à¥¨à¥¦à¥§à¥® à¤•à¥‹ à¤®à¥à¤à¥‡ à¤®à¤¿à¤²à¤¾ à¤¸à¤¿à¤°à¥à¤« à¤ªà¥à¤²à¤¾à¤¸à¥à¤Ÿà¤¿à¤• à¤ªà¥‡à¤ªà¤° à¤®à¥‡à¤‚ à¤¬à¤•à¥à¤¸à¥‡ à¤®à¥‡à¤‚ à¤à¥‡à¤œà¤¾ à¤¥à¤¾ à¤”à¤° à¤ªà¥à¤²à¤¾à¤¸à¤¿à¤• à¤•à¥‡ à¤ªà¥‡à¤ªà¤° à¤ªà¥‡ product bahut kharab hai please refund my money Advertisement me kuch dekhte hai aur bhejte kuch aur hai

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Address: 500011

I ordered pest repellent product on 18th august 2018, i got product delivered today, i asked to stay the delivery boy still i open the product but he refused and forced me to take the product. When i took and opened the parcel i recieved fake product and also which is in damaged condition. So please kindly return my money back and take your product

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Address: Mumbai City, Maharashtra, 400701

It's a fake product which has no name on it no finishing on it. It is not also a registered patent.
This firm has advertised in facebook with a different designed product. But after ordering they have sent a fake product which doesn't have any name or any finishing on it. This product which was sold to me was different from the product shown in facebook. This product is available in market for rs120 but it is sold for rs480.

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Website: Smashing Commerce

I purchased online pest repellent machine from smashing commerce at rs. 480/-. I saw the advertisement on facebook by the name smashing commerce. The product and quality is absolutely useless and fake and is not effective at all. Even those who advertised for smashing commerce for this product are liars.
Tried calling ankita sanyal, customer success manager, smashing commerce
+91-[protected] many times but no one is reponding as it may be a fake number too. There is no way we are being able to return this product. They also mentioned if not satisfied, contact to return the product. Would request that action be taken at the earliest to ensure that these thugs do not try and swindle people by giving false products, contact numbers etc.
I need the product to be collected from my address and refund of my money at the earliest
A line in confirmation would be appreciated.

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Aug 22, 2018

Updated by esanyal I received delivery of my above order for pest repellent. Product absolutely fake and not as per advertised in facebook. It is not effective at all and persons who have commented that is a good product are liars and fake like the product and the person - ankita sanyal, customer success manager, smashing commerce, contact no. +91-[protected]. Nobody answers this phone and it is false number given to cheat/swindle people.
Would like to return this product and i want my money refunded at the earliest.
I would request facebook or other website to please check the authenticity of these people advertising otherwise it will tarnish the reputation of their site.
An early response would be very much appreciated.
Thanks,
Mrs e sanyal

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Address: 110096

Website: smashingcommerce.com

Hi,

I have order a pest controller of 480 rs. But they have delivered me the wrong and cheap pest controller.

I want to return the order but there is no response from smashing commerce.

I got one message which has one mob no which is not working

Please help

Screenshot of order product, wrong product and message i got from smashing commerce are attached.

Pic 1 : product order
Pic 2 : message from smashing commerce
Pic 3 : wrong product delivered

Please help

Regards,
Hitesh
[protected]

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H

Hitesh Kamboj

from New Delhi, Delhi

Aug 23, 2018

When I will get my money back?

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Watching an advertisement in facebook, i had ordered for pest repellent from smashing commerce on cod basis, upon arrival of the product, i requested for an open delivery, but the courier boy refused to open, i paid the amount and received the item, when opened it was not the item shown in the advertisement, it is not even close to the one i have ordered and it is not working as advertised. So i need the company to pick my item back and pay us back the money. Hope i will get justice and please do the needful. Thanks

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Smashing commerce — mosquito repellant is a fake product.
I swarnalata panigrahi ordered this product on aug 18, 2018
I bought this mosquito repellant from smashing commerce for 480 rs the product is fake and not working in want to return and get my money back. Picture shown and the product delivered is totally different it's look very cheap and not working also and i can't see any return policy and there is one number of ankita her number is not working. I received this product today 21 august 2018...

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Aug 21, 2018

Updated by Swarnalata Panigrahi A mosquito on this wall is sitting from last 1 hr & the mosquito repellant is in the same room

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