Smashing Commerce — wrong product receive

Dear Concern,
As per my order i have received the consignment today, but unfortunately the which i have been shown is very much different which i saw during placing the order.
(picture attached). so i hereby request you to please cancel my order and return back the product.and subsequently refund my amount.
your quick and positive response is highly solicited.
order Id
MJ73HCK3AA

Regards,
Anand Todi
[protected]