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Smashing Commerce Complaints & Reviews

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Updated: Aug 3, 2021
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Smashing Commerce reviews & complaints page 35

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A
Aditya Kr. Rai
from Bengaluru, Karnataka
Jul 7, 2018
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Address: Dhanbad, Jharkhand, 828127
Website: smashingcommerce.com

Hi,
I have ordered (Order #126393) on 3rd july 2018, pest repellent - ultrasonic machine but due to product bad reviews i canceled my order in next 10 minutes, but they are not canceling nor picking up the call. Please insist them not to deliver the product to my address and cancel the order.

The customer service manager is not picking up the call nor responding the call. It is very annoying.

Moreover, the product review was very bad and particularly heard that it is very noisy too.

Please ask them to cancel
Regards,
Aditya Rai
[protected]
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    P
    Partha01
    from Margherita, Arunachal Pradesh
    Jul 7, 2018
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    Address: Tinsukia, Assam, 786125

    I am not satisfied "Ultra-Sonic mosquito, Rats and pest repellent" product, order no. 109830, received on 05/7/18. Only led lights showing and sound hearing, but proudct quality is very poor. So I want to return this product. But I am unable to return this product. I contact with "Delivery" Courrier at Tinsukia location for help me but they didn't help regarding the return matter. Kindly help me.
    +2 photos
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      S
      Skh Sartaj
      from Srinagar, Jammu and Kashmir
      Jul 7, 2018
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      Address: 192232

      My order no 32Z5RGX7RG is recived 27June and use this product but product is not working for pest only ultrasound was very irritated I m not satisfied on this product .Becouse my home furniture so many bedbugs and ants but use this product continues 2 Days but product are not working only sound . Pls return your product and back my money pls do some my problem.

      Regards
      Sartaj sheikh
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        S
        Sonu Shisodia
        from Mumbai, Maharashtra
        Jul 7, 2018
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        Address: New Delhi, Delhi, 110062
        Website: Smashing Commerce

        My order no 120568 is recived 4 July and use this product but product are not working for pest repellent only ultrasound was very irritated I m not satisfied on this product .Becouse my home furniture so many bedbugs and ants but use this product continues 2 Days but product are not working only sound . Pls return your product and back my money pls do some my problem.

        Regards

        Sonu Shisodia
        [protected]
        my order is not working properly and packaging is not good is fake product and extra cost
        my order is not working properly and packaging is not good is fake product and extra cost
        Smashing Commerce — Bad product, kindly return

        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount .And also please don't advertise this product to use pest repellent ...

        Regards,
        Abdul Jaleel Mohammad
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount

        return my product - Comment #3159746 - Image #0
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount

        return my product - Comment #3159748 - Image #0
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount
        Smashing Commerce — Bad product, kindly return

        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount .And also please don't advertise this product to use pest repellent ...

        Regards,
        Harish bhardwaj
        I want to return the product but no information about return it.
        So guide me for it
        Mujhe mera rupiya return karo madar chod chutiya banata hai dikhata kuchh hai or bhejta kuchh hai jaldi wapas karo mera paisa is number par baat karo [protected]

        return my product - Comment #3181298 - Image #0
        Nhi to main is kampani par FIR karunga
        Please return my money my contact number [protected]
        Today I got ur product it's totally fake I shall be do police complaint if my money not return
        I also want to return please share what is the process of return.

        Please return my money 🙏
        Ashok Jadhav
        Please return my money my contact number [protected]
        Today I got ur product it's totally fake I shall be do police complaint if my money not return

        return my product - Comment #3183367 - Image #0
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount .And also please don't advertise this product to use pest repellent ...
        The image shown was entirely different from the product I received.
        my order NO[protected] is not working properly and packaging is not good is fake product and extra cost
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount

        return my product - Comment #3188446 - Image #0
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount
        Mera product different product aa gya h Chang kare or ye work bhi nhi kr Raha h plg change my product ya refund my money.
        Order id gwj2gc7jvc

