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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
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Smashing Commerce reviews & complaints page 26

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C
cmeetra Mein
from Naharlagun, Arunachal Pradesh
Aug 1, 2018
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Please cancel my order due to bad reviews. I ordered just now 31st july and cancelling in 5 minutes. Please don’t deliver to my address. Even if don’t cancel and deliver to my address, i’m not paying for sure. No option to cancel. Worst👎🏻
Please cancel my order #396125
Seems this smashing commerce is a fraud and fooling people around by sending some very low quality products which isn’t working as explained or advertised.
Smashing Commerce customer support has been notified about the posted complaint.
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    K
    kk prathap
    from Hyderabad, Telangana
    Jul 31, 2018
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    Address: Hyderabad, Telangana, 500054

    Hi,
    I have ordered (Order id# #222074) on 14th july 2018, pest repellent - ultrasonic machine.
    This product is fake.. Does not work. I got it today. The sales person prathhap k is a liar she said she has personally used the product and is 100% pest repllent. This product that i got is useless. And makes irritating noise which give headache.
    Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

    The customer service manager is not picking up the call nor responding the call. It is very annoying.

    Please ask them to return my money
    Regards
    Prathhap k
    Smashing Commerce customer support has been notified about the posted complaint.
    Jul 31, 2018
    Updated by kk prathap
    to day product received 31/07/2018 but sound very big but i want return to money
    thank you
    regarding
    prathap k
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      S
      spsingh2007
      from Hoshiarpur, Punjab
      Jul 31, 2018
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      Address: Ludhiana, Punjab, 141013
      Website: Smashing Commerce

      My order #367828 to smashing commerce. The order is for pest reject.
      It is not at all similar to the product as shown in their advertisement it is like things sold on handcart in some village.
      & moreover its vibration sounds are so loud that its not possible to sit for humans in the house forget to search the pests whether it is repelling or not.
      They are giving 60 days moneyback gurantee but now no response from their side. The product is also damaged & not worth rs 480. I feel cheated & want my money back.
      Smashing Commerce customer support has been notified about the posted complaint.
      Jul 31, 2018
      Updated by spsingh2007
      My Order #367828 to smashing commerce.The order is for Pest reject.
      It is not at all similar to the product as shown in their advertisement it is like things sold on handcart in some village.
      & moreover its vibration sounds are so loud that its not possible to sit for humans in the house forget to search the pests whether it is repelling or not.
      They are giving 60 days moneyback gurantee but now no response from their side.The product is also damaged & not worth Rs 480.I feel cheated & want my money back.
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        P
        prabhatpvs
        from Agra, Uttar Pradesh
        Jul 31, 2018
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        Address: 122001

        It is a very unsatisfactory product and make very unbearable noise, pls return it and refund my money rs 480/-. This is one of fake product... It doesn't work. I got it today. Its noise is so irritating. It gives headache when it started. It gives very unwanted result to me. Just like waste of my money. It is a money waste product

        Please take the product and return the full money.
        Order is no-d2qdc6t5z2
        Smashing Commerce customer support has been notified about the posted complaint.
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          N
          Nitym
          from Pundri, Haryana
          Jul 31, 2018
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          I didn't receive same products as shown in advertisement plz solve it.The behaviour of company is worse bcz they give us wrong mobile number, by this we can't make the contact with the any executive assistant of this fraud company.They making fool o[censored]s bcz the product is looking only rs50 to rs 70 only.The company SMASHING COMMERCE is totally waste of money and they are making the fool all o[censored]s .so plz resolve my problem as soon as possible by give the product return policy
          Smashing Commerce customer support has been notified about the posted complaint.
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            S
            shailesh_10%
            from Delhi, Delhi
            Jul 31, 2018
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            Address: New Delhi, Delhi, 110034
            Website: Smashing Commerce

            Please change my product as early as possable .we have received product another now we have change the product because product was no working properly Please change my product as early as possable .we have received product another now we have change the product because product was no working properly roduct another now we have change the product because product was no working properly
            Smashing Commerce customer support has been notified about the posted complaint.
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              X
              xman14
              from Jaipur, Rajasthan
              Jul 31, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              It's disgusting to see that an ordinary sound making toy had been sent. It doesn't look like the item advertised. It's absolutely ineffective and totaly headache.

