Smashing Commerce Customer Care
Smashing Commerce
Customer satisfaction rating: 3%
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654
COMPLAINTS

Smashing Commerce Customer Care

Smashing Commerce

Address

India

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
3%
Complaints
654
Pending
0
Resolved
19
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Smashing Commerce Complaints & Reviews

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Smashing Commerce — ultra-sonic mosquito, rat, and pest repellent for rs.480. received on 13/08/18 wide my order #gc7c7abbwa

 Siddhant Wadhwa on Nov 30, 2018
This pest repellent produces a very irritating sound similar to crickets which is so noisy that in a few seconds, it gives me headaches, nausea and dizziness and i have to turn it off. My doctor has also advised me not to use it to avoid that sickening feeling. So i have hardly used it for 2 days. Where as in their ad they had claimed that it's sound frequency/decible is so low that it can only be sensed by pests and is not at all audible by humans and even children can sleep peacefully without any disturbance

I informed them about the problem i was facing but ignoring my health...
Complaint comments  Read comments Complaint category Online Shopping

Smashing Commerce — wrong item delivered for every person.

 Rajeev.Kashyap on Nov 26, 2018
I purchased a product ultra-sonic mosquito, rat,
And pest repellen order after seeing ads on face book. The item was received by me on cash on delivery. There is no proper invoice but in the name of invoice a paper is pasted on the pack. After unpacking the item i found it defected & not that product how shown me on ur website. It is useless product. Now they are not attending my call as i demanded refund. I post an email which was not answered. Request you for getting refund. Defected item. I also complain regarding this fraud on national complaint center. Plz refund my money....
Complaint comments  Read comments Complaint category Products & Services

Smashing Commerce — pest repellent

 Meetu Narula on Nov 22, 2018
Pets replent, i want to return this product and in nigh the family members are disturbed. So take it from me and refund my money. No insects are left my home from this voice. Mice are wondering in my home. I suffer for this. I paid for this product for my family, but my family is not satisfied from this product. Please take it from me and refund my money. Thanks....
Complaint comments  Read comments [3]Complaint category Online Shopping

Smashing Commerce — pest repellent mosquito product

 Dhara Bharadia on Nov 18, 2018
I ordered 2 mosquito and pest repellent. As described on facebook i thought that product would be useful and before ordering i also read the reviews and comments on fb

Gentle request to fb kindly blacklist this kind of advertisement as because of fb platform people are fooled.

Second kindly collect the product and return my 780 inr, it's my hard earned money. And pls you people stop fooling.
With this product i was very excited at first glance so i plugged in near my kitchen balcony as their i saw lizard and some insects, i thought by plugging, lizard would...
Complaint comments  Read comments [7]Complaint category Appliances

Smashing Commerce — pest resistant

 Zkk on Nov 17, 2018
I was order pest resistent as me shown in the sight with offer price 380 at that rime i order it but on receiveing the parcel i pay the 380 inr but when i open the parcel the product which i order is not same. It some thing else home protector so i want to replace it the second image is the oragional prodect which i order so plz send me the oragional product or take it back thanku...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Smashing Commerce — worst product, pest repellent

 Archana Revanth Mayukh Mayank on Nov 16, 2018
Hi,

Pest Repellent which was sent to me will not cost more than Rupees 75-100 but they charged 380. Moreover, product which showed while purchasing is totally different than what was sent to us. I need refund, you can arrange pick up, would return it. Not at all satisfied. I attached both the pics, what was shown while buying it online, what was actually sent to us. I want to return, kindly provide me my 380rs....
Complaint comments  Read comments [2]Complaint category Online Shopping

Smashing Commerce — home protection devices

 Inder Jitss on Nov 16, 2018
I purchased a product vide order id 5szpm7vrcw dt. 12 nov2018 pest repellent after seeing ads on face book. The item was received by me on cash on delivery. There is no proper invoice but in the name of invoice a paper is pasted on the pack. After unpacking the item i found it defected & not that product how shown me on ur website. It is useless product. Now they are not attending my call as i demanded refund. I post an email which was not answered. Request you for getting refund. Defected item. I also complant regarding this fraud on national complaint center complant no. 1009813. Plz refund my...
Complaint comments  Read comments Complaint category Appliances

Smashing Commerce — home protection device

 Inder Jitss on Nov 16, 2018
I order a home protection product dt. 12 nov 2018 price 380. 14nov 18 courier delivered a parcel at my house. Than i open the parcel there is different item for my order item. They show me other item & send a other simple sound item. This item is useless and not work. I call co. Helline no. But they no pick the phone. Comapny girl sms is this...
Hi inderjit! Its ankita from smashing commerce! I just wanted to let you know that your order was shipped via xpressbees. You can track your order with the link below. I had it packed extra carefully so your order will arrive safely.

