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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
Complaints 767
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Smashing Commerce reviews & complaints page 3

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A
anand sharma01
from Delhi, Delhi
Aug 7, 2019
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Address: 7/254 malviya nagar near digamber jain mandir, Jaipur, Rajasthan, 302017

Gud mrng sir/madam,

My order i. D. Hn2jhd3nmk... I had placed an order of a car's mobile holder from facebood advertisement... The good is not at all same which was diplayed in the advertisment... I have exactly the same one at home... Pls kindly let me the know the process of return and refund...
I have purchased many styffs from many online markets but i have never been so dissapointed... Pls kidly take a quuck action on my complaint or else i have to take the help of the consumer court

Thank you
Yours faithfully customer
Ananad sharma
+1 photos
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    J
    Jasper Richardson
    from Madurai, Tamil Nadu
    Jul 20, 2019
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    Address: Survey Number 34, Mandur Bidarahalli, Hobli Bangalore East Taluk,, Bangalore, Karnataka, 625002

    I purchased a product from this company smashing commerce a mobile phone holder, it was on cod and obviously i have to pay the courier guy.

    Completely cheated.

    Please help me to get my money back.

    Fraudulent company - smashing commerce pvt ltd.

    www.bestphonemount.shop

    The actual landing page from the instagram ad was different and completely misleading.

    Registered in the following address - survey number 34, mandur bidarahalli, hobli bangalore east taluk, bengaluru (Bangalore) rural, karnataka, bangalore - 560049.

    They cheated me by sending a fraudulent product which doesn't match the product quality that was actually advertised.
    +1 photos
    Smashing Commerce customer support has been notified about the posted complaint.
    Ultimate car holder for by quality is not good, not satisfied,

    So please return for my payment

    Regards
    National trading company panchavati Nasik : 3

    Sagar Metkar [protected]
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      V
      vgopagari63
      from Hyderabad, Telangana
      Jul 18, 2019
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      Address: Fl.No.E-904,Fresh living apartments, Image hospital lane,Madhapur, Hyderabad, Andhra Pradesh, 500081

      My order id:n7azhmv66r, (Tax invoice no also same) dt:july 6, 2019
      I recd very cheap quality mobile car holder, i recd different model too, its not at all gud quality, looks very cheap, iam not satisfied with d product. So pl. Take back d product & return my amount back rs.499.00 at d earliest.
      It's my 2nd time complaint giving to u so far not picked up d product.
      Smashing Commerce customer support has been notified about the posted complaint.
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        N
        Nishant Lamba
        from Delhi, Delhi
        Jul 16, 2019
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        Address: Mustil no. 4,2 kila no. 221/4, behind hotel park inn, bilaspur chowk, village- bhoda kalan, teh. Patoudi, gurgram-122413, New Delhi, Delhi, 110067

        I had ordered phone holder for car. The quality is very poor and the product is even different from what was displayed while ordering. Please arrange the return of the product and refund my money. Very disappointed with the product and quality. There are lot of scratches on the holder and looks like a used one. This company is only cheating its customers by sending defective and used products. Please refund my money as soon as possible.
        +2 photos
        Smashing Commerce customer support has been notified about the posted complaint.
        I purchase of best phone mount Rs 499 but its totally defffrent and also damage item, and its order no is KM3GDQ5Q7T on dated[protected] i want to refund please.

        best phone mount holder - Comment #3501266 - Image #0
        Brahmbhatt Prakash's reply, Jul 31, 2019
        address is B1-23, 24, 25, 26, 27, Print world bulding Road vehele, Bhiwandi, Thane Maharashtra Mumbai-421302
        contact no 1726136100 GST no 27ABACS2659F1ZB
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          S
          Suhas M Bharadwaj
          from Bengaluru, Karnataka
          Jul 15, 2019
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          Address: 560026

          I watched a video from smashing commerece on facebook. It has been observed that a mobile holder withthe help the product I can hang my mobile to holder. I brought that to help in driving but as I see if somthing is not working means useless. It was shown that some different products were found at the time of getting some different product orders. Vide invoice no.WWXJ6JJA5T DATED 9TH JULY 2019.
          BUT THE invoice is not proper. As attached invoice.
          I Request for refund of I will appeal in consumer court on them
          +1 photos
          Smashing Commerce customer support has been notified about the posted complaint.
          I will purchase a phonecod on 4/7/2019 and it was delivered 9/7/2019 and i also pay the bill.but that product damage so i would like to change the product..please give me chage phonecod
          Supplied product is very bad .I brought in rs 500/-
          I want to return it immediately as and when I recieved it product does not have grip to hold the wei6off mobile.
          This product is not same to picture
          Please give a same product to picture
          Please my mobile phone car holder damage pies very poor quality not Require pls Refund my money tks from ManjunathanPillai. From Cochin.
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            R
            Raghuvir Datt Datt
            from Noida, Uttar Pradesh
            Jul 11, 2019
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            Address: 2514. Radha Swami Satsang Ashram, Bhiwani, Haryana, 127027
            Website: Add. Vill Bhora Kalan. Distt. Gurugram.

