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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
Complaints 767
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14
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Smashing Commerce reviews & complaints page 29

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A
Adv Tushar Kanbur
from Akola, Maharashtra
Jul 27, 2018
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Address: Pune, Maharashtra, 411011
Website: Smashing Commerce.com

,
I have ordered (Tax invoice no.# xkvwg5kn5q on 20 th july 2018, pest repellent - ultrasonic machine but due to product wrong product and only a plastic box without anything inside i wanted to cancell my order immediately,, but thy are not canceling nor picking up the call. Please ask them to take back their product to my address and cancel the order and refund my rs.480/ - back

Moreover, the product is but a plastic box

Please ask them to cancel
Regards
Chaitali kanbur
Tushar kanbur
Smashing Commerce customer support has been notified about the posted complaint.
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    L
    lsivakumar
    from Chennai, Tamil Nadu
    Jul 27, 2018
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    Address: Chennai, Tamil Nadu, 600001

    As i am order ultra-sonic mosquito, rat, and pest repellent by online the product which was i order and product which is deliver is different while i mailed to smashing commerce to replace my product by actual one which was order by me but they are not agree with this and while i am returned for refund they are not ready... Useless product by smashing commerce...
    Smashing Commerce customer support has been notified about the posted complaint.
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      L
      loveboy
      from Mumbai, Maharashtra
      Jul 27, 2018
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      Address: Gurgaon, Haryana, 400709
      Website: consumer-court.com/forums/topic/the-product-is-fake-pest-repellent-it-creates-huge-sound

      I have ordered pest repellent product online ffom smashing commerce they are selling fake products online, i saw many other complaints as well they are looting customers there is no customer care picking up call, they are fooling everyone by looting 480₹ from every individual, Kindly refund my 480₹ Stop fooling customers by selling fake products,
      Regards,
      Gause [censored]i,
      [protected]
      Smashing Commerce customer support has been notified about the posted complaint.
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        S
        S D Yadav
        from Ratlam, Madhya Pradesh
        Jul 27, 2018
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        Address: Indore, Madhya Pradesh, 452010

        I placed order online for purchase of pest repellent vide order no. 6VQ7BN7MZM dt.. 13/7/2018. The product i received is an totally useless and not effective. It gives only a n unbearable buzz sound continuously I called many times on the mobile no. given in SMS but it remained unanswered. I paid an amount of Rs. 480/- as COD. This company cheating the customers, I request to do the needful and the amount may pl. be get returned .
        Thanx.
        S.D. Yadav
        Smashing Commerce customer support has been notified about the posted complaint.
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          T
          thampi1992
          from Ankleshwar, Gujarat
          Jul 27, 2018
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          Address: 393002
          Website: track.aftership.com/xpressbees/1347518581099

          I got the delivery of Pest Repellent through COD of Rs.480 which is too different than the item you have mentioned/shown. This item we are getting below Rs.50/- in open market.

          I have given order for the item mentioned by you in your order forum. So please take back the item received by me and replace the same by the item for which I have given order. Way Bill No.GFSQ75jWTX dated 16.07.2018.
          The item despatched by Geek Retail Pvt Ltd, Khasra No.626, Bharampur Road, sector-71, Gurgram.

          I have tried to contact the number you have given but failed.

          AN EARLY RESPONSE WILL BE HIGHLY APPRECIATED.

          Viswanathan NC
          Smashing Commerce customer support has been notified about the posted complaint.
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            A
            Abha Patel
            from Pune, Maharashtra
            Jul 27, 2018
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            Address: Gurgaon, Haryana

            I booked a pest repellent machine from this website through a facebook advertising and when the product was delivered i found that there is nothing inside the box. I want my money back. This is a shameful act i have ever seen by a company. I opened the product infront of their delivered boy. He refused to take it back. I want a compensation or my money back. Please help me.
            Smashing Commerce customer support has been notified about the posted complaint.
            Jul 27, 2018
            Updated by Abha Patel
            Please ask them to return my money. This is just cheap act. They are cheating customer and Malinda money.