Tracking...
Complaint comments  Read comments [2]Complaint category Appliances

Smashing Commerce — order id #67936

 MK_Prakash on Nov 15, 2018
Sir
Item supplied is not the one which i ordered hence please replace and supply the correct pest repellent. Otherwise refund the money with immediate effect.
Image of the item which i ordered is attached below

Thank you

Mk prakash
D block flat 101 sjr spencer apartment
Marathahalli bridge
Banglaore 560037

Ph [protected] / [protected]

Cc: mr sabstian
Ka 438729...
Complaint comments  Read comments Complaint category Other

Smashing Commerce — delivered product is not what I paid for

 Rajul Gaur on Nov 13, 2018
I have not received what i paid for.. The package which i have received has value of rs 240 on amezone.. N  here i paid rs380 after discount. At the time of order this product was not on displya which has actully arrived. I would like to get my money back, or the product which i actully paid for. Kindly revert asap.
[protected]. I'm surly not appreciating this act of 420. Kindly revert within 8 working hours. Or i would be forced to go on social media as well as goverment support....
Complaint comments  Read comments Complaint category Electronics & Appliances

Smashing Commerce — fake product I found

 Write.Narendra kumar singh on Nov 13, 2018
My order no 7nqrtvgw53 is recived 13 november and use this product but product are not working for pest repellent only ultrasound was very irritated. I ordered different item but got another product. I m not satisfied on this product. Because my home furniture so many rats and ants by used this product continues but product are not working only sound. Pls return your product and back my money pls do a needful in this matter. I will be obliged to u.
Thanking you...
Complaint comments  Read comments [1]Complaint category Online Shopping

Smashing Commerce — return pest repellent and refund [Resolved]

 Pallavi nijai on Nov 13, 2018
I watched a video from smashing commerece on facebook. It has been observed that a meachine withthe help which all the insect in the house run out away. I ordered that meachine by looking at the video. I brought that meachine to the house and then use it and see if somthing is not working means useless. It was shown that some different products were found at the time of getting some different product orders. Company suggest me use this product two months for better results but this product is fake its not working please return my product and give my money. My order id :saqpc5fxzg dated 12/11/2018.6.30...
Complaint comments  Read comments [1]Complaint category Other

Smashing Commerce — fake company customer care number do not work

 Sanjeev Saha on Nov 12, 2018
Today the product was delivered and when i pulgged it in it started making annoying noise and one cannot tolerate it. Mosquito was hovering aorund it.
When i tried to reach customer care numbers ([protected] and [protected]) it rigs once and disconnects, this looks to be the numebrs are not receiveing any call. I have not paid till now they said they will collect it at 3pm.

I do not know how to tackle it.

If they take the product back i do not have any problem. But if they do not i am in soup....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Smashing Commerce — return pest repellent

 Mahipalbeniwal on Nov 11, 2018
I watched a video from smashing commerece on facebook. It has been observed that a meachine withthe help which all the insect in the house run out away. I ordered that meachine by looking at the video. I brought that meachine to the house and then use it and see if somthing is not working means useless. It was shown that some different products were found at the time of getting some different product orders. Company suggest me use this product two months for better results but this product is fake its not working please return my product and give my money. My order id :vbjdbbb65v dated 19/08/2018....
Complaint comments  Read comments [3]Complaint category Other

Smashing Commerce — pest repellent not send

 Smita@25 on Nov 11, 2018
I had ordered for a pest repellent from smashing commerce company which promised that this product can be used in the house and repels all the house pest but surprisingly i received a room freshner that to makes so much noise i don't want it, yes ankita does not receive calls kindly refund my money it is this is pure cheating and i want this company to be punished for cheating and refund my money...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Smashing Commerce — insect and rat repellent

 Tarannum Kadri on Nov 8, 2018
The machine doesnt look like what it was shown at the time of placing ad there is no company name moreover it is broken i have already paid 380 rs to the courier guy kindly replace or refund
ur no. Is not working when i call on the no provided with the name Ankita she never picks up phone really disappointed

When i switched it on a very irritating sound comes from it and then after an hour the electricity of my home went and when i checked the mcb got tripped n was not on unless i switched off ur device n removed it

Kindly refund me my money the plastic of the...
Complaint comments  Read comments [4]Complaint category Other

Smashing Commerce — worst product and worst fake site fooling customers

 Nas Luvs wajid on Nov 8, 2018
Your geek order awb:[protected], 1 item (S) of rs 380.00 is out for delivery via xpressbees, please keep cash ready... This message am getting daily even after delivery of the product... I am highly unsatisfied with the product and with the customer care of the company as they were unable to resolve my issue... When i am asking refund which u promised to give if we r not satisfied with ur product... Customer care is trying to convince me that though i got other product.. It will have same effect and trying to prove that i have ordered the product which i got... Pathetic people cheating customers......
Complaint comments  Read comments [3]Complaint category Home & Garden

Smashing Commerce — home protection awe 1387518041875

 Er Ganesh Sahni on Nov 7, 2018
This product is not usable, it's only for kids playing item and waste product.
Not working little bit to keep away domestic insects.
So please return this product and give me my money back.
Tax invoice number: 3ffacm5sv3 date: nov, 3 2:51 am
And information about delivery - "your geek order awb:[protected], 1 item (S) of rs 380.00 is out for delivery via xpressbees, please keep cash ready"
This massage was forwarded after delivery....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Smashing Commerce — pest repellent fake product

 Parvez82 on Nov 6, 2018
I recieved pest repillant from smashing commerce before 6 days. I was daily plug in electric board as per direction. But the rat is passing nearby from this device. What is the use of this device. The number given in SMS are not valid. The customer care executive Ankita is not replying or not recieving the call.I will go to consumer court.

Parvez Shaikh.
[protected]...
Complaint comments  Read comments Complaint category Home & Garden

Smashing Commerce — repellent - ultrasonic machine.

 mukesh1412 on Nov 6, 2018
Hi,
I have ordered on 29th july 2018, pest repellent - ultrasonic machine.
This product is fake.. Does not work. And product is crick, i got it today. The sales person ankita sharma is a liar she said she has personally used the product and is 100% pest repllent. This product that i got is useless. And makes irritating noise which give headache.
Is there any ways to get refund? I have paid 380 for it however it seems only 50... Cheap product... They are cheating customers

The customer service manager is not picking up the call nor responding the call. It is very...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

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