Smashing Commerce — wrong supply of material mentioned in order

Address:

Dhankwadi Balaji nagar, Pune, Maharashtra, 411043

I have ordered this product but I recieved it differently. And its so cheap level product. Your customer care number is also always engaged I tried to call several times but non of your agent picked up the call. Its look like as fraudulent to me. So I will wait till next 24hrs from now. And if there is no response from your company then I'm filing a case in consumer forum.
Here r my order details
Order id: T5RDRCNBJ7
Pranav