Snapdeal.com Complaints & Reviews

Not my refund prise my account please detals

Placed an order for cash on delivery,
Received the item, return the product on 2/9/2018, still not money credit to my account, order number[protected]
Customer service was very bad

I have not receive my money in my ATM Card kindly refund my payment.

I got a call & a message that you have won tata safari from a lucky draw from Snapdeal.

Hey you said that we can cancel our order anytime and now you are saying that this order can't be cancelled because it is packed wtf is wrong with you ...Snapdeal is the worst online marketing app

I had ordered VANS old skool but got the copy of VANS OLD SKOOL and not the original product. I think snapdeal is fake because i am not able to confirm my rwfund request.

Dear Sir/Mam,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/reverse pickup tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.

Regards,
Ecom Express Team

Sir please tell me that why my refund has been cancelled from the Snapdeal .I am attaching the image.please inform me as soon as possible.

Thought it shaver but it came trimmer
...dealer came and took the order ...but money is not refunded to account.Thats why giving bank details
...

Why dont snapdeal take action against those who are using Snapdeal name . Some details provided in picture may help you.

Dear snap Deal,

My price not received my cal agent

Regards,
Dillipdehury
[protected]

Dear snapdeal,

I got this message from snapdeal, is it truly from snapdeal or is it fraud one.

Congratulations you are the winner of snapdeal online shopping.You have won the prize (TATA SAFARI) Which Cost is Rs:-12, 80, 000.The charge of your REGISION Service is only 8500This is valid today. know h for Details Contact at
[protected]

If you all have no connection with these callers then you most probably either sell user data or maybe even take money from them to fraud people otherwise how is it possible that the frauds call and tell us our exact name with the product details and say that we have won 1st or 2nd prize. I think its a case to be fought in court then?, User Data is being sold then?

I also received same SMS today.
Expecting SanpDeal to take action on this (Instead of asking customer for police complaint) because you are responsible for leakage of our personal data to Fraud company.
If no action taken, I may raise police complaint against Snapdeal because you are not activing on concern raised.

Even i received same message from snap deal its a trap for people and its ridiculous that our personal information is shared with others.

Dear Snapdeal Team,

You are not even reading what people are concern about. We all know its fraud call and message but our concern is how they have our detail with them. So now you have been questioned.. (request you not to just copy and paste same sentence for all query.)

Today i also got same call from [protected] this number and he knew every details of my order ...how is this possible snapdeal i will never buy anything and they also delivered wrong shipment

Hello Sir,

I have received one envelop on yesterday i.e[protected]. There is a letter, one winner certificate of winning Rs. 1, 00, 000.00 and one scratch card of Rs. 10, 00, 000.00 with Snapdeal name and logo. One helpline number was mentioned there [protected]. I talked with them and they told me to send my name, received letter ref. no. and the scratch card sms code on sms to above mentioned number. I have sent all those thereafter they called me to send my bank account number, ifsc code, bank name and branch name. I have also sent sms to above mentioned number. They told me the amount Rs. 11, 00, 000.00 will credited to my account on this Monday i.e[protected].

As per my understanding with reference to the voice and way of talking of the person whom I talked with above mentioned number is 100% fraud agency. But how can that agency got my information i have provided with Snapdeal. It means snapdeal system is not full proof to maintain the confidentiality of customer data base.

I would like to request to Snapdeal to investigate the agency who are doing fraud in the name of Snapdeal and upgrade the system so that customer's information shouldn't be shared with any third party fraud agency.

Now a days its very easy to investigate with above mentioned number belongs to whom and tracking actual user who is talking. But it is possible if Snapdeal wish to investigate else customer will not trust Snapdeal.

Thanking you

Biswajit Routray
[protected]

It is painful that Snapdeal not cooperating in these fraud cases.Seems protecting its employees interest who has shared the info

How our personal data is exactly getting leakage to fraudsters from your system that we have given into your system during registration.

I got a message that you have won a tata nexa car and give 8000 as registration the no involved are
[protected] [protected] [protected]

I also get same msg from snap deal

Dear customer / you are the winner of SNAPDILLonline shopping You have won the prize (TATA SAFARI) Which Cost is Rs:-12, 40, 148/- .The charge of your Registration Service Charge - 12499/- .This is valid today.for know more for Details Contact at .Helpline no - [protected]

Getting fake calls in the name of SNAPDEAL you win tata naxon car worth of rupees 620000 and they now all my detail how it possible ...

Aaj sms aaya h or coll aaya that

Ye h sms
Your Registrations Service Pay.8, 500 only/- This is Valid For Today . To More Contact us Company team number = [protected] T&C Apply

I got a phone call as well as an sms saying I won tata Safari or in cash 12, 50, 000/-. Asking for a deposit of Rs. 3, 500/- in a bank account which bank account holder name is Mr vikram kumar A/C-[protected] ifsc code sbin0000300(SBI). The person who contacted me send even his service ID as well as his Adhaar card. I'm enclosing all this documents for your reference. Please do the needful. So that innocent people don't suffer.

Lol. Customer care is not reading the messages. Just copy pasting 😛

Hi Snapdeal team,

I also got below message on 31st aug 2019.

"Dear customer, Congratulations! your booking order is very lucky for luckydraw contest and you have won 1st prize TATA SAFARl (RS-12, 50, 000) I hope you have always shop with SNAPDEAL.COM for more details please contest Helpline NO-[protected] Thanks for using our service REG CHARGE 6500 ONLY"

How these fraudsters got my information ?

As I see above posts, It looks these fraudster are operating freely from almost 1 year.
It is snapdeal's responsibility to catch these fraudsters but looks snapdeal has no interest in protecting cunsumer's data.

Below are fake websites they shared with me:
https://www.snapdealprizes.in/
http://www.snapbealluckydraw.in/

Below are contact numbers those are indulge in fraud activities, these people called me for money transfer:
[protected] (Sumant Kumar snapdeal agent), [protected] (Baljit roy Sbi employee)
[protected] (Bhupender), [protected] (Khalid Alam)
[protected] (snapdeal head office alipore kolkata)

I am not sure if these names are real but they called me with these names.

They shared below accounts for money transfer:
1. Snapdeal pvt ltd
A/C NO - [protected] ( S.B.I ) IFSC CODE - SBIN0004837

2. A/c- [protected] (SBIN0010429)
SNAPDEAL Pvt.Ltd. Company

Are these snapdeal's bank accounts ?

This information is sufficient for snapdeal to take action against above people.

Waiting for snapdeal's response !

Thanks

Uninstall the Snapdeal app, they are not responsible for any more, they did only copy paste job perfectly.

Does anyone know where to complain about these kind of frauds ?

Dear Snapdeal Team
Good Morning

Today My number Massage Sent To Snapdeal

Dear customer Congratulation you are winner of Snapdeal Pvt Ltd company online shopping you win first prize Tata nexon car and amount RS 6, 90, 000/- plz you have pay government services tax (6, 900/-) in state bank of India date 20/09/2019 deposit details helpline number [protected]
one day validitiy

This Massage Fake or True???

Please Share Your Opinion And Customer Data is not Safe For Your Snapdeal Company Again not Purchase Any Item to Your Company.

Fast Reply

Thank You
Rutvik Vasani

Fake of snapdeal

I ordered a Elica gas coocktop burner, but a you send me a different model of lower price. So I want my money back. I already placed a complaint but you didn't contact me. So now I am planning to go in consumer form. Dr Upender Kumar Dehradun

There is a option cancel but l can't cancel the order . Why the option is there if l can't cancel.This is very bad point in snap deal app.