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Smashing Commerce Complaints & Reviews

smashingcommerce.com

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Updated: Aug 3, 2021

Complaints 767

Resolved

14

Unresolved

753

Bad 😕 It seems that Smashing Commerce has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Smashing Commerce reviews & complaints page 2

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Address: 712, 5th street, TNHB Colony, velachery, chennai, Chennai, Tamil Nadu

Sir/madam i ordered zoom lens, but i recieved sticky gel pads, i was totally absent when i open the parcel my order id 5pjmwxqkxn, and iam not expected from you, please send my order zoom lens what i order with and please get back this sticky gel pads with you if you done as soon as possible i will be very thankfull for you, so i am waitng for my order that what i ordered actually
And my name is saravanavel t s, 712, 5th street, tnhb colony velachery chennai tn 600 042, route code:maa/ald tax invoice no date:08, 2019, 10.00am

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A

AjayRaj M. Patil

from Mumbai, Maharashtra

Oct 16, 2019

Zoom lens product is not match my mobile samsung j7duo, and this glass very blur not clear not quality.so reples this please... Thanks

A

Asim Amitav

from Patamundai, Odisha

Oct 18, 2019

Product quality not satisfied

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Address: H. No 548 Mundka Delhi -110041, New Delhi, Delhi, 110041

Hi myself manish lakra i ordered one zoom lens from smashing commerce site with fb online. The price of product is waste. I want to return that order.
I want my money back 500 rs.
I need my full refund fo this.
Guy's plz help me asap.
I want my money back.
That's not the right way to cheat customer.
Plz send my money back to my same number. I don't trust you.
You guy's are cheater.

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Address: Smashing commerce pvt Ltd survey number 34, mandur bidarahalli, hobli bangalore East taluk, bengalore rural karnataka, bangalore 560049.

Sir/madam,

This is s. Manohar raju, from kurnool district of andra pradesh state,
I ordered zoom lens but when the delivery i opened, i only found two sticky gel pads instead of zoom lens, delivered through
Xpressbees

I need the refund to be done or a replacement..

Its purely a cheating...
Tax invoice number s6vc3q2bg6
Date : oct. 8, 2019 4:45 am
Order id : s6vc3q2bg6
Product code : zoomlense
Hsn code : 3926
Prouduct amount paid on cod : rs. 499.00
Thanking you
Yours sincerely,
S. Manohar raju.
Mail id : masumani. [protected]@gmail.com.

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S

safat

from Mumbai, Maharashtra

Oct 14, 2019

Maine lence mangayat ha wo cliar nahin hai mujhe wo return karna hai

product sent wrongly than ordered - Comment #3558824 - Image #0

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Address: 560071

I ordered zoom lens but when the delivery i opened, i only found two sticky gel pads instead of zoom lens.

Their contact numbers are not there in the google and even the xpressbees customer care person is not sharing the number of smashing commerce...

I need the refund to be done or a replacement..

Its purely a cheating...

Airway bill no :[protected]

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S

Shaik Md Gouse

from Alampur, Telangana

Oct 14, 2019

I want to return this product
I have ordered this by mistake

zoom lens missing - Comment #3558643 - Image #0

M

Monish Chandane

from Mumbai, Maharashtra

Oct 16, 2019

I have purchase zoom lens but not satisfied this product i have return this product kindly give me idea return this product my no...[protected]

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Address: Chennai, Tamil Nadu, 600125

I had purchased one car mounting device from your website by online on 04th oct 2019 and it got delivered on 08. Th october 2019, that particular product not suits for my car and wrong product received from your end by online, i need to return the device and get back my money. Please help to how to go about it.

Product id : zj35pt5xcd
Product price : rs.499

Thanks
Mani
[protected]

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M

Muthu Jhon

from Bijapur, Karnataka

Oct 14, 2019

My order no is BW3TB2BCP5 it's not working properly and I will return this product and plz collect the product..

phone mounting device wrong product received - Comment #3558869 - Image #0

V

Vishal Shekhawat

from Delhi, Delhi

Oct 22, 2019

Total number one FROUDE company. All products are Froude and expensive also. Make a rule for them to stop advertise on social media marketing.