        return my product - Comment #3192108 - Image #0
        return my product - Comment #3192108 - Image #1
        my order is not working properly and packaging is not good is fake product and extra cost
        Reply
        [protected]
        Contact me

        return my product - Comment #3192111 - Image #0
        return my product - Comment #3192111 - Image #1
        I am not interested to your products that was not good.
        Plz return my product
        They have very fast noise
        Not working
        Hi,
        This is JOSEPH from rajapalayam, tamilnadu. I bought pest reject product from smashing commerce.com order no.554204, but I got very worst local product for rupees ₹480. I loose my money by you. Please get return this product and refund my money. Otherwise I'll go to consumer court. Thank you.

        return my product - Comment #3195232 - Image #0
        Hi,

        It is a fake product and quality is very poor. It gives a horrible sound. You are cheating us anything link. I would like to return my product. I am unable to reach you with the provided contact information. Please provide me the option how to return the product. Really hate this. It is the not the exact product which was ordered. Order ID : WB5FKZDHAW

        Please take the product back and return my Rs. 380 back.
        Not good product.retaran my rupees 380 /-

        return my product - Comment #3235859 - Image #0
        Return my rupees.not good product

        return my product - Comment #3235861 - Image #0
        Hi
        मेरा पार्सल ही टूट हुआ निकला है
        और जो ऑर्डर की वीडियो देखी
        वो नही है
        रिप्लेस दी प्रोडक्ट
        और जो वीडियो देखी है वो ही चाहिए

        return my product - Comment #3237251 - Image #0
        return my product - Comment #3237251 - Image #1
        Smashing Commerce — Bad product, kindly return

        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount .And also please don't advertise this product to use pest repellent ... My Order number 2NSVRV3N2...very bad product fraud comapy making fool the pepols ...

        Regards,
        Vijender Singh Chouhan

        return my product - Comment #3258754 - Image #0
        This product is [censored] pleace return my mony.
        hello sir
        i am not satisfied in this product, pls return it or call me [protected]
        Very bad want to return it
        I want to return this product...it's not useful
        Muje Damage material Mila plg change my product ya refund my money.
        Pest repellent product- Home Protectiion

        PRASHANT P ANEY
        170, ASHA, BELDAR NAGAR, NARASALA ROAD,
        DHIGORI
        NAGPUR- MAHARASHTRA
        MOB NO. [protected].
        Pest repellent product not working it just make a noise which is irritated us not to insects and others animals.
        This product either may be not made in good quality or it is fake product whatever it is possible return this product and give back my amount .And also please don't advertise this product to use pest repellent ...

        Rajesh Tuli
        Hello this product is not working properly please return my money please contact me on [protected]
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          A
          Apareshsdp
          from Madanpur, West Bengal
          Jul 6, 2018
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          Going through Facebook I ordered a pest repellent on 04.07.2018. Thereafter I went through reviews which appears to me something fissy. I received an SMS from Ankita Nandi stated to be Customer Success Manager from Smashing Commerce. Also gave one phone number [protected] and I tried to contact several times. It rang but not responded. Immediately I cancelled the order over several emails but they in stead of cancelling insisted for product through emsil and I also gave feedback as very bad and requested for cancellation. They also instead shipped the product vide https://track.aftership.com/xpressbees/[protected]. I contacted shipping agency they today only told to contact Geek Retail Pvt Ltd who could not be contacted. While cancelling the order I reiterated that I shall not be liable to receive any courier or make any payment thereof. Confirmation of cancellation not yet received.
          Jul 11, 2018
          Updated by Apareshsdp
          Courier came with the product. I was not at home but as advised my wife did not receive it as the order was cancel me. Please take some strong action as all these cheating people.
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            S
            sakii0505
            from Kolkata, West Bengal
            Jul 6, 2018
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            Address: Kolkata, West Bengal, 700023

            I have ordered pest repellent - ultrasonic machine on 6th july but due to product bad reviews i cancelled my order in same day by mail, but they are not picking up the call. Please insist them not to deliver the product to my address and cancel the order.

            The customer service manager is not picking up the call nor responding the call. It is very annoying.

