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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
Complaints 767
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Smashing Commerce reviews & complaints page 28

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K
kurmana Venkata Rama Rao
from Rajahmundry, Andhra Pradesh
Jul 29, 2018
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Address: Visakhapatnam, Andhra Pradesh, 530017

I purchased pest control device from smashing commerce by online and paid cash on delivery of rs. 480.00 but when i have opened the package advertising device and received device was totally different. And its a fake product.in facebook they are showing good quality of product. But i have received worst product. Order id is w2mp7q5drg. Now i want refund of my money.
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    Phulvinder Singh
    from Patiala, Punjab
    Jul 29, 2018
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    Address: 147001

    My order for pest repelient was n5dkbpbchv dt 21/7/2018.On receipt of my order i found that this was not the same pest repelient which was shown in ad. It is looking local made & is not of the worth of rs 480/-. I have contacted on [protected] but there was no response . It means you are simply looting the customers & making fool of them.Moreover there is no effect of pest repelient & it is irritating by making noise. Kindly look into the matter.
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      Subhankar Dhibar
      from Rusera, Bihar
      Jul 29, 2018
      Resolved
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      Resolved

      Address: Birbhum, West Bengal, 731101
      Website: Home protection

      I watched a video from smashing commerece on facebook. It has been observed that a meachine withthe help which all the insect in the house run out away. I ordered that meachine by looking at the video. I brought that meachine to the house and then use it and see if somthing is not working means useless. It was shown that some different products were found at the time of getting some different product orders. So return my product and give my money.
      +2 photos
      Jul 29, 2018
      Complaint marked as Resolved 
      Delhivery: Your shipment (Home Protection..) has been delivered. Please rate us on: http://cfb.delhivery.com/ Its that all. Nor did any mail come or no phone came from the company.
      Smashing Commerce customer support has been notified about the posted complaint.
      I watched a video from smashing commerece on facebook. It has been observed that a meachine withthe help which all the insect in the house run out away. I ordered that meachine by looking at the video. I brought that meachine to the house and then use it and see if somthing is not working means useless. It was shown that some different products were found at the time of getting some different product orders. So return my product and give my money.
      i received on 2.11.2018. i given ordered on 28.10.2018 via expressbess delhi cod amount 380.
      tax invo no . HPWCMWFB2T, ORDERD DATE- 28.OCT 2018, TIME 9;04 AM. ORDERD ID - HPWCMWFB2T.
      NAME - BIKASH KUMAR DAS . MOBILE NO [protected]. ADD - HALIASHAR KONA, H.K. BHATTTER ROAD, PIN 743135, PO- HAZINAGAR, DIST 24 PGS NORTH,
      EXPRESS BEES - RSC/KALYANI - HOME PROTECTION

      not good product - Comment #3260373 - Image #0
      not working plz return my money .

      not good product - Comment #3260377 - Image #0
      not working plz return my money .

      not good product - Comment #3260379 - Image #0
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        नरेश सिंह नेगी
        from Delhi, Delhi
        Jul 29, 2018
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        Address: New Delhi, Delhi, 110075

        Hi,
        I have ordered (Order #310242) on 22th july 2018, pest repellent - ultrasonic machine.
        This product is fake.. Does not work. I got it today. The sales person ankita rosario is a liar she said she has personally used the product and is 100% pest repllent. This product that i got is useless. And makes irritating noise which give headache.
        Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

        The customer service manager is not picking up the call nor responding the call. It is very annoying.

        Please ask them to return my money

        Naresh negi
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          S
          Sandeep Tote
          from Solapur, Maharashtra
          Jul 29, 2018
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          I have wrongly ordered the product with tax invoice no hsbajtnkjt dt july 18 2018. Kindly consider my cancelation request and refund my amount on my account. I have no need of this product. Kindly pick the product from my home address flat no 305, unity enclave, konark colony, near bank of india, besa440034
          My mobile no [protected]
          My account no is [protected]
          Ifsc code ubin0575992
          Name sandeep ashokrao tote
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            R
            rbanilgupta
            from Rampur, Uttar Pradesh
            Jul 28, 2018
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            This company is showing a different item in its advertisement but when someone orders it then item is like a toy and no one is picking call they have taken rs 480 from me and item was no cost... It is a big fraud in the big country and they are showing advertisement on facebook but item is totally different so please do the needful and punish them for their fraud and return money to the customers...

            Thanks and regards
            Anil gupta
            Vpo - jarara
            Dist - mathura
            State - up
            281205
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              S
              shivam shelke
              from Nashik, Maharashtra
              Jul 28, 2018
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              Address: Nashik, Maharashtra, 422103

              ,
              I have received a product 'pest repellent' from 'smashing commerce' through facebook advertisement. It is a useless product because it is broken. I just want to return it but couldn't because of no response from their team. Even i am trying to contact them via call but no one responding. Many times i drop mail to them but they just answering the mail with use it for 60 days.
              I don't want to use it for single day.
              They charged me 480 rupees. It costed around 30 rs. For the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls.