            After seeing an ad i applied for a mobile stand.in ad it was showing that it is an adjustable one. It was disclosed that this item wiil be adjusted as per requirement. But on delivery it was found that just an ordinary stand was packed. Why a wrong item was delivered? An accurate item may please be exchanged. On the other hand when coy was contacted on the given phone no, it was found wrong.
            Smashing Commerce customer support has been notified about the posted complaint.
            The product provided is not the same as the one shown on the add and the quality is too poor and can't risk my phone with it.

            I am not able to get in touch with the seller, how do I process the refund.
            Your product is very bad and you have send me a different product than which i daw in your order images..
            Now tell me were should i send back the product..
            How are you going to pay me back.
            I'm
            Niyaz Bhai
            [protected]
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              R
              raviyashme
              from Mumbai, Maharashtra
              Jul 10, 2019
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              Address: Flat no 20 block F, CRPF CAMP JHARODA KALAN, New Delhi, Delhi, 110072

              Good morning sir, i am purchased best phone mount guard at rs. 499/- only. Your product received on 08/07/17 when i open your packet found that the product is not same which is order by me, sothat please collect your product my given address which is registered with your comoany, my registered mobile is [protected] and return my money. I shall be thankful to you sir
              Smashing Commerce customer support has been notified about the posted complaint.
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                A
                ADITYA PANWAR
                from Chennai, Tamil Nadu
                Jul 9, 2019
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                Address: msw, Meerut, Uttar Pradesh, 250401

                Sir i received damaged order the product which u deliver me is not proper working it is damaged product. I bought a mobile holder for rs.499 from smashing commerce web site. The product i received is totally different from the product which i ordered also used with cheapest plastic.
                Please refund my money back to me
                Fraud company

                Regards
                Aditya
                [protected]
                Smashing Commerce customer support has been notified about the posted complaint.
                Jul 11, 2019
                Updated by ADITYA PANWAR
                Sir i dont receive any reply from your company side please refund my amount of rs499 i received damaged order the product which u deliver me is not proper working it is damaged product.
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                  S
                  Sunil Medhekar
                  from Mumbai, Maharashtra
                  Jul 9, 2019
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                  Address: Print World bldg. Vehele Road Bhiwandi, Bhiwandi, Thane 421302#⅞, Thane, Maharashtra

                  Hi i am sunil medhekar. I had ordered an mobile phone holder online. The product i ordered is different from the product i ordered and also defective. I tried to call as well as mailed them but i got no reply. I think the company is fraud and some action is to be taken. The cost of product is 499.00 which is not high but the company is cheater. Take some action and give justice to the consumers.
                  Smashing Commerce customer support has been notified about the posted complaint.
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                    S
                    Sumesh Singh Baghel
                    Jul 9, 2019
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                    Address: E3-907 BHARAT CITY PHASE 1 Indraprastha Yojna Loni Road Ghaziabad Uttar Pradesh, Ghaziabad, Uttar Pradesh, 201003

                    Smashing commerce pvt. Ltd. — cheater company

                    Smashing commerce pvt. Ltd, khasra no.-626, behrampur rd, sector-71, near cd school, gurugram-122001, contact no.-[protected], gst no.-06abacs2659f1zf, sector-17, haryana, india

                    I bought a mobile holder for rs.499 from smashing commerce web site. The product i received is totally different from the product which i ordered also used with cheapest plastic. There is no return/replace portal or customer care service available. The product is returnable with in 30 days of purchasing the product. Since there is no portal for return request and no customer car number found. When i went through the customer care site, there were lot of complaints for fake mobile holder and fraud.
                    Company address is showing:

                    Smashing commerce pvt. Ltd, khasra no.-626, behrampur rd, sector-71, near cd school, gurugram-122001, contact no.-[protected]{ unreasonable}, gst no.-06abacs2659f1zf