              Ms ankita ahuja could not be contacted as her cell not taking calls @ +91-[protected]

              I want to return item and get my refund. You people cheating the customer by showing attractive advertisement only. You should also compensate to cheat the customer. I have already shared my bad experience with you and you product in instagram, facebook, twitter and also going to share the thing to zee news, aaj tak and othe social media.

              Please take this machine return and refund the amount rs.480/ by deposit in my bank account at earliest..
              Smashing Commerce customer support has been notified about the posted complaint.
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                S
                Suraj Pratap1
                from Kolkata, West Bengal
                Jul 31, 2018
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                Address: 743126
                Website: smashingcommerce.com

                My order id is #q3sjd6vtbw.
                I just want to return the product and want my money back as i am not satisfy with this product, its continually creating a irritating sound.
                Also quality of product is very cheep and rate is very high.

                I have mailed several time for return this product and refund my money back, but not received any positive replay from support ([protected]@smashingcommerce.com).

                I have also tried several time to call support but my call not connect at least once and also fail in sending sms on these numbers ([protected], [protected]).
                Smashing Commerce customer support has been notified about the posted complaint.
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                  A
                  Amrutaghule22
                  from Nashik, Maharashtra
                  Jul 31, 2018
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                  Address: 411016
                  Website: www.smashingcommerce.com

                  Hi,

                  It is a very unsatisfactory product and make very unbearable noise, pls return it and refund my money rs 480/-. This is one of fake product... It doesn't work. I got it today. Its noise is so irritating. It gives headache when it started. It gives very unwanted result to me. Just like waste of my money. It is a money waste product

                  Please take the product and return the full money.

                  Varsha
                  Smashing Commerce customer support has been notified about the posted complaint.
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                    F
                    Farhan A. Khan
                    from Shikohabad, Uttar Pradesh
                    Jul 31, 2018
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                    Address: 202002
                    Website: Smashingcommerce.com

                    Pest repellent
                    Order id 226vxp7vfp
                    Way bill[protected]
                    How can you people send this fake product. Price of product are very high so quality of product why is so low. I recived pest repellent machine today nd half an hour before. Its so horrible. I don't want to use this any more. Its sound like monster sound nd make noise pollution which is not tolerable. Tell me the processor to return the same.

                    Farhan ahmad khan
                    [protected]
                    Smashing Commerce customer support has been notified about the posted complaint.
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                      T
                      Tn27
                      from Surat, Gujarat
                      Jul 31, 2018
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                      Address: Bharuch, Gujarat, 392015

                      On a face book advertisement o[censored]ltrasonic rat, mosquito and pest repellent by smashing commerce, i online ordered 01 no. Ultrasonic rat, mosquito and pest [protected]@ rs 480.00. The same was delivered on 31/07/2018. The said item is totally different from advertisement and making unbearable sound. I want to return this product but there is no procedure defined to return the item. By this complaint site i came to know that the customer success manager addressed her/his name differently to customer, for someone ankita ahuja, ankita gupta and so on, as i got ankita negi mobile no. [protected]. The product is useless and i want rs 480.00 refunded to me. Thanks.
                      Smashing Commerce customer support has been notified about the posted complaint.
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                        M
                        Mamta Rohilla
                        from Naliya, Gujarat
                        Jul 31, 2018
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                        I ordered pest repellent from you. Order id j6w5nxqwbk. But you sent me the other pest repellent not shown in your app. It is changed by you. Give me the original you had shown and i had ordered to you. If you can't change then pick that and refund my money. Your pest repellent send to me it is not working. It is waste. So you shall be change the product
                        Smashing Commerce customer support has been notified about the posted complaint.
                        I got it courier but got fake machine it's not like as u shown in the picture it's different plz sort out this problem any how will appreciate.. I want to replace it or money return
                        I had purchased this product on 17.07.18 n got the delivery on 20.07.18. The product is completely different from what was shown n it doesn't work at all. Because of such fraud people we completely loose faith in online shopping. I want my money refunded take ur product back.
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                          Chitra Mohit Chaturvedi
                          from Jabalpur, Madhya Pradesh
                          Jul 31, 2018
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                          Address: Raipur, Chhattisgarh, 492001
                          Website: smashing commerce

