Smashing Commerce — complaint regarding getting fake product

Address:	382421
Website:	smashingcommerce.com/products/ultra-sonic-mosquito-rat-and-pest-repellent?utm_source=sl

Hi,
I have ordered (Order id# 293393) on 20 July 2018, pest repellent - ultrasonic machine.

This product is fake.. Does not work. I got it today. The sales person Ankita Navadiya is a liar she said she has personally used the product and is 100% pest repellent. This product that I got is useless. And makes irritating noise which give headache.

Is there any ways to get refund? I have paid 480 for it however it seems only 20... Cheap product... They are cheating customers

The customer service manager is not picking up the call nor responding the call.

+91-[protected] i have try to call on this number not connecting.
Try to call on customer care[protected] they told me this prodct effect show after 4 week

Thanks