                    Please help me getting back my money :
                    Regards,
                    Somesh singh
                    [protected]
                    [protected]@gmail.com
                    +2 photos
                    Smashing Commerce customer support has been notified about the posted complaint.
                    F you do not send material as shown in the advertisement, I will file a complaint in consumer court based on the bill you have given with GST No 27ABACS2659FA1B BILL NO - XRCHZV27JQ Send Mob. Holder As per Send ed Photo

                    cheapest plastic product #fake # looted - Comment #3483358 - Image #0
                    cheapest plastic product #fake # looted - Comment #3483358 - Image #1
                    I ordered for Brand Portronics Model Number
                    POR-116 Clamp M Car Mobile Holder (Black) but Received another brand and model. please refund.
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                      P
                      Paramjit Singh Mand
                      from Mumbai, Maharashtra
                      Jul 8, 2019
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                      I had purchased a phone mount online but as shown it was not the same product. It is of inferior quality and it is not worth. There is no extension rod as shown in picture. It's all waste. Now i want to return it and want my money back. Order id dzqdkaqkmm. I feel that people selling the product are cheating and making fool of customers. How do i get my money back???
                      Smashing Commerce customer support has been notified about the posted complaint.
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                        P
                        Paras Chandna
                        from Banposh, Odisha
                        Jul 7, 2019
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                        Address: Jaipur, Rajasthan, 302020

                        Smashing Commerce Pvt. Ltd., Fraud company selling fake products nothing else. Videos associated with this product were purely bait and we fell for it. It's not only companies like this which should be blamed. Insta, Facebook where they sell their adds should be equally blamed. If you allow someone to advertise on your channel, it's your duty to at least check authenticity of company. Disappointed.
                        Smashing Commerce customer support has been notified about the posted complaint.
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                          K
                          karamveervatta
                          from Thanesar, Haryana
                          Jul 6, 2019
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                          Address: SMASHING COMMERCE PVT LTD, BEHIND HOTEL PARK INN, BILASPUR CHOWK, VILLAGE BHODA KALAN, GURUGRAM, Gurgaon, Haryana

                          Hello, i karamveer vatta from talwandi bhai, distt ferozepur ordered this product ultimate phone holder with order number bsphqh3agf and received it few days ago, but when i opened that box. It was not according to the pics shown at time of checkout. Now i want to replace it or return it but dont know its returning policy and even company is not picking up my phone. I request you to return my order and give me my refund. My mobile number is [protected].
                          Smashing Commerce customer support has been notified about the posted complaint.
                          The order I had placed is totally different from what I had received. So kindly replace my order or refund my money.
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                            T
                            Tauzy
                            from Bengaluru, Karnataka
                            Jul 5, 2019
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                            Address: 560017

                            Received a cheap and completely different product (Car mobile phone holder) from what was advertised in instagram and hence wanted to return and refund even the email id is fake n giving no proper response. Fake company with phone number and email id. Please size and cancel the company registration with get no: 29abacs2659f1z7. Also the contact details given are not valid. Kindly take necessary action against this fraud company.
                            Regards,
                            Tauseef
                            Smashing Commerce customer support has been notified about the posted complaint.
                            Not Work
                            The product ultimate phone holder was not delivered they shown in the video.
                            It is worst to see and use.

                            So, I want to return this item and I have to get my money back. If you didn't respond as soon as possible, I do my level best by consumer court etc

                            Order Id. 2DRP5B36KM

                            RAMMURTHY PERUMANDLA
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                              S
                              srinath4488
                              from Bengaluru, Karnataka
                              Jul 2, 2019
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                              Address: SURVEY NO. 34, MANDUR BIDARAHALLI, HOBLI BANGALORE EAST TALUK, BENGALURU (BANGALORE) RURAL, KARNATAKA, BANGALORE- 560049, Bangalore, Karnataka, 560043

                              As seen in instagram this product which i have received is fake and not worth for money, when called the xpressbees about the return policy they said we cant take return and you have to call the smashing commerce pvt ltd directly for any returns and talk them, when trying to call or get their details no details found to contact them (smashing commerce pvt ltd).

                              With reference below.

                              Order id no: gfkrdk3tx7
                              tax inv no : gfkrdk3tx7, dtd: 30/06/2019 time: 02:35 pm

                              address:

                              smashing commerce pvt ltd
                              survey no. 34, mandur bidarahalli, hobli bangalore east taluk, bengaluru (bangalore) rural, karnataka, bangalore- 560049, contact no: [protected], gst no: 29abacs2659f1z7
                              +6 photos
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                                G
                                Girish Bajaj
                                from Gurgaon, Haryana
                                Jul 1, 2019
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                                I had purchased a phone mount online but as shown it was not the same product. It is of inferior quality and it is not worth. There is no extension rod as shown in picture. It's all waste. Now i want to return it and want my money back. Order number id pbwvsm5f2d. I feel that people selling the product are cheating and making fool of customers. How do i get my money back???
                                Smashing Commerce customer support has been notified about the posted complaint.
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                                  M
                                  Maxmallik
                                  from Kolkata, West Bengal
                                  Jun 26, 2019
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                                  Address: Smashing Commerce Pvt Ltd, Khasra No. 626, Behrampur Road, Sector 71, Near CD School, Gurgaon 122001. Contact No. GST NO 06ABACS2659F1ZF, Gurgaon, Haryana, 122001

                                  Placed the Order after watching video of product on Facebook. My Order No. is, Q365ANGF5D supplied by Smashing Commerce Pvt Ltd, Khasra No. 626, Behrampur Road, Sector 71, Near CD School, Gurgaon 122001. Contact No. GST NO 06ABACS2659F1ZF

                                  Product delivered is totally different than one shown in video, link of which is shown below.
                                  https://bestphonemount.in/product/ultimate-phone-holder-cod-7u-inr?utm_source=%5...

