Smashing Commerce — complaint about 12x zoom lens

Address:	Thrissur, Kerala, 680307
Website:	smashingcommerce.com/products/12x-zoom-phone-camera-lens-1

Https://smashingcommerce.com/products/12x-zoom-phone-camera-lens-1 this is the website they are advertising and the phone which I have received from number [protected] from MTS landline number. They are not ready to refund the money and send me a product which is fake.
their reply is as follows.
Hi Dhanaraj!

I am very sorry to hear you want to return your order and I completely understand your concern. When people email us trying to return their order it’s generally because they can’t believe something so simple can be so effective! I know you want to transform your regular phone camera into a powerful 12X zoom telescope. Let me explain how Zoom Lens works!

Zoom Lens is a powerful 12X Zoom Telescopic lens which transforms your simple phone camera into a powerful telescope that can take HD pictures and videos of objects as far as 1, 200 feet away without any image distortion or pixelation.
The pictures you can take with our 12X Zoom telescopic lens have the potential of turning you into an instant WhatsApp celebrity. Its body is so small that it easily fits in your pocket and you can take it anywhere you want. Now you can take professional pics from far away distances, whether it’s a beach vacation or a getaway in the mountains. You no longer have to carry a heavy DSLR camera that can cost over Rs 50, 000 in order to have 12X zoom capabilities.

Our telephoto lens is made of HD Japanese magnifying double-convex lenses that are designed with optimal optical path length (OPL). This allows for over 5X more light transfer through the lens when compared to a regular smartphone camera. Each layer of glass in the lens is covered with a broadband anti-reflection & anti-glare coating for low optical distortion, producing crystal clear, high-resolution images.

I really recommend you go ahead with the purchase.We offer a 60-day satisfaction guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

Trust me I’ve had 100s of customers who felt the same way at first but when they finally saw the quick and amazing results for themselves, they turned into believers like me. Some even personally sent me over a handwritten note thanking me for making them try Zoom Lens.

Let me know if you have any other questions, Have a great day ahead.

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Gurmanjot Kaur
[protected]@smashingcommerce.com