                          It is a very unsatisfactory product and make very unbearable noise, pls return it and refund my money rs 480/-. This is one of fake product... It doesn't work. I got it today. Its noise is so irritating. It gives headache when it started. It gives very unwanted result to me. Just like waste of my money. It is a money waste product.

                          I want my money refund.
                          Smashing Commerce customer support has been notified about the posted complaint.
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                            S
                            SAMRAHEEM SAM
                            from Idukki, Kerala
                            Jul 31, 2018
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                            Address: Shimoga, Karnataka, 577427
                            Website: Smashing Commerce pestrepellent

                            My complaint against: smashing commerce
                            Claim amount :480
                            My complaint description:
                            Watching an add in facebook, i ordered for pest repellent from smashing commerce on cod basis, upon arrival of product, when opened it wasn't the item shown in add, it is not working as advertised. So i need the company to pick my item back & pay us back the money
                            Smashing Commerce customer support has been notified about the posted complaint.
                            Fake products received ...send back my money
                            I received the product which I change as per company show and the products I received is 100 rs available in market..kindly process my req
                            Hi I ordered from smashing commerce a ultra sonic mosquito, rat and pest replacement. Watching their advertisement on Facebook product they show in add was very different and sent very bad product please help me getting my money cashback thank you
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                              D
                              Diwakar Baghel
                              from Meerut, Uttar Pradesh
                              Jul 31, 2018
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                              Address: Agra, Uttar Pradesh, 282005
                              Website: I used the device almost whole day in spite of that no fruitful result is found

                              I have purchase a device of pest & mosquitoes repellent for rs.480/-.
                              The product received is not the same as shown in their advertisement,
                              And at the same time it does not work at all.
                              I used the device almost whole day in spite of that no fruitful result is found
                              It emits an unpleasant sound which is enough to create headache
                              If it runs for few minutes.
                              I wrote them to return my money...
                              +1 photos
                              Smashing Commerce customer support has been notified about the posted complaint.
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                                M
                                M1m1
                                from Kolkata, West Bengal
                                Jul 31, 2018
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                                Address: Khordha, Odisha, 751012

                                It is a very unsatisfactory product and make very unbearable noise, pls return it and refund my money rs 480/-. This is one of fake product... It doesn't work. I got it today. Its noise is so irritating. It gives headache when it started. It gives very unwanted result to me. Just like waste of my money. It is a money waste product.

                                I want my money refund.

                                Thanking you
                                Smashing Commerce customer support has been notified about the posted complaint.
                                Product received is not as per showing on website. Most important it is not working. My order id is VRS2ZP6TVW
                                Ordered Pest repellent from smashing commerce on 18th july 2018 order ID- GAX37S6WK3 by xpressbees, product is different from what we see on Facebook and there is no customer care number
                                Product is of very low quality, it's a humble request to take this product back.
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                                  P
                                  Prashant Parekh 101
                                  from Surat, Gujarat
                                  Jul 31, 2018
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                                  Address: 395009

                                  This product is very unbearable noise. Take it return and refund rs.480/-

                                  We cant bear this type nf noise machine, it is totaly headache.