            Regards
            Abha
            Jul 27, 2018
            Updated by Abha Patel
            I booked a pest repellent machine from them. Op n the date of delivery I got an empty box and nothing else. I called the owner for many times but he cut my phone always. I opened the package Infront of delivery boy(Rajesh) he refused to take it back. I want my 480 rupees back from them. They have done such a cheap act. They are cheating customer and making bad money.Please ask them to return my money.

            Regards
            Abha([protected]@gmail.com)
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              K
              Kamal Mulchandani
              from Mumbai, Maharashtra
              Jul 27, 2018
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              Address: New Delhi, Delhi
              Website: smashingcommerce.com

              As i am order ultra-sonic mosquito, rat, and pest repellent by online the product which was i order and product which is deliver is different while i mailed to smashing commerce to replace my product by actual one which was order by me but they are not agree with this and while i am returned for refund they are not ready... Useless product by smashing commerce...
              Smashing Commerce customer support has been notified about the posted complaint.
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                K
                karthikesh s
                from Bengaluru, Karnataka
                Jul 26, 2018
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                Address: 560056
                Website: smashingcommerce.com

                Hi,
                I have ordered on 24th july 2018, pest repellent - ultrasonic machine.
                This product is fake.. Does not work. I got it today. The sales person ankita rosario is a liar she said she has personally used the product and is 100% pest repllent. This product that i got is useless. And makes irritating noise which give headache.
                Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

                The customer service manager ankita jadhav is not picking up the call nor responding the call. It is very annoying.
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                  K
                  Kaushal sartaj
                  from Jaipur, Rajasthan
                  Jul 26, 2018
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                  Address: 334091

                  26 july 2018 this product received by express bees and open product use this but not response this product. Continued working but not working.is product fake and not useble. High cost recieved for customer and very bad is condition.so my many return and back many. This product is not good and not working back many and return you product.your company product is fake. So return many.
                  Smashing Commerce customer support has been notified about the posted complaint.
                  Jul 29, 2018
                  Updated by Kaushal sartaj
                  2 day but not reasponse for company.kindly return product and back many.
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                    J
                    Jayanthy Ramaswamy
                    from Mumbai, Maharashtra
                    Jul 26, 2018
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                    Address: Mumbai City, Maharashtra, 400022

                    I ordered the ultrasonic pest repellent on 21.07.2018. The order no. Is hpzxwapjvv and it was delivered yesterday. The emails are not responded. The product is different from what i saw in instagram. It seems to be a cheap and fake product for which i paid rs. 480/-. This ankita is cheating by using the same surname as the customers. Want refund of money.
                    Jul 26, 2018
                    Updated by Jayanthy Ramaswamy
                    I ordered ultrasonic pest repellent on 21.07.2018 vide order no. Hpzxwapjvv which was delivered yesterday. I have paid rs. 480/- for the product but it is not only a cheap and fake product but it is different from what i've seen in instagram. This ankita is cheating by using same surname as customers. Emails to them are not responded. Request refund of money.
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                      S
                      Swadhinji
                      from Surat, Gujarat
                      Jul 26, 2018
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                      Address: Tapi, Gujarat, 394650
                      Website: Smashing Commerce

                      Hi, i am narayan bhowmick
                      I have ordered (Order id nbnkth6v2z) on 21st july 2018, pest repellent - ultrasonic machine.
                      This product is fake.. Does not work. I got it yesterday. This product that i got is useless. And makes irritating noise which give headache.
                      Is there any ways to get refund? I have paid rs.480/- for it however it seems only 50... Cheap product... They are cheating customers

                      The customer service manager is not picking up the call nor responding the call. It is very annoying.

                      Please ask them to return my money
                      I want my money refund...
                      Thanks & regards,
                      Narayan bhowmick
                      I also got stuck in this trap. But now I got my refund. I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
                      This is not itam i ordered
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                        D
                        Dharmesh Chaurasia
                        from Pune, Maharashtra
                        Jul 25, 2018
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                        Address: New Delhi, Delhi
                        Website: smashingcommerce.com/products/copy-of-ultra-sonic-mosquito-rat-and-pest-repellent

                        Hi,
                        I am dharmesh, ordered pest repellent from smashing commerce site, worth of rupees 480/-.