            Moreover, the product review was very bad and particularly heard that it is very noisy too.


            Regards,
            Saikat Mallick
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              S
              Swarajit Kumar Sil
              from Kolkata, West Bengal
              Jul 6, 2018
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              Dear Madam
              I wish to cancel my order no. #PMXPZJTZVS dt. 04.07.2018. Please don't send me your product on my door step due to I shall deny to access it & also returned back immediately. From the customer review, I believe its not a genuine company & I have seen that you send fake product for Rs.480/-. I fully disagree to received it, if you delivered in my address & also disagree to pay any cash against your delivery.

              So earnestly request you to please don't send it in my door step.
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                V
                vijay_verma_etah
                from Noida, Uttar Pradesh
                Jul 6, 2018
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                Address: 207001
                Website: Smashingcommerce.com

                I am not satisfied your product whose sent me by home deleivery becase its diffrent product from my order, I am very disappointed with the product.
                First of all, it is not as nice as shown in their web site. Also, it makes a very shrill noise that we can hear, and it is very irritating! It is not ultrasonic as you advertised. Finally, there was no surprise gift which was supposed to be shipped with the product!
                I am afraid this company cheated me! I want them to take it back at their cost and give me a full refund. This company is a fraud company.
                मैंने पेस्ट रिजेक्ट के लिए आर्डर किया था, जिसके बाद दिनाक 05/07/2018 को मुझे डिलीवरी मिली लेकिन पैकेट खोलने पर डिब्बे में 84 रुपये वाला प्रोडक्ट पेस्ट रिप्लैंट नाम का निकला जो की मेरे साथ धोखा है.
                so, i want to return your PEST REPLLENT named prodduct and give my money 480/-
                otherwise i am apeal in consumer forum and Civil Court.
                Jul 06, 2018
                Updated by vijay_verma_etah
                I am not satisfied your product whose sent me by home deleivery becase its diffrent product from my order
                मैंने पेस्ट रिजेक्ट के लिए आर्डर किया था, जिसके बाद दिनाक 05/07/2018 को मुझे डिलीवरी मिली लेकिन पैकेट खोलने पर डिब्बे में 84 रुपये वाला प्रोडक्ट पेस्ट रिप्लैंट नाम का निकला जो की मेरे साथ धोखा है.
                so, i want to return your PEST REPLLENT named prodduct and give my money 480/-
                otherwise i am apeal in consumer forum and Civil Court.
                The product is faulty..
                It worked for 5 minutes and then it stopped
                the packing was not even worth ... No instructions ...
                the pest repellent product...
                now trying to call them the cell nt reachable
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                  R
                  RishiJha123
                  from New Delhi, Delhi
                  Jul 6, 2018
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                  Website: smashingcommerce.com

                  I ordered this product on 1 July 2018, and the very next morning I received a message on my phone that it is out for delivery. Now it is 6th July 2018 and I still haven't received my product (which of course after reading all these comments I will not accept now)

                  My Customer Success Executive was Ankita Jha, which now I think is a fake name because after reading all these comments here I realized that she is Ankita Kaur if you are Sikh, Ankita Basu if you are Bengali, or may be Angella Martin if you are Christian.

                  As I haven't used this product so cannot give my reviews on that but after reading all these comments, I don't want to try it anymore.
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                    I
                    Ict Ludhiana
                    from Basi, Punjab
                    Jul 6, 2018
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                    Address: Ludhiana, Punjab, 141001

                    Hi,
                    I just received order of pest repellent today .The product quality is very bad. It is not as shown in the promotional video. I m trying to contact them but, non of them are responding. A female named ankita, med messaged me saying she is ankita raina with same surname, and told she will provide free gift also. But there was no such free gift. Gave her personal number. Now she's not responding.
                    Now i realised its fake.. I want to return it.. And i want my money back. If anyone know how to get it back. Plzzz reply.
                    Same problem

                    send me fake product - Comment #3149609 - Image #0
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                      S
                      Shailee Hajiyani
                      from Hyderabad, Telangana
                      Jul 6, 2018
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                      Address: 500034

                      This product is fake, its not usable for things which you guys shown us in ad.