              Simply return my money of rs 480 or give me a replacement of my product
              Smashing Commerce customer support has been notified about the posted complaint.
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                K
                knmohan523
                from Visakhapatnam, Andhra Pradesh
                Jul 28, 2018
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                Website: smashingcommerce.com

                As like many others who reported getting fake, cheap product called pest repellent, rather it's a cheap 10 rs product designed to make annoying sound.
                I wish to return and get a refund. Have been sending emails, which the customer service simplify ignores and tries to market further which is really trash.

                Can an action be taken at them?
                I am told product is manufactured at below location.
                Plastic goods
                H-91 sector-2 dsiidc,
                Bawana industrial area, delhi-39
                Smashing Commerce customer support has been notified about the posted complaint.
                Smashingcommerce — fake company selling fake product
                we are purchasing a Ultra-Sonic Mosquito, Rat, And Pest Repellent (one Pics ) on Dated 17 july 2018 with the ORDER #248534 .
                As like many others who reported getting fake, cheap product called pest repellent, rather it's a cheap 10 rs product designed to make annoying sound.
                I wish to return and get a refund. Have been sending emails, which the customer service simplify ignores and tries to market further which is really disgusting

                Laxmikant .
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                  G
                  Geetash
                  from Suriapet, Telangana
                  Jul 28, 2018
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                  Address: New Delhi, Delhi, 110094
                  Website: www.smsungcommerce.com

                  Hi,
                  I have ordered on 24th june 2018, pest repellent - ultrasonic machine but due to product bad reviews i want to cancel my orders, but they are not canceling nor picking up the call. Please insist them not to deliver the product to my address and cancel the order.

                  The customer service manager is not picking up the call nor responding the call. It is very annoying.

                  Moreover, the product review was very bad and particularly heard that it is very noisy too.

                  Please ask them to cancel
                  Regards
                  Satendra singh
                  H. No 608 gali no 18 a e block east gokal pur delhi 110094
                  Smashing Commerce customer support has been notified about the posted complaint.
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                    A
                    ameetsingh
                    from Delhi, Delhi
                    Jul 28, 2018
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                    Address: 110070

                    Hi. I am ameet singh from delhi. I am perches pet repellent by online at rs.480. But this product is totally fake. Its not working. I am perches date is 24/07/2018 & delivery date is 77/07/2018. My oder id is npzsdf2bjh. Now i return the product. But company is not valid online site. Many time contact to company but i did not. Company ph no is protected. Pl follow the complain.& help me to get back my mony...
                    Smashing Commerce customer support has been notified about the posted complaint.
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                      M
                      montou
                      from Allahabad, Uttar Pradesh
                      Jul 28, 2018
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                      Address: 174101

                      I have purchase a device of pest & mosquitoes repellent for rs.480/-. The product received is not the same as shown in their advertisement, and at the same time it does not work at all. I used the device almost whole day in spite of that no fruitful result is found. It emits an unpleasant sound which is enough to create headache if it runs for few minutes. I wrote them to return my money, but the company did not do anything in this regard, neither they pick up phones
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                        S
                        Singhapuli Dmk
                        from Bengaluru, Karnataka
                        Jul 28, 2018
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                        Address: 560068
                        Website: smashingcomerce.com

                        Hi
                        This is vinodh from bangalore. I purchesed pests repellet from smashing comerce via online. But they delivered deferent and poor product.
                        And taken amount inr.480 that product like inr 30 to inr 50 cost
                        And there is no company name mentined in top of the product
                        So please take back the product and return the cash.
                        And its not a worth item. This product here selling in platform
                        Cheating in smashing comerce company
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                          siddu veda
                          from Bengaluru, Karnataka
                          Jul 28, 2018
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                          Address: Bangalore Rural, Karnataka, 562123
                          Website: [email protected]

                          Watching an advertisement in facebook, i had ordered for pest repellent from smashing commerce on cod basis, upon arrival of the product, i requested for an open delivery, but the courier boy refused to open, i paid the amount and received the item, when opened it was not the item shown in the advertisement, it is not even close to the one i have ordered and it is not working as advertised. So i need the company to pick my item back and pay us back the money. Hope i will get justice and please do the needful. Thanks
                          Smashing Commerce customer support has been notified about the posted complaint.
                          Jul 28, 2018
                          Updated by siddu veda
                          I had ordered for Pest Repellent from Smashing Commerce on COD basis, upon arrival of the product, I requested for an open delivery, but the courier boy refused to open, I paid the amount and received the item, when opened it was not the item shown in the advertisement, it is not even close to the one I have ordered and it is not working as advertised. So I need the company to pick my item back and pay us back the money. Hope I will get justice and please do the needful. Thanks
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                            P
                            Prabal Pratap Singh
                            from Delhi, Delhi
                            Jul 28, 2018
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                            Website: smashingcommerce.com

                            Smashing commerce is selling a mosquito and pest repellent product. They sell it on cod where the courier person is their own person and not from any courier company. But they will not take the product back and will fight with you for money once you see the product and reallize that it is fake.