                        The image in site shown is different and received is different which looks like worth of rupees 50/- and very cheap quality.

                        I recommend every one don't buy this kind of product from this kind of site.

                        Please make sure this should not happens to any others. Try to show me a way how to get my money back and take action on this kind of frauds.

                        Thanks,
                        Dharmesh
                        I also got stuck in this trap. But now I got my refund. I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
                        While ordering the product shown different and worth of amount rs.480.but I had received different product worth of Rs.70. this company is cheating .
                        Please guys these smashing Commerce are cheating us. Don't fall into the trap. I was fooled by them. I did not receive the product which is shown in the picture. Useless and unworthy. The product which I have received is max Rs. 50. Better go for other sites than this smashing commerce
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                          H
                          Hi fi
                          from Narwana, Haryana
                          Jul 25, 2018
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                          Address: Panchkula, Haryana, 134109
                          Website: www.smashingcommerce.com

                          Hi i m harish bhardwaj

                          After watching the add on facebook, i ordered the ultrasonic mosquito, rat pest repellent

                          I got it delivered yesterday only. The machine was totally different from the one was shown on instragram

                          Kindly help me to get my money (Rs-480) back asap.

                          The name of the person who responded through email, her details are
                          Ankita sethi
                          Customer success manager
                          Smashing commerce
                          +91-[protected]
                          And email id [protected]@smashingcommerce.com...

                          My order is ist pic
                          +1 videos
                          Jul 25, 2018
                          Updated by Hi fi
                          ultrasonic mosquito, rat not my order

                          Till now I did not received my order mentioned above subject.

                          Please let me know the status.

                          Awaiting your immediate response.

                          Regards,

                          Shaik Qaiser
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                            S
                            skk6116
                            from Khagaria, Bihar
                            Jul 25, 2018
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                            Smashing commerce customer support is worst. They neither read customer e-mails nor answer phone calls at no.[protected] given by them.in their ads in facebook, photos of product "pest reject" are shown, for which i paid rs.480/= (Order no#swmwjvz2rv) & they delivered me very cheap, worst product named "pest repellent" which is available for about rs.100/=. This is fraudulent. Pl. Tell smashing product to take back this cheap product and deliver me the genuine :"pest reject" shown in their ads. I am also sending to you screenshot of "pest reject" advertised by smashing commerce & photo of "pest repellent" sent by them.
                            I also got stuck in this trap. But now I got my refund. I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
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                              K
                              Kaajjal Nair
                              from Khamgaon, Maharashtra
                              Jul 25, 2018
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                              Address: 422009
                              Website: Www.smashingcommerce.com

                              Hi, m kajal nair
                              I have ordered (Order id ftx5p3fsaw) on 17th july 2018, pest repellent - ultrasonic machine.
                              This product is fake.. Does not work. I got it today. This product that i got is useless. And makes irritating noise which give headache.
                              Is there any ways to get refund? I have paid 480 for it however it seems only 50... Cheap product... They are cheating customers

                              The customer service manager is not picking up the call nor responding the call. It is very annoying.

                              Please ask them to return my money
                              I want my money refund
                              I also got stuck in this trap. But now I got my refund. I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
                              I did the tweet against this company on twitter. Please check the attached image. After this tweet smashing commerce company from chandigarh office they called me on my number for the refund. You all can do the same.
                              This is really helpful. And this is one of the best solution for all who got trap under this.

                              For reference you can see my tweet on twitter.
                              I book this order today, but 100% bad reviews, seen in complaint box i cancel my order, don't post it, i am not taken this.
                              Thanks and regards
                              rangarao
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                                S
                                Shelly Sethi
                                from Mumbai, Maharashtra
                                Jul 25, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400064

                                Hi i m anita

                                After watching the add on facebook, i ordered the ultrasonic mosquito, rat pest repellent

                                I got it delivered yesterday only. The machine was totally different from the one was shown on facebook.