                      Please request you guys return it. and also request you to refund amount of Rs. 480 which i gave in cash.
                      And also if you guys want me to return this product on your address :
                      geek retail pvt ltd. Survey No. 34, Mandur village, post bidarahalli hobli, east taluk, bangalore 560049. Contact [protected] given number on this invoice

                      Date of Incident : july 3 2018
                      order number: 126222
                      Tax Inovice Number : HHVAV7C6RW
                      +1 photos
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                        S
                        Saten Kumar
                        from Addanki, Andhra Pradesh
                        Jul 6, 2018
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                        Address: Dehradun, Uttarakhand, 249201
                        Website: Smashing Commerce.com

                        Hi,
                        I am satender kumar, ordered (Order awb:[protected] pest repellent from smashing commerce site, worth of rupees 480/-. The image in site shown is different and received is different which looks like worth of rupees 50/- and very cheap quality. I m not happy this product and sent mail.this email.id [protected]@smashingcommerce.com but no any response. Not even able to find return option and no clear return policy. People are not responding properly...
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                          G
                          Gaganraj
                          from Srinagar, Jammu and Kashmir
                          Jul 6, 2018
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                          Address: Sant Ravidas Nagar, Uttar Pradesh, 221303

                          The pest repellent device does not work and I pay 480 rupees for it so note I want return my money tell me the process of return your product and send money to my paytm account or bank account or phone pe account .
                          So I request to you tell me the process of return your product and get back my money that's it.

                          Thanks and regards:-
                          Rajat pratap singh
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                            H
                            hema chand
                            from Delhi, Delhi
                            Jul 6, 2018
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                            Address: 110092
                            Website: [email protected]

                            Hi,
                            I have ordered AWB[protected] on 3 july 2018, pest repellent - ultrasonic machine.This product is fake.. Does not work. I got it 5 July 2018.Is there any ways to get refund? I have paid 480 for it . They are cheating customers.The customer service manager is not picking up the call nor responding the call. It is very annoying.
                            Please ask them to return my money
                            Regards
                            Hema chand
                            Fake product... Return & Refund my amount

                            Order ID... SPTHT6BBGA
                            Way bill...[protected]

                            Yogesh Harkawat
                            [protected]
                            Bohra Ganesh ji
                            Udaipur
                            313001

                            product is not working - Comment #3149066 - Image #0
                            product is not working - Comment #3149066 - Image #1
                            I demand only one pest repellent but you send double. Your product is very noisy. I want to return on of the product
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                              C
                              Chaitanya Sharad Tatuskar
                              from Bengaluru, Karnataka
                              Jul 5, 2018
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                              Address: Pune, Maharashtra, 411014

                              HI,
                              I have received a product 'Pest repellent' from 'Smashing Commerce' through facebook advertisement. It is a useless product with lot of noise. I just want to return it but couldn't because of no response from their team. Even I am trying to contact them via call but no one responding. Many times I drop mail to them but they just answering the mail with use it for 60 days.
                              I don't want to use it for single day.
                              They charged me 480 rupees.It costed around 30 rs. for the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls. Got a message from some Harijit and Rakesh as [protected], also stated there is a free gift with the product which was again misleading incorrect information.