                                  The Contact number is wrong and does not exist. Secondly, product delivered is totally different than one shown in video. Thirdly, as name suggests, it should hold Mobile phone, but if does not hold phone, nor does it stay attached to the base where it is fixed in car.
                                  Smashing Commerce customer support has been notified about the posted complaint.
                                  Please take the product back and return my money, it is not good and I totally disappointed. Order I'd: PCJZNBP5ZQ. it is not looking like in online, please take this as serious and close ASAP.

                                  Regards,
                                  Kamal,
                                  [protected].
                                  Yesterday i received the phone holder .When i opened parcel the product was brokened.
                                  So where to return the product.
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                                    V
                                    vinods2211
                                    from Delhi, Delhi
                                    Jun 26, 2019
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                                    Address: Flat no 203, Astha Apartment, Plot no GH-50, Sector -01, 122050

                                    The product i received (Ultimate phone holder) is of inferior quality. Its built is very poor. Its not worth to be used. Its a waste of money. I want to return the product and receive my payment back as soon as possible. If i don't get my money refunded soon i'll take the matter with the consumer court.
                                    Order id : wtbjvwwhxt
                                    Contact info : vinod. [protected]@gmail.com
                                    Phn no. [protected]
                                    +2 photos
                                    Smashing Commerce customer support has been notified about the posted complaint.
                                    Jun 26, 2019
                                    Updated by vinods2211
                                    please return the money as immediately and return the product.
                                    Bad product product is very old like used product and same is not fit in car properly
                                    Further we are trying to get contact no of smashing same is also not available
                                    I think company sent used product also I seen many complaint of this product
                                    The product I have received is quite different than what I had ordered and it is damaged too.So therefore I request you to kindly send someone to collect your itom and refund my money RS 499/-asap.
                                    Order Id 6KQRA2WWPA

                                    Thanking you
                                    Mohd Zubair Khan
                                    B-1006, Orchid, Jangid Enclave, Kanakia Road, Mira Road ( E), Thane-401107.

                                    [protected]
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                                      P
                                      Pranav Dholye
                                      from Delhi, Delhi
                                      Jun 25, 2019
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                                      Address: Dhankwadi Balaji nagar, Pune, Maharashtra, 411043

                                      I have ordered this product but I recieved it differently. And its so cheap level product. Your customer care number is also always engaged I tried to call several times but non of your agent picked up the call. Its look like as fraudulent to me. So I will wait till next 24hrs from now. And if there is no response from your company then I'm filing a case in consumer forum.
                                      Here r my order details
                                      Order id: T5RDRCNBJ7
                                      Pranav
                                      Smashing Commerce customer support has been notified about the posted complaint.
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                                        D
                                        Daniel Devanesan Stephen
                                        from Mumbai, Maharashtra
                                        Jun 24, 2019
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                                        Address: sneha illam , 32-b rathina swamy street, bt nagar , kolapakkam, 600122

                                        Our cod[protected]daniel devanesan.

                                        We try to contact your 24 hours support [protected] contact number no one pickups the calls waste of hours - purchase a defective quality product.

                                        I have received the mobile amounting holder, it's surprised to see fitting does have 270 deg rotation, 130-170 mm extending arm for closer view,

                                        This duplicate product being supplied different from show picture and video while taking order.

                                        On repeated call centre no body picks up the phone, and repeated mail no response, confirm what to do,

                                        Replace the original or return the money back to me
                                        Smashing Commerce customer support has been notified about the posted complaint.
                                        Jun 24, 2019
                                        Updated by Daniel Devanesan Stephen
                                        This duplicate product being supplied different from show picture and video while taking order.

                                        On repeated call centre no body picks up the phone, and repeated mail no response, confirm what to do,
                                        Kindly refund my money.
                                        Product is of worst and duplicate quality.
                                        I ordered phone holder from smashing commerce pvt ltd khasra no. 626 behrampur rd sector -71 near cd school Gurgaon. but i get total damage product I call to contact number its show off . i don't have any contact no. to connect company . i think its fake company. pls refund my money i ordered cash on delivery for 500.rs .
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