Smashing Commerce — wrong product, duplicate product

Address:

Visakhapatnam, Andhra Pradesh, 530044

Mr t. Ravikanth from visakhapatnam, i have purchased this product by seeing in face book. I paid rs 480 for this i got the delivery on 11th august. But the product which i recieved is fake this product is not even worth of rs 50. Their sales manager as miss ankita chari have provided a mail id and phone number which is fake. They dont answer our phone calls and our mail. Her mail id is [protected]@smashingcommerce.com and her phone number is [protected] /[protected]/[protected] and [protected]. This lady provides her name as ankita with different surname for every customer. Any way please replace correct product otherwise please refunds my amount..