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Address: E-201, axararced,nr.swaminarayan temple, Ahmedabad, Gujarat, 382225

My name hiteshpanchal
Mane online aapse ek phone holder order kiya tha jo galat aa gaya he muje ye product return karni he me ye product or mane jo order kiya tha uski pic sand kar raha hu please contect me [protected]
My phone noumber please contect me aapki galti ki vajah se costomer bahot paresan ho rahe he thoda dhyan rakho jisse costomer paresan na ho

+2 photos

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S

Shaji Atholi

from Kollam, Kerala

Oct 2, 2019

I had taken a product from you. But products quality is very poor. So kindly return back this product.

Shaji Atholi's reply, Sep 20, 2019

I take a product from you. But products quality is very poor. So kindly return back this product.

B

brahmam kamble

from Delhi, Delhi

Oct 8, 2019

Zoom lens.
RS 499
Not clear photos and return to my money. Please give me contact number.
Send contact number or mail my mail I'd [protected]@gmail.com. I hope you contact to me. ..., , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ., , . ..., ..., ...
Thank you sir...

phone holder - Comment #3553981 - Image #0

brahmam kamble's reply, Oct 4, 2019

Please take return product

T

tejaspatel779

from Ahmedabad, Gujarat

Oct 14, 2019

I have buy zoom lens Rs499 from this website,
They have shown that its product quality is good, but when i received this product i got so poor quality.
I want my full refund of Rs499/-

phone holder - Comment #3558741 - Image #0

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Address: Ward No. 05, Near Vidhayak Niwas, Paterapali, Mahasamund, Chhattisgarh, 493558

Please return my ultimate phone holder product.
Buy best phone mount online shopping
I am not satisfied this product
This is very bad quality product
My order id is. Fpmtvpr6s7
Date 9 sep 2019
Delhivery currior services
Online shopping products is bad quality and return policy very delayed processing.
I requested is please return my ultimate phone holder.

+1 photos

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A

Anoopvarghesemani

from Delhi, Delhi

Sep 24, 2019

I order the product on sep 13 2019 at 12:pm (order IdRNZVN5ZFZQ) delivered today. This product is not work. This product is not like in the advertisements. Please return it and return my money.

Anoop varghese

M

M Thameem

from Chennai, Tamil Nadu

Oct 1, 2019

Just fix my product in my car but product quality is cheap broken little bit, So kindly Take back return this material
purchase date Sep 16th 2019
delivery date 24th Sep 2019
tax invoice number: 6CXGTHK35X
Order id: 6CXGTHK35X

ultimate phone holder return - Comment #3548371 - Image #0

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Address: Ghaziabad, Uttar Pradesh, 201005

I have ordered one phonemount the product i seen on the add and what i have received is totally different even the product which i received is damaged one.
So requesting you kindly take the product back and refund my money back i. E inr500.
Product details:
Product name: phone mount
Tax invoice number: d5m2qds3nz
Order id: d5m2qds3nz
Dated:20/09/2019

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S

Srikrishna Nautiyal

from Mumbai, Maharashtra

Sep 24, 2019

I received a fake product.
Ultimate phone holder COD delivered is not up the mark. It is entirely different from that was showen earlier in the advertisement. I'm feeling cheated. It is not fair. I wish to return the product. But there no facility for it.

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Address: Smashing commerce Pvt. ltd. plot.no 92, 1st floor, industrial area,phase-1,Panchkula,HR-134113, Davanagere, Karnataka

Website: bestphonemount.in

I had buyed a product from your website, a bestphonemount, as it is not the same product as i saw in the facebook video. Can you help in getting my money back. Take your product back. Please refund my amount, mobile is not fixing into dashboard. So i request you to kindly provide our money and provide your karnatakas address. I hope you have understood.

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Address: 122017

The ultimate phone holder was delivered vide tax invoice noCNZAPQBSMP DATED 16.9.2019 ORDER ID NO.CNZAPQBSMP. THE PRODUCT IS NOT SATISFIED AS PER REQUIREMENT BEING IT IS NOT HOLDING ON THE DASH BOARD OF THE CAR AND NOT FIXED ON THE FRONT GLASS OF THE CAR IT SEEMS TO BE A NANUFACTURING DEFECT. I WANT TO RETURN THE PRODUCT PLEASE. Please inform me at email I'd no [protected]@gmail.com.

