Smashingcommerce.com — regarding machine

Address:

Yamuna Nagar, Haryana, 135003

Smashingcommerce.com — i have been cheated by them

I ordered an ultrasonic pest repellent from this fraud of a company.

A few days ago i received the package and paid rs 480/- cash on delivery. There was no return address and no bill although the person delivering the package said that everything was inside the packaging. It is a completely useless product and i am very disappointed as i feel cheated.

First of all, it is not what is shown on facebook or in their web site. It is not soundless to the human ear, in fact it makes a very shrill noise that we can hear, and it is very irritating! It does not make the insects, rodents etc run away, but is making the people in the flat want to run away from the horrible ear piercing noise. It is not ultrasonic as you advertised. Finally, there was no surprise gift which was supposed to be shipped with the product!

I am afraid this company cheated me! I want them to take it back at their cost and give me a full refund. This company is a fraud company.

I feel like taking this up with a consumer court.

I would like to know how to contact the store itself and lodge this same complaint.