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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
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Smashing Commerce reviews & complaints page 3

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S
Saravanakunars
from Madurai, Tamil Nadu
Aug 9, 2019
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Address: Coimbatore, Tamil Nadu, 641025

I have seen the add in instagram and purchased it order id 3nvcw55h3t and same was delivered 09th aug 2019, delivered item is different from order item. It is very cheap quality and cheated. Kindly arrange for return and return rs. 500 (499) to me.
Govrt has to take steps on this issue. I am writing a mail to pm cell and also going to register a complaint against this fraud in gst for cancelling this company gst no.
Smashing Commerce customer support has been notified about the posted complaint.
The product ordered was not received by me and is different from that shown while ordering
These people are cheating a lot of innocent customers and should be arrested
I have ordered for ultimate phone holder amounting to Rs 499/ on COD shipment no[protected], but the product delivered was found defective eturand is non functional. so i want to return the same. the photo i am not able to upload as the size is more than 2 mb.
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    A
    anand sharma01
    from Delhi, Delhi
    Aug 7, 2019
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    Address: 7/254 malviya nagar near digamber jain mandir, Jaipur, Rajasthan, 302017

    Gud mrng sir/madam,

    My order i. D. Hn2jhd3nmk... I had placed an order of a car's mobile holder from facebood advertisement... The good is not at all same which was diplayed in the advertisment... I have exactly the same one at home... Pls kindly let me the know the process of return and refund...
    I have purchased many styffs from many online markets but i have never been so dissapointed... Pls kidly take a quuck action on my complaint or else i have to take the help of the consumer court

    Thank you
    Yours faithfully customer
    Ananad sharma
    Smashing Commerce customer support has been notified about the posted complaint.
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      J
      Jasper Richardson
      from Madurai, Tamil Nadu
      Jul 20, 2019
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      Address: Survey Number 34, Mandur Bidarahalli, Hobli Bangalore East Taluk,, Bangalore, Karnataka, 625002

      I purchased a product from this company smashing commerce a mobile phone holder, it was on cod and obviously i have to pay the courier guy.

      Completely cheated.

      Please help me to get my money back.

      Fraudulent company - smashing commerce pvt ltd.

      www.bestphonemount.shop

      The actual landing page from the instagram ad was different and completely misleading.

      Registered in the following address - survey number 34, mandur bidarahalli, hobli bangalore east taluk, bengaluru (Bangalore) rural, karnataka, bangalore - 560049.

      They cheated me by sending a fraudulent product which doesn't match the product quality that was actually advertised.
      Smashing Commerce customer support has been notified about the posted complaint.
      Ultimate car holder for by quality is not good, not satisfied,

      So please return for my payment

      Regards
      National trading company panchavati Nasik : 3

      Sagar Metkar [protected]
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        V
        vgopagari63
        from Hyderabad, Telangana
        Jul 18, 2019
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        Address: Fl.No.E-904,Fresh living apartments, Image hospital lane,Madhapur, Hyderabad, Andhra Pradesh, 500081

        My order id:n7azhmv66r, (Tax invoice no also same) dt:july 6, 2019
        I recd very cheap quality mobile car holder, i recd different model too, its not at all gud quality, looks very cheap, iam not satisfied with d product. So pl. Take back d product & return my amount back rs.499.00 at d earliest.
        It's my 2nd time complaint giving to u so far not picked up d product.
        Smashing Commerce customer support has been notified about the posted complaint.
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          N
          Nishant Lamba
          from Delhi, Delhi
          Jul 16, 2019
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          Address: Mustil no. 4,2 kila no. 221/4, behind hotel park inn, bilaspur chowk, village- bhoda kalan, teh. Patoudi, gurgram-122413, New Delhi, Delhi, 110067

          I had ordered phone holder for car. The quality is very poor and the product is even different from what was displayed while ordering. Please arrange the return of the product and refund my money. Very disappointed with the product and quality. There are lot of scratches on the holder and looks like a used one. This company is only cheating its customers by sending defective and used products. Please refund my money as soon as possible.
          Smashing Commerce customer support has been notified about the posted complaint.
          I purchase of best phone mount Rs 499 but its totally defffrent and also damage item, and its order no is KM3GDQ5Q7T on dated[protected] i want to refund please.
          Brahmbhatt Prakash's reply, Jul 31, 2019
          address is B1-23, 24, 25, 26, 27, Print world bulding Road vehele, Bhiwandi, Thane Maharashtra Mumbai-421302
          contact no 1726136100 GST no 27ABACS2659F1ZB
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            S
            Suhas M Bharadwaj
            from Bengaluru, Karnataka
            Jul 15, 2019
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            Address: 560026

