Smashing Commerce — send me no genuine product

Address:

Kolkata, West Bengal, 700014

My order no 467399 then they send from ankita khan email the show my order no jr5r2nbfj7 order date 10 aug 3018 both mail come same date then they delivery the product on 17 aug 2018 and this product is from ads and it's doesn't work like that product. So my request to please give genuine product or refund my money.
And the product is look like a toy with a led red light and light