                              Regards,
                              ChaitanyA
                              fake product i also suffer this situation
                              This is fake product don't purchase
                              I have ordered for pest repellent. It is not the product I have ordered. They hav sent another pest repellent with very low quality. I have to return the product. I need the money back. Reply the procedure for it..
                              Same issue with me too fake product with a lot of noise, no response from them feeling robbed
                              All have same problem with this product. I want to return but their is no option for this. Fake product. Dikhaya kuch or diya kuch.. 😡
                              Same here. Don't buy it .
                              Let's all sue them
                              Jatin Munjal's reply, Aug 1, 2018
                              Give me your number.
                              We both will sue him
                              Buddh Martand Singh's reply, Aug 14, 2018
                              Sure . Ghatiya product diya hai jo kaam hi nhi krta
                              Fake product fake company..I ll go to consumer court ..they gave pest repellent worth Rs 480rs ..whose actual cost may be 20-30rs I want to return but no way to return..the phone no they gave on the box is not valid number
                              Surabhi Saha Midya's reply, Jul 27, 2018
                              Yes same
                              Jasvir Kaur swar's reply, Aug 22, 2018
                              Same i got fake product today
                              Sunnyy@86's reply, Aug 27, 2018
                              Yes same with me.These people are cheaters I guess, and I don't think so anybody must have got their money back. Someone have to take some serious actions against them.
                              प्रोडक्ट से मच्छर मक्खी छिपकली चूहे कुछ भी नही भाग रहे है 40 दिन से ज्यादा हो गए लगाए हुए फेक प्रोडक्ट है मुझे मेरे पैसे रिटर्न करदो। मुझे अंकिता सोनी मेम ने केन्फेरमेसन कॉल पे बताया था 60 दिन की ग्यारंटी है प्रोडक्ट की 4 हफ्ते में नही काम करता है तो आपका पैसा रिटर्न कर दिया जाएगा और अब उनसे कॉल पे बात भी नही हो पा रही है मुझे पैसे वापस करदो में प्रोडक्ट वापस भेज रहा हु कोई जवाब देना नही तो में वोइस रीकॉर्डिंग लेके cusumer cort जाऊंगा।
                              I am also faced same issue with these stupids. They like to eat our ###. It is in Bangalore, any people who are living in Bangalore should go there and give a complaint against to this company.
                              HI,
                              I have received a fake product Ultra-Sonic Mosquito, Rat,
                              And Pest Repellent
                              I need the refund amount against pest repellent product. But they r not giving any reply
                              I have become a victim of this fraud too. Is there a way to punish this fraud company selling fake product. FB should ban it..as most o[censored]s learnt about the product from facebook ad only.
                              They asked me to send pics of the product, invoice and packing when I asked for a refund of 480 INR.
                              I am going to fight it out, they cannot cheat citizens this way.
                              Let all the victims of this fake product come together and take action against SmashingCommerce
                              Jatin Munjal's reply, Aug 1, 2018
                              Contact me .
                              I have suffered from same problem.
                              8920035747
                              Aashutosh Tyagi's reply, Aug 21, 2018
                              I am willing to fight. [email protected]. Count me in.
                              HI,
                              I have received a product 'Pest repellent' from 'Smashing Commerce' through facebook advertisement. It is a useless product with lot of noise. I just want to return it but couldn't because of no response from their team. Even I am trying to contact them via call but no one responding. Many times I drop mail to them but they just answering the mail with use it for 60 days.
                              I don't want to use it for single day.
                              They charged me 480 rupees.It costed around 30 rs. for the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls. Got a message from some Harijit and Rakesh as [protected], also stated there is a free gift with the product which was again misleading incorrect information.
                              Surabhi
                              I have ordered the product too. I got a confirmation msg from some "Ankita Ali" and the msg itself seemed fake. Also, in next five minutes i got another msg that my order has been shipped. I googled and found these complaints against the company. I have mailed them to cancel the order but they are not cancelling, instead replying with their products qualities.
                              100% its a fake company with fake products.
                              A Ali
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                              Customer satisfaction rating: 3%
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                              COMPLAINTS


                              Smashing Commerce Customer Care
                              Smashing Commerce
                              Website: smashingcommerce.com
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                              Bad Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
                              Smashing Commerce Complaints & Reviews
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                              Smashing Commerce — oder canceledorder # 409519
                              nim5841 on Aug 2, 2018
                              Hi,
                              I have ordered (Order # 409519) on 02th August 2018, pest repellent - ultrasonic machine but due to product bad reviews i canceled my order in next 10 minutes, but they are not canceling nor picking up the call. Please insist them not to deliver the product to my address and cancel the order.

                              The customer service manager is not picking up the call nor responding the call. It is very annoying.