            I watched a video from smashing commerece on facebook. It has been observed that a mobile holder withthe help the product I can hang my mobile to holder. I brought that to help in driving but as I see if somthing is not working means useless. It was shown that some different products were found at the time of getting some different product orders. Vide invoice no.WWXJ6JJA5T DATED 9TH JULY 2019.
            BUT THE invoice is not proper. As attached invoice.
            I Request for refund of I will appeal in consumer court on them
            Smashing Commerce customer support has been notified about the posted complaint.
            I will purchase a phonecod on 4/7/2019 and it was delivered 9/7/2019 and i also pay the bill.but that product damage so i would like to change the product..please give me chage phonecod
            Supplied product is very bad .I brought in rs 500/-
            I want to return it immediately as and when I recieved it product does not have grip to hold the wei6off mobile.
            This product is not same to picture
            Please give a same product to picture
            Please my mobile phone car holder damage pies very poor quality not Require pls Refund my money tks from ManjunathanPillai. From Cochin.
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              R
              Raghuvir Datt Datt
              from Noida, Uttar Pradesh
              Jul 11, 2019
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              Address: 2514. Radha Swami Satsang Ashram, Bhiwani, Haryana, 127027
              Website: Add. Vill Bhora Kalan. Distt. Gurugram.

              After seeing an ad i applied for a mobile stand.in ad it was showing that it is an adjustable one. It was disclosed that this item wiil be adjusted as per requirement. But on delivery it was found that just an ordinary stand was packed. Why a wrong item was delivered? An accurate item may please be exchanged. On the other hand when coy was contacted on the given phone no, it was found wrong.
              Smashing Commerce customer support has been notified about the posted complaint.
              The product provided is not the same as the one shown on the add and the quality is too poor and can't risk my phone with it.

              I am not able to get in touch with the seller, how do I process the refund.
              Your product is very bad and you have send me a different product than which i daw in your order images..
              Now tell me were should i send back the product..
              How are you going to pay me back.
              I'm
              Niyaz Bhai
              [protected]
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                R
                raviyashme
                from Mumbai, Maharashtra
                Jul 10, 2019
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                Address: Flat no 20 block F, CRPF CAMP JHARODA KALAN, New Delhi, Delhi, 110072

                Good morning sir, i am purchased best phone mount guard at rs. 499/- only. Your product received on 08/07/17 when i open your packet found that the product is not same which is order by me, sothat please collect your product my given address which is registered with your comoany, my registered mobile is [protected] and return my money. I shall be thankful to you sir
                Smashing Commerce customer support has been notified about the posted complaint.
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                  A
                  ADITYA PANWAR
                  from Chennai, Tamil Nadu
                  Jul 9, 2019
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                  Address: msw, Meerut, Uttar Pradesh, 250401

                  Sir i received damaged order the product which u deliver me is not proper working it is damaged product. I bought a mobile holder for rs.499 from smashing commerce web site. The product i received is totally different from the product which i ordered also used with cheapest plastic.
                  Please refund my money back to me
                  Fraud company

                  Regards
                  Aditya
                  [protected]
                  Smashing Commerce customer support has been notified about the posted complaint.
                  Jul 11, 2019
                  Updated by ADITYA PANWAR
                  Sir i dont receive any reply from your company side please refund my amount of rs499 i received damaged order the product which u deliver me is not proper working it is damaged product.
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                    S
                    Sunil Medhekar
                    from Mumbai, Maharashtra
                    Jul 9, 2019
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                    Address: Print World bldg. Vehele Road Bhiwandi, Bhiwandi, Thane 421302#â…ž, Thane, Maharashtra

                    Hi i am sunil medhekar. I had ordered an mobile phone holder online. The product i ordered is different from the product i ordered and also defective. I tried to call as well as mailed them but i got no reply. I think the company is fraud and some action is to be taken. The cost of product is 499.00 which is not high but the company is cheater. Take some action and give justice to the consumers.
                    Smashing Commerce customer support has been notified about the posted complaint.
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                      S
                      Sumesh Singh Baghel
                      Jul 9, 2019
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                      Address: E3-907 BHARAT CITY PHASE 1 Indraprastha Yojna Loni Road Ghaziabad Uttar Pradesh, Ghaziabad, Uttar Pradesh, 201003

                      Smashing commerce pvt. Ltd. — cheater company

                      Smashing commerce pvt. Ltd, khasra no.-626, behrampur rd, sector-71, near cd school, gurugram-122001, contact no.-[protected], gst no.-06abacs2659f1zf, sector-17, haryana, india