                                  Please take this machine return and refund the amount rs.480/ by deposit in my bank account at earliest.

                                  Hope to take early action in this matter will be appricate.

                                  Thanking you,

                                  Prashant parekh/[protected], surat india
                                  Smashing Commerce customer support has been notified about the posted complaint.
                                  Jul 31, 2018
                                  Updated by Prashant Parekh 101
                                  The phone no given in email If you have any issues, you can call me directly on my personal number at +91-[protected]

                                  - Ankita Parekh
                                  Customer Success Manager
                                  Smashing Commerce
                                  +91-[protected]

                                  i will try to call 25 times bet there is noreply
                                  Just now 30 July 2018 I receive the home protector product ...this is not good ..the spun is totally disturb...I dont need this item please refund my amount..in the website video the product is showing different receive product is different...the delivered item is only Rs 130 at flipkar, shopclues websites...please refund my amount

                                  smashing commerce order #2fxw5tfbsw - Comment #3170362 - Image #0
                                  Product has been delivered broken

                                  smashing commerce order #2fxw5tfbsw - Comment #3170393 - Image #0
                                  smashing commerce order #2fxw5tfbsw - Comment #3170393 - Image #1
                                  Pratheep Pillai's reply, Jul 29, 2018
                                  Nobody should by this product will be cheat
                                  Hate this

                                  smashing commerce order #2fxw5tfbsw - Comment #3170524 - Image #0
                                  I do not want the thing that I took one from you. Now I do not want that thing, then take back your belongings and repay my money.
                                  My bank details
                                  Ac no[protected]
                                  ifsc coad ICIC0000337
                                  pramod bhadwan shelar

                                  smashing commerce order #2fxw5tfbsw - Comment #3170526 - Image #0
                                  Dear Sir / Madam,

                                  I want return pest repellent today .
                                  Way Bill No[protected].
                                  Delivered by Xpressbees - NGP/GHR.
                                  Order ID : ZTJQGBAH7B
                                  Date : 25 July, 2018.

                                  The product which is provided is not working as per information.

                                  smashing commerce order #2fxw5tfbsw - Comment #3170529 - Image #0
                                  [protected]

                                  smashing commerce order #2fxw5tfbsw - Comment #3170687 - Image #0
                                  Manjunatha C Chikkanaji's reply, Jul 31, 2018
                                  Receive this product in a bad n damage condition its not working I want to return it n want my money back
                                  I have received wrong product against order id fp3mpmccw2.
                                  Kindly replace the product or refund my amount as soon as possible.
                                  (m) : [protected]

                                  smashing commerce order #2fxw5tfbsw - Comment #3170731 - Image #0
                                  Fake moskeytoo products meri pasay bapass karo
                                  MOHD zulfikar's reply, Jul 25, 2018
                                  Order Id K6QTCZJM7T
                                  MAY PRODUCTS BAPASS KARNA CHATA HU
                                  Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
                                  This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount.

                                  Regard. Sabeer sheikh
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                                    D
                                    Dhananjay Parihar
                                    from Surat, Gujarat
                                    Jul 31, 2018
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                                    Address: Ahmedabad, Gujarat, 382415
                                    Website: www.smashingcommerce.com

                                    It's pathetic to see that a sound making toy had been sent. It doesn't look like the item advertised. It's absolutely ineffective.
                                    Ms ankita ahuja could not be contacted as her cell not taking calls.
                                    I want to return item and get my refund.
                                    Please shake our confidence in online shopping by sending us such fake items.
                                    Atleast respond. I have posted on facebook as well but no response. You guys only reply to good comments on the product.
                                    Smashing Commerce customer support has been notified about the posted complaint.
                                    Mene jo order ki 4thi wo cheez muje nahi mili or inhone dusri cheez bej di...custmer ke sath ye cheating he..they cheat custmer...