                              Moreover, the product review was very bad and particularly heard that it is very noisy too.

                              Please ask them to cancel
                              Regards
                              Nimesh patel...
                              Complaint comments Read comments Complaint category Electronics & Appliances
                              Smashing Commerce — smashing commerce fake products fake company
                              Shubham Chadha on Aug 2, 2018
                              FAKE PRODUCTS
                              FAKE COMPANY
                              I have ordered (Order #306484) on 21st July 2018 Ultra sonic pest repellent machine yesterday. It is not working at all . The product is different from the image shown by company. It looks like very cheap thing cost of Rs. 20 China made products. The product is fake & very disappointing. I have lost all my trust from online marketing. The company is providing such fake products when people buy them trustfully. 100% fake & fraud company. These types of products are already available in market at cheaper rates of Rs. 20. I want my money back Rs. 480.
                              I have same issue with pest repellent product, its fake
                              I am writing to express my dissatisfaction with my product .. you sent me another product.for this reason I request you to change my product... I will make sure to change my product..
                              Regards
                              Mohd Faizan raza
                              [protected]
                              Fake machine, not able to return the product
                              Again same thing happened to me. I made order by looking ad on FB. Product was quite different. You can find same product with road sellers. I am sure this company has fake website and fake business because on their website only Mosquito repellent advertisement and link has been posted...

                              If someone has Law back ground...pls do register a court case against them. We all are ready to give our written support.
                              Again same thing happened to me. I made order by looking ad on FB. Product was quite different. You can find same product with road sellers. I am sure this company has fake website and fake business because on their website only Mosquito repellent advertisement and link has been posted...

                              If someone has Law back ground...pls do register a court case against them. We all are ready to give our written support.
                              Fake machine, not able to return the product
                              Mujhe mila hai super ceramic car coating iska main Kya karu

                              fake product - pest repellent - Comment #3178973 - Image #0
                              Agreed. waste of money.
                              Meri Bhi Same Complaint Hai Mene Bhi instagram Pe Ye Ad Dekh Kar Order Kiya Aur Ad Me Dikhaya Gaya Product Nahi Hai Ye Rs 10 Ki Bhu Kimat Nahi Hai Ye Product Ki Sala Frod Kiya Hai Contact No Bhi Galat Hai
                              Plz return our Money..
                              You don't know the value of money..
                              Return my money..
                              Or send the good nd usefull product to us
                              bc fake product hai west of money not effective product ... ise lagane ke bad mera window ma machhar jali kat ke. chuha 🐀andar aaya 😤😤😤😤

                              fake product - pest repellent - Comment #3181698 - Image #0
                              HI,
                              I have received a product 'Pest repellent' from 'Smashing Commerce' through facebook advertisement. It is a useless product with lot of noise. I just want to return it but couldn't because of no response from their team. Even I am trying to contact them via call but no one responding. Many times I drop mail to them but they just answering the mail with use it for 60 days.
                              I don't want to use it for single day.
                              They charged me 480 rupees.It costed around 30 rs. for the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls. Got a message from some Harijit and Rakesh as [protected], also stated there is a free gift with the product which was again misleading incorrect information.

                              Regards,
                              Ramesh
                              All have same problem with this product. I want to return but their is no option for this. Fake product. Dikhaya kuch or diya kuch.. 😡
                              Let's move to Consumer court for delivery of fake product.
                              SAME HERE,
                              Just before few day's, I have communicated with smashing commerce support team, one of Naveen Kumar and another one is Rohit Kumar,
                              You should contact @
                              [protected]@smashingcommerce.com
                              If you will get any solution.
                              Thank You
                              One word for this cocks ...Mother ###.
                              Same me also affected the fake product delivered smashing commerce.dont don't purchase this the fraud company.
                              Muje bhi product return karna aapki product kush bhi working nahi kar rahi varna me call recording congumer court javuga
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                                Nilesh Kakade
                                from Mumbai, Maharashtra
                                Jul 5, 2018
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                                Address: Pune, Maharashtra, 411045

                                I have ordered this product after seeing its ad on facebook due to bad reviews and this company is fraud I dont want this product and cancel it I got an email from some Ankita customer care Manager who changes her surname according to customer's surname she is also fraud and now she is not replying to my email and calls my Order no is ORDER #144502.