                            Their so called customer success manager ankita kadam's number is not working or they may have blocked every number once the item is delivered and money is pocketed.

                            Their review section on their site is forever close and you can not give a review their, you can just read fake reviews only.

                            The product is nothing but a whistle which make your house human repellent as no one can tolerate the noise for more than 5 minutes unless they love the migraine pain.
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                              C
                              Carlos
                              from Bengaluru, Karnataka
                              Jul 28, 2018
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                              Resolved

                              Website: Smashing Commerce

                              Have ordered a pest repellent product from smashing commerce by just seeing the add and reviews from facebook but the product is not of any use.
                              And the number they provided is also not working.

                              How can these fraud companies made fool like this openly and who the hell is writing review for them in facebook/instagram.

                              My order number is j3rnt3vrwj. I don't want refund but i want action against this.
                              Jan 13, 2019
                              Complaint marked as Resolved 
                              I have got the refund amount.
                              Smashing Commerce customer support has been notified about the posted complaint.
                              Jul 31, 2018
                              Updated by Carlos
                              What is the update over this ?
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                                gaurav428728
                                from Talbahat, Madhya Pradesh
                                Jul 28, 2018
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                                Address: 242407
                                Website: smashingcommerce.com/products/copy-of-ultra-sonic-mosquito-rat-and-pest-repellent

                                Watching an advertisement on facebook, i had ordered for pest repellent from smashing commerce on cod basis, upon arrival of the product, i paid the amount and received the item, when opened it was not the item shown in the advertisement, it is not even close to the one i have ordered and it is not working as advertised. It's worst item in 480 inr. These type items of 4 pieces available in 440 only at snapdeal. I want my money back or give the customer care number of this website.
                                Smashing Commerce customer support has been notified about the posted complaint.
                                Dear Customer,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
                                gaurav428728's [Complaint's author] reply, Jul 29, 2018
                                It's not Snapdeal. Complaint is against smashing commerce. Snapdeal is selling product on right price. But smashing commerce charged 480 INR for the product and product is totally useless. I want my money back from Smashing Commerce. Sorry Snapdeal I mentioned your name for right price of the product.
                                Dear gaurav428728's


                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
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                                  Svarun
                                  from Delhi, Delhi
                                  Jul 28, 2018
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                                  Address: New Delhi, Delhi, 110009

                                  Please change the products product which i was order has not delivered please change the product product donest work properly and its make more sound the product was worst for me and it's only for sound nothing as please can the product as soon as possible
                                  Other wise i'll go for cyber crime by delhi police please resolve the complae and sned my mony back
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                                    Rafi Vkd
                                    from Ernakulam, Kerala
                                    Jul 28, 2018
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                                    Address: 678596

                                    This item not what i ordered. This items must be returned as soon as possible. This item very expensive. This item not use full. This item not what i ordered.
                                    Smashing Commerce customer support has been notified about the posted complaint.
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                                      Ajay Modhera
                                      from Gwalior, Madhya Pradesh
                                      Jul 27, 2018
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                                      Address: Surat, Gujarat, 394185

                                      Get fake product than shown in smashing commerce website... i have ordered ultrasonic pest repeller and get some other duplicate product which one completely different from original one... And i don't think its work rightly... i want original one.. do it as soon as early... And give such relaxation to get more nice product with right intense.. give me right one
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                                        Adv Tushar Kanbur
                                        from Akola, Maharashtra
                                        Jul 27, 2018
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                                        Address: Pune, Maharashtra, 411011
                                        Website: Smashing Commerce.com

                                        ,
                                        I have ordered (Tax invoice no.# xkvwg5kn5q on 20 th july 2018, pest repellent - ultrasonic machine but due to product wrong product and only a plastic box without anything inside i wanted to cancell my order immediately,, but thy are not canceling nor picking up the call. Please ask them to take back their product to my address and cancel the order and refund my rs.480/ - back

                                        Moreover, the product is but a plastic box

                                        Please ask them to cancel
                                        Regards
                                        Chaitali kanbur
                                        Tushar kanbur
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