                      I bought a mobile holder for rs.499 from smashing commerce web site. The product i received is totally different from the product which i ordered also used with cheapest plastic. There is no return/replace portal or customer care service available. The product is returnable with in 30 days of purchasing the product. Since there is no portal for return request and no customer car number found. When i went through the customer care site, there were lot of complaints for fake mobile holder and fraud.
                      Company address is showing:

                      Smashing commerce pvt. Ltd, khasra no.-626, behrampur rd, sector-71, near cd school, gurugram-122001, contact no.-[protected]{ unreasonable}, gst no.-06abacs2659f1zf

                      Please help me getting back my money :
                      Regards,
                      Somesh singh
                      [protected]
                      [protected]@gmail.com
                      Smashing Commerce customer support has been notified about the posted complaint.
                      F you do not send material as shown in the advertisement, I will file a complaint in consumer court based on the bill you have given with GST No 27ABACS2659FA1B BILL NO - XRCHZV27JQ Send Mob. Holder As per Send ed Photo
                      I ordered for Brand Portronics Model Number
                      POR-116 Clamp M Car Mobile Holder (Black) but Received another brand and model. please refund.
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                        P
                        Paramjit Singh Mand
                        from Mumbai, Maharashtra
                        Jul 8, 2019
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                        I had purchased a phone mount online but as shown it was not the same product. It is of inferior quality and it is not worth. There is no extension rod as shown in picture. It's all waste. Now i want to return it and want my money back. Order id dzqdkaqkmm. I feel that people selling the product are cheating and making fool of customers. How do i get my money back???
                        Smashing Commerce customer support has been notified about the posted complaint.
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                          P
                          Paras Chandna
                          from Banposh, Odisha
                          Jul 7, 2019
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                          Address: Jaipur, Rajasthan, 302020

                          Smashing Commerce Pvt. Ltd., Fraud company selling fake products nothing else. Videos associated with this product were purely bait and we fell for it. It's not only companies like this which should be blamed. Insta, Facebook where they sell their adds should be equally blamed. If you allow someone to advertise on your channel, it's your duty to at least check authenticity of company. Disappointed.
                          Smashing Commerce customer support has been notified about the posted complaint.
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                            K
                            karamveervatta
                            from Thanesar, Haryana
                            Jul 6, 2019
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                            Address: SMASHING COMMERCE PVT LTD, BEHIND HOTEL PARK INN, BILASPUR CHOWK, VILLAGE BHODA KALAN, GURUGRAM, Gurgaon, Haryana

                            Hello, i karamveer vatta from talwandi bhai, distt ferozepur ordered this product ultimate phone holder with order number bsphqh3agf and received it few days ago, but when i opened that box. It was not according to the pics shown at time of checkout. Now i want to replace it or return it but dont know its returning policy and even company is not picking up my phone. I request you to return my order and give me my refund. My mobile number is [protected].
                            Smashing Commerce customer support has been notified about the posted complaint.
                            The order I had placed is totally different from what I had received. So kindly replace my order or refund my money.
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                              T
                              Tauzy
                              from Bengaluru, Karnataka
                              Jul 5, 2019
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                              Address: 560017

                              Received a cheap and completely different product (Car mobile phone holder) from what was advertised in instagram and hence wanted to return and refund even the email id is fake n giving no proper response. Fake company with phone number and email id. Please size and cancel the company registration with get no: 29abacs2659f1z7. Also the contact details given are not valid. Kindly take necessary action against this fraud company.
                              Regards,
                              Tauseef
                              Smashing Commerce customer support has been notified about the posted complaint.
                              Not Work
                              The product ultimate phone holder was not delivered they shown in the video.
                              It is worst to see and use.

                              So, I want to return this item and I have to get my money back. If you didn't respond as soon as possible, I do my level best by consumer court etc

                              Order Id. 2DRP5B36KM

                              RAMMURTHY PERUMANDLA
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                                S
                                srinath4488
                                from Bengaluru, Karnataka
                                Jul 2, 2019
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                                Address: SURVEY NO. 34, MANDUR BIDARAHALLI, HOBLI BANGALORE EAST TALUK, BENGALURU (BANGALORE) RURAL, KARNATAKA, BANGALORE- 560049, Bangalore, Karnataka, 560043

                                As seen in instagram this product which i have received is fake and not worth for money, when called the xpressbees about the return policy they said we cant take return and you have to call the smashing commerce pvt ltd directly for any returns and talk them, when trying to call or get their details no details found to contact them (smashing commerce pvt ltd).