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K

Kishan V Parmar

from Surat, Gujarat

Sep 17, 2019

Not working properly
Not Stick on Board
Plz Return This product
This is Not Good Product
I want my Money Return back

product not satisfied - Comment #3537899 - Image #0

product not satisfied - Comment #3537899 - Image #1

product not satisfied - Comment #3537899 - Image #2

V

Valentine68

from Pune, Maharashtra

Oct 8, 2019

श्रीमान जी, मैंने कार मोबाईल स्टेण्ड मंगाया/खरीदा था न कि जेल पेड कृपया मुझे मोबाईल कार स्टेण्ड भेजने की कृपा करें और इसे वापिस लेने की कृपा करें । कृपा होगी ।

M

manjeetlathwal

from Basi, Punjab

Oct 8, 2019

PRODUCT I RECEIVED BY ME IS nOT Capable in zoom pictures
and pics is also not Clear so i want to return Thie product
Please Return this

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Address: Rangareddy, Andhra Pradesh, 500079

I bought a product from "bestphonemount" website which they have advertised on facebook. Looking into i ordered for the same and i was not given the product shown on their demo, but a cheap 10 bucks product...! Now there is no one to refund nor the numbers given are working. It is a big fake company. Can you help us get back our money and also arrest these cheap third class bast*ds...!!! Who know only to cheat people and spoil our country name...

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G

Guduguntla Satyanarayana

from Hyderabad, Telangana

Sep 17, 2019

I am not satisfied the product, I would like to return the product and request for refund as the product does not seems to serve the purpose,
order No: DNVKPQBSAM

Regards
G.Satyanarayana

best car phone mount - Comment #3537205 - Image #0

best car phone mount - Comment #3537205 - Image #1

S

Sk Nizamuddin

from Mumbai, Maharashtra

Sep 24, 2019

Please return the item as soon as possible.. And refund my amount. The product quality is very bad..

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Address: Mumbai City, Maharashtra, 400066

I ordered a car phone mount and when i got the delivery it was totally different from what i have ordered the company frauded me. The build quality is worse it does not have that capacity to hold a phone. I ordered the product from a link from instagram but the product appeared to be totally wrong.
Tx invoice number 5hvhs3wvfx date 14 sept 2019, 12.490pm
Order id 5hvhs3wvfx

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Address: 360530

I ordered a phone mount after seeing in fb video... But my object deliverd me... Then i see a different item... I paid 499rs... Now i want to return it... How's that??? Plz inform me my orderd no is-

Hi kaushik! Its ankita from best phone mount! I just wanted to let you know that your order was shipped via delhivery_bom. You can track your order with the link below. I had it packed extra carefully so your order will arrive safely.

Tracking link: https://track.aftership.com/delhivery_bom/[protected]

(Please note that the tracking link may take up to 24 hours to show information)

Please have rs.499 ready for when the courier arrives.

Feel free email me at [protected]@bestphonemount.in in case of any issues.

Have a great day!

+1 photos

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Address: Atish bazan street, Saharanpur, Uttar Pradesh, 247001

Smashing Commerce — totally different product sent and its worthless
Ansuman Ghosh on Sep 7, 2019
I ordered a car phone mount and when i got the delevery it was totally different from what i have ordered the company frauded me. The build quality is worse it doesnot have that capacity to hold a phone. I ordered the product from a link from instagram but the product appeared to be totally wrong.
Tax invoice no-RR3FQV2BH2
Merchant address: smashing commerce pvt ltd mustll no. 4, 2, klla no 221//4, 12/2, 13/2, khata no.1242/1463 behaind hotel park inn, bllaspur chowk, gurugram-122413, contact no-[protected], gst no - 06abacs2659f1zf...