                                    lokendra singh rajguru

                                    [protected]

                                    pest repellent p - Comment #3170703 - Image #0
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                                      G
                                      Gurusaran
                                      from Kotagiri, Tamil Nadu
                                      Jul 31, 2018
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                                      Address: 639003

                                      Hi,
                                      I have ordered (Order # 388915) on 31st july 2018, pest repellent - ultrasonic machine but due to product bad reviews i canceled my order in next 10 minutes, but they are not canceling nor picking up the call. Please insist them not to deliver the product to my address and cancel the order.

                                      The customer service manager is not picking up the call nor responding the call. It is very annoying.

                                      Moreover, the product review was very bad and particularly heard that it is very noisy too.

                                      Please ask them to cancel
                                      Regards
                                      N j sudhakar
                                      Smashing Commerce customer support has been notified about the posted complaint.
                                      The electricity plug of the pest repellent is broken, so it is not working. I want the replacement of pest repellent product.
                                      I wish to get the replacement of my product as soon as possible

                                      cancel my order and cancel the shipping - Comment #3170455 - Image #0
                                      shivam shelke's reply, Jul 28, 2018
                                      The electricity plug of the pest repellent is broken so i want the replacement of my product as soon as possible
                                      I purchesed pests repellet from smashing comerce via online. but they delivered deferent and poor product.
                                      and taken amount INR.480 that product like 50rs
                                      and there is no company name mentined in top of the product
                                      so please take back the product and return the cash.
                                      my order no. 312359
                                      Order Id SB7KWPZ5D5

                                      cancel my order and cancel the shipping - Comment #3170463 - Image #0
                                      Product is only giving sound, not happy with the product, it gives alot of sound which is disturbing n da product pic was shown different n da sent product is different. I want my money to b refunded
                                      Hi, Ankita,
                                      This is Subhra, had ordered your product yesterday. But due to some financial issue i do not want to buy right now. Request you kindly cancel my order no #336250. Please act accordingly and do not deliver, if any person will come I will give back to you.
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                                        I
                                        Iabhi
                                        from Dehra Dun, Uttarakhand
                                        Jul 31, 2018
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                                        Address: Palwal, Haryana, 121102

                                        I bought the product ulta sonic for pest but you are not delivered the same product, and that product which are delivered not working as well... I want to return or exchange such product... Don't know how to do it...
                                        Product also making a weird sound which irriates us and also didn't effect the mosquitoes, lizards, cockroches, ants etc...
                                        First time and bad experience with this company
                                        Smashing Commerce customer support has been notified about the posted complaint.
                                        Dear Team,

                                        Today I have received the damage product (pest repellent) with way bill number[protected]. Kindly arrange to replace my product.

                                        Thanks,
                                        Rajnish Verma

                                        Mob-[protected], [protected]

                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170401 - Image #0
                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170401 - Image #1
                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170401 - Image #2
                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170401 - Image #3
                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170401 - Image #4
                                        I have ordered this product which is entirely different from the ordered one.It is very low quality product and I am very disappointed..I want my money back and now please take your product and give my money or exchange this duplicate product with the original product you have advertised...which I have attached below

                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170402 - Image #0
                                        The product what we ordered is not up to the mark.so we wanted to return the product.it is not working.

                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170472 - Image #0
                                        The product is completely damaged

                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170490 - Image #0
                                        Broken piece

                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170525 - Image #0
                                        Prerna Sutariya's reply, Jul 27, 2018
                                        Too bad experience
                                        The product Ultra-Sonic Mosquito, Rat, And Pest Repellent I have booked and made online payment of Rs. 480/-. Today[protected] I have received the Parcel and found one toy type product. Kindly arrange to provide me the product which I have booked seeing your advertisement. Kindly response as early as possible and do the necessary needful action.

                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170716 - Image #0
                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170716 - Image #1
                                        ulta sonic/ I am complaining for not delivered the exact product - Comment #3170716 - Image #2
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