                                With reference below.

                                Order id no: gfkrdk3tx7
                                tax inv no : gfkrdk3tx7, dtd: 30/06/2019 time: 02:35 pm

                                address:

                                smashing commerce pvt ltd
                                survey no. 34, mandur bidarahalli, hobli bangalore east taluk, bengaluru (bangalore) rural, karnataka, bangalore- 560049, contact no: [protected], gst no: 29abacs2659f1z7
                                Smashing Commerce customer support has been notified about the posted complaint.
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                                  Girish Bajaj
                                  from Gurgaon, Haryana
                                  Jul 1, 2019
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                                  I had purchased a phone mount online but as shown it was not the same product. It is of inferior quality and it is not worth. There is no extension rod as shown in picture. It's all waste. Now i want to return it and want my money back. Order number id pbwvsm5f2d. I feel that people selling the product are cheating and making fool of customers. How do i get my money back???
                                  Smashing Commerce customer support has been notified about the posted complaint.
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                                    M
                                    Maxmallik
                                    from Kolkata, West Bengal
                                    Jun 26, 2019
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                                    Address: Smashing Commerce Pvt Ltd, Khasra No. 626, Behrampur Road, Sector 71, Near CD School, Gurgaon 122001. Contact No. GST NO 06ABACS2659F1ZF, Gurgaon, Haryana, 122001

                                    Placed the Order after watching video of product on Facebook. My Order No. is, Q365ANGF5D supplied by Smashing Commerce Pvt Ltd, Khasra No. 626, Behrampur Road, Sector 71, Near CD School, Gurgaon 122001. Contact No. GST NO 06ABACS2659F1ZF

                                    Product delivered is totally different than one shown in video, link of which is shown below.
                                    https://bestphonemount.in/product/ultimate-phone-holder-cod-7u-inr?utm_source=%5...

                                    The Contact number is wrong and does not exist. Secondly, product delivered is totally different than one shown in video. Thirdly, as name suggests, it should hold Mobile phone, but if does not hold phone, nor does it stay attached to the base where it is fixed in car.
                                    Smashing Commerce customer support has been notified about the posted complaint.
                                    Please take the product back and return my money, it is not good and I totally disappointed. Order I'd: PCJZNBP5ZQ. it is not looking like in online, please take this as serious and close ASAP.

                                    Regards,
                                    Kamal,
                                    [protected].
                                    Yesterday i received the phone holder .When i opened parcel the product was brokened.
                                    So where to return the product.
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                                      vinods2211
                                      from Delhi, Delhi
                                      Jun 26, 2019
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                                      Address: Flat no 203, Astha Apartment, Plot no GH-50, Sector -01, 122050

                                      The product i received (Ultimate phone holder) is of inferior quality. Its built is very poor. Its not worth to be used. Its a waste of money. I want to return the product and receive my payment back as soon as possible. If i don't get my money refunded soon i'll take the matter with the consumer court.
                                      Order id : wtbjvwwhxt
                                      Contact info : vinod. [protected]@gmail.com
                                      Phn no. [protected]
                                      Smashing Commerce customer support has been notified about the posted complaint.
                                      Jun 26, 2019
                                      Updated by vinods2211
                                      please return the money as immediately and return the product.
                                      Bad product product is very old like used product and same is not fit in car properly
                                      Further we are trying to get contact no of smashing same is also not available
                                      I think company sent used product also I seen many complaint of this product
                                      The product I have received is quite different than what I had ordered and it is damaged too.So therefore I request you to kindly send someone to collect your itom and refund my money RS 499/-asap.
                                      Order Id 6KQRA2WWPA

                                      Thanking you
                                      Mohd Zubair Khan
                                      B-1006, Orchid, Jangid Enclave, Kanakia Road, Mira Road ( E), Thane-401107.

                                      [protected]
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                                        Pranav Dholye
                                        from Delhi, Delhi
                                        Jun 25, 2019
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                                        Address: Dhankwadi Balaji nagar, Pune, Maharashtra, 411043

                                        I have ordered this product but I recieved it differently. And its so cheap level product. Your customer care number is also always engaged I tried to call several times but non of your agent picked up the call. Its look like as fraudulent to me. So I will wait till next 24hrs from now. And if there is no response from your company then I'm filing a case in consumer forum.
                                        Here r my order details
                                        Order id: T5RDRCNBJ7
                                        Pranav
                                        Smashing Commerce customer support has been notified about the posted complaint.
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