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K

Kaushik Chheda

from Mumbai, Maharashtra

Sep 17, 2019

Very very bad quality seems fraud took 500/- cod worst I m cheated

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Address: Bhosle complex, saraf bazar, near ganesh mandir, gulbarga, Gulbarga, Karnataka, 585101

The buttons of the product, phone holder are not working, for this i can't use the product. After two days of trying i would not succesful to play or move the button so that i can enjoy the product. You should have checked and tested the phone holder properly. Then you should have sent the product. So i kindly request to return the product and make me free from the inconvenience.

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D

Dyavappa

from Mumbai, Maharashtra

Sep 13, 2019

This product is not working, please refund Rs .499

Dyavappa's reply, Sep 12, 2019

Please refund Rs.499

A

Amanmehra

from Mumbai, Maharashtra

Sep 17, 2019

Bad qulity...phone holder 500
Qulity very bad plz return my money.

I'm complaining about product fault - Comment #3537255 - Image #0

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Address: Kolkata, West Bengal, 700122

I ordered a car phone mount and when i got the delevery it was totally different from what i have ordered the company frauded me. The build quality is worse it doesnot have that capacity to hold a phone. I ordered the product from a link from instagram but the product appeared to be totally wrong.
Tax invoice no-5xft6t6v5c
Merchant address: smashing commerce pvt ltd mustll no. 4, 2, klla no 221//4, 12/2, 13/2, khata no.1242/1463 behaind hotel park inn, bllaspur chowk, gurugram-122413, contact no-[protected], gst no - 06abacs2659f1zf

+1 photos

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Address: VILL BODHA KALAN .. AND SOME PANCHKULA IND AREA 92 PH 1 IND AREA, Gurgaon, Haryana, 122413

Supplied defective car phone mount product and this company does not have any authentic contact details.. Wrong address and phone no... And no once responds to mails..

Fraud company.. Should be delisted as pvt ltd co.... What is registrar of companies and indian govt. Doing... Why are they giving licence to these fraud companies to operate and make

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Address: Bangalore, Karnataka, 560040

I bought a product from "BestPhoneMount" website which they have advertised on Facebook. Looking into i order for the same and i was NOT GIVEN the product shown on their demo, but a cheap 10 bucks product...! Now there is no one to refund nor the numbers given are working. It is a BIG FAKE company. Can you help us get back our money and also arrest these cheap third class Bast**ds...!!! who know only to cheat people and spoil our country name.

+1 photos

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S

Suhail Muthu

from Payyannur, Kerala

Aug 27, 2019

Mobile holder change order product
Order product change delivery other model

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Address: patparganj delhi, 110092

When i was looking for purchase of mobile holder i saw ur advertisemnet that shows a very good quality of mobile holder in very resonable price so i oddered that but when i got my delivery that should be the wrost quality of mobile holders which is sold on red lights for just rs 80 so i want refund pls take this seriously to maintain goodwill of your websit and aviod any furter issues

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N

neoarth

from Mumbai, Maharashtra

Aug 23, 2019

Incorrect product delivered
not as described
The product is used
the screws are rusted
The suction doesnot work
The foot is broken
Customer service is pathetic

N

Nandkumar Lokhande

from Mumbai, Maharashtra

Aug 27, 2019

सर, आपण पाठविलेले होल्डर खराब आहे, आणि आपण दाखविले वेगळे आणि पाठविले वेगळे तरी कृपया रिटर्न घ्यावे व चांगले पाठवावे

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Address: Coimbatore, Tamil Nadu, 641025

I have seen the add in instagram and purchased it order id 3nvcw55h3t and same was delivered 09th aug 2019, delivered item is different from order item. It is very cheap quality and cheated. Kindly arrange for return and return rs. 500 (499) to me.
Govrt has to take steps on this issue. I am writing a mail to pm cell and also going to register a complaint against this fraud in gst for cancelling this company gst no.

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S

Sandy Sherma

from Delhi, Delhi

Aug 12, 2019

The product ordered was not received by me and is different from that shown while ordering
These people are cheating a lot of innocent customers and should be arrested

S

saurav kumar bhattacharya

from Delhi, Delhi

Sep 3, 2019

I have ordered for ultimate phone holder amounting to Rs 499/ on COD shipment no[protected], but the product delivered was found defective eturand is non functional. so i want to return the same. the photo i am not able to upload as the size is more than 2 mb.

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