                                Kindly help me to get my money (Rs-480) back asap.

                                The name of the person who responded through email, her details are
                                Ankita sethi
                                Customer success manager
                                Smashing commerce
                                +91-[protected]
                                And email id [protected]@smashingcommerce.com
                                Aug 4, 2018
                                Complaint marked as Resolved 
                                who the hell has marked the complain as resolved...you people are solid fake
                                I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
                                Shelly Sethi's [Complaint's author] reply, Jul 28, 2018
                                How would you help me, as your Id seems to be not associated with any Consumer helpline
                                Because I also got into the same trap. Then I did police complaint. After then many more things I just came to know about them. If you want you can check on twitter, just put Smashing Commerce in search option.
                                I am doing this because now I am out of this trap so just helping others to get out of this trap.
                                As of now I am having more info about them which I am spreading.
                                Contact Number of Smashing Commerce[protected]
                                But First do email on [protected]@smashingcommerce.com before calling them for the return of product. And there is very long call waiting, so have patience.
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                                  M
                                  Mohammad Mustdo123
                                  from Hyderabad, Telangana
                                  Jul 29, 2018
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                                  Address: 500076

                                  Smashing commerce is a fake app, fraud app
                                  I have been received a wrong product, as shown something different when I was adding to cart, but I have been received a local product which is a gorad business, so please I request you to take back ur product n refund my amount
                                  Day i.e 28th Saturday I have been received call from smashing commerce help line but there was no proper response from the company as I was reasoning my problem and the consumer was forcing me to use the product, do v have to lead a choice with others comfortability, just bad experience about the product and the company too...try to stop supplying when u r not able to handle customer...
                                  Don't know how many people are fooled by these company.
                                  Smashing Commerce customer support has been notified about the posted complaint.
                                  I want to return the product
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                                    K
                                    Kazi sami
                                    from Chennai, Tamil Nadu
                                    Jul 25, 2018
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                                    Address: 560047
                                    Website: smashing commerce

                                    I ordered ultra sonic pest control product last week but that's a fake product and received a different one. It is not working and the number which is provided on the invoice doesn't connect and the sales woman ankita provided customer care number which is not connecting she emailed thrice just forcing to use it and don't have any mean to contact you. Please call me back and get product picked and return my money. You have already wasted 5days so please fix this and refund my money
                                    Please find the below image. This will help you to get refund.
                                    Complaints about my wrong product
                                    R B ENTEATENMENT's reply, Jul 24, 2018
                                    i receved my product is wrong
                                    I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
                                    Please give me that company number
                                    ZaibaS's reply, Jul 25, 2018
                                    I also got stuck in this trap. But now I got my refund. I can help you. You may contact me on my mail id [email protected]
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                                      Girish P Hiregoudar
                                      from Kanchipuram, Tamil Nadu
                                      Jul 25, 2018
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                                      Address: 581115
                                      Website: Girish

                                      I ordered pest repellent which i thought that we can get rid of the mosquito but this # people for this company has cheated us very badly and sent us a toy if making buzzing sound which i can get in fair for 30₹ please help me for getting me my money back i'm a scholarship student they did like this we are from poor family and i'm a student... Please help me to get my money back...
                                      I kindly requesting you to replace my product as possible as i an regular coustomer of yours
                                      I brought 1 Ultra-Sonic Mosquito, Rat, And Pest Repellent but i got it dammaged and the signs aslo on tge box of heavy force is acted on it so please

                                      What to do now please tell me
                                      I can help you. You may contact me on my mail id zaiba.[protected]@gmail.com
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                                        Rahul2686
                                        from Rajkot, Gujarat
                                        Jul 25, 2018
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                                        Address: New Delhi, Delhi

                                        I have not ordered this product but still i received information on mobile about order. So i told them clearly please don't send this product but they are not replying us. Also they give one number for contact [protected]. They are not receiving call so i sent them messages but no reply from this company.

                                        Very bad service bcz they must have to verify mobile number with otp. But they didn't do this.
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