                                Please ask them not to deliver the product I will not accept it.
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                                  Papa delta
                                  from Hyderabad, Telangana
                                  Jul 5, 2018
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                                  Address: 530005

                                  I ordered a pest repeller machine of PEST REJECT brand on 1 july 2018 on smashing commerce online shopping portal. It was said in ad of the product that it uses ultrasonic wave to keep house from 6 different types of insects. The cost of the product was INR 480 which was paid on delivery on 5 july 18. Sir, after unboxing i realized that I recieved a completely different item of make PEST REPELLENT which is very cheap and not even working thus worthless. If a fly can sit on a running repeller machine then it is obvious that it was a very unfair deal. Moreover, they dont have any customer helpline number. This is fraudulence and brings bad name to other online shopping portals. This kind of reponse should be prohibited.
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                                    S
                                    Sagarpuja
                                    from Gurgaon, Haryana
                                    Jul 5, 2018
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                                    Address: 110068
                                    Website: Smashing commerce

                                    Dear sir,
                                    I have ordered pest repellent - ultrasonic machine but due to product bad reviews i cancelled my order in same day by mail, but they are not picking up the call. Please insist them not to deliver the product to my address and cancel the order.

                                    The customer service manager is not picking up the call nor responding the call. It is very annoying.

                                    Moreover, the product review was very bad and particularly heard that it is very noisy too.

                                    Please ask them to cancel
                                    Regards,
                                    Pooja sagar
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                                      Nirankar Sharma
                                      from Oran, Uttar Pradesh
                                      Jul 5, 2018
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                                      Address: Gurgaon, Haryana, 226024

                                      Received the item on[protected] and prima facie i did find it to be very much disgusting to note that:image and appearance of the item is quite different from that appeared in the ad on facebook. It's function is also not noiseless. It is humming like a small buzzer - that is enough to disturb sleep. As informed in message on the day of placing order-package did not contain any free gift inside. Overall i do not appreciate this kind of marketing practices.
                                      Hence i do feel cheated like other purchaser of the product above.
                                      In reply to my mails to the said company i am frequently being convinced to use the product for 60 days; whereas product is producing so much intolerable noise that it is not possible to use it for a single night.
                                      Please take up necesary action at your level for its replacement/refund soonhi ankita
                                      Received the item and prima facie i find it to be very much disgusting to note that:

                                      Image and appearance of the item is quite different from that appeared in the ad on facebook.
                                      It's function is not noiseless. It is humming like a small buzzer - that is enough to disturb sleep.
                                      As informed in your message yesterday-package did not contain any free gift inside.

                                      Overall i do not appreciate this kind of marketing practices.

                                      Please advise to follow replacement/refund soon.
                                      .
                                      Jul 05, 2018
                                      Updated by Nirankar Sharma
                                      Please ignore last five lines in complaint-being repetition of complaint matter.
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                                        sandeep1504
                                        from Gurgaon, Haryana
                                        Jul 5, 2018
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                                        Website: smashingcommerce.com

                                        Hi, i have received a product named 'pest repellent' from 'smashing commerce' through facebook advertisement.. It is a dummy and useless product with lot of noise.. I wanted to return the product but couldn't because of no response from their stupid team.. They charged me 480 rupees. It costed around 50 rps for the received product. They mentioned had a money back guarantee within 2 weeks but now not responding on calls. Got a message from some ankit kumar as [protected], also stated there is a free gift with the product which was again misleading incorrect information.

                                        Please help me with this... https://smashingcommerce.com/
                                        Jul 16, 2018
                                        Updated by sandeep1504
                                        finally got a email reply from this group but just to save there self. Not willing to refund and just making excuses.
                                        Same experience here, the product delivered and the product shown is totally different. It's a Rs 50.00 or max 100.00 item sold for 480.00 Rs.
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