Jaxtakart Customer Care
Jaxtakart
Customer satisfaction rating: 13%
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282
COMPLAINTS

Jaxtakart Customer Care

Jaxtakart

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Address
Belakoba, Prasannanagar
Jalpaiguri
Jalpaiguri District
West Bengal
India - 735133
Landmarks:Near Water Tank

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
370
down
235

Additional info
Customer satisfaction rating
13%
Complaints
282
Pending
0
Resolved
38
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon11:00 am - 06:00 pm
Tue11:00 am - 06:00 pm
Wed11:00 am - 06:00 pm
Thu11:00 am - 06:00 pm
Fri11:00 am - 06:00 pm
Sat11:00 am - 06:00 pm
SunClosed

Jaxtakart related photos (84)

Jaxtakart Complaints & Reviews

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Jaxtakart — shipment not yet delivered.

 Nilesh Redekar on Sep 1, 2019
I had ordered leather flip cover for lenovo vibe k4 note for my mobile on 23 aug 2019 vide order id: 464774 and paid the full amount online. I got the msg and mail for the same on that day itself.

But till now no information about my product nor any communication by the jaxtakart.com. Regarding packing, shipment status & edd etc..

I had sent a mail on 30 aug 19 but no reply...

Pl ban these type of persons for life time and note down their all personal details viz pan no., aadhar no., all bank a/cs with proper address so that they should not be allowed...
Complaint comments  Read comments [2]Complaint category Online Shopping

Jaxtakart — intentional fraud and delivery of wrong item

 Dr. Hemant Saurabh on Sep 1, 2019
Order id: 459845. Ordered a micromax battery. It was dispatched after 15 days, even when i had paid extra for express delivery. Made me wait for over a fortnight. On receipt, i was shocked that instead, they had sent me syska wireless headphones. Though the packet mentions the cost as rs. 1, 500 it can be bought on any other website or from market for not more than rs. 100-150. They don't respond to calls or emails. They are not ready for return of faulty order saying it is not possible as replacement was confirmed from my side, but i never confirmed the same. They don't arrange for pickups and...
Complaint comments  Read comments Complaint category Online Shopping

Jaxtakart — jaxtakart issue of purchased battery for lava iris 458 phone

 Jaskaran.adv on Aug 31, 2019
Jaxtakart — issue of purchased battery for lava iris 458 phone

I had ordered to jaxtakart for a battery of lava iris 458 phone on 3rd august 2019. Mentime i received a call that same product is not availble and we r sending another battery of same price, after a long time on 29th august i received a parcel with poor quality headphone. Promptly i have sent a mail to jaxtakart customer care but not received any answer. I have sent so many reminders also but no received any response. I have tried phone also but phone line always busy. Finally i have returned received parcel with original...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Jaxtakart — purchased battery for lyf wind 7 phone

 Dr. Farogh Mehdi on Aug 20, 2019
I had order to jaxtakart for a battery of lyf wind 7 phone on 3rd july 2019. After a long time after 25th july i received a battery which was totally different what i ordered to jaxtakat. The received battery size was very small and it was for mircomax phone not for lyf wind 7. Promptly i have sent a mail to jaxtakart customer care ([protected]@jaxtakart.com) but not received any answer. I have sent so many reminders also but no received any response. I have tried phone also but phone line always busy. Finally i have returned received (Micromax) battery with original packaging to jaxtakart by speed-post...
Complaint comments  Read comments Complaint category Electronics & Appliances

Jaxtakart — undelivered product

 Aishwary Awasthi on Aug 16, 2019
Yes probably the worst online site. I wish to file a lowest ranking to this site. Two weeks have went by since my ordering of a battery, still no clue when the product will be delivered. The care service number is worst available number and emails are of no use. Cell number seems always busy. No clear description of refund policy is even give. I just wish to cancel the product....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Jaxtakart — orders no 456135 delivered in wrong address

 R Sahib on Aug 16, 2019
Mobile battey for sony xperia d6502 ordered vide order no. 456135 dt 28/07/2019.
On 13/08/2019 msg received from dtdc that awb k32523968 delvered. But order not received me when i checked from dtdc site found that order delvered in solan himachal parades.
My correct address is pinjore, panchkula, haryana 1340101. Request send my order or refund the amount to my account...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Jaxtakart — delivery not accepted

 Pradum sanodiya on Aug 14, 2019
Sir, I had ordered from jaxtakart (456677) in date of 31st july 2019 in this order. but my order has not received any response, I think I will never order from jaxtakart now.
No response is being received from the jaxtakart company, if this goes on, then we will not delay in registering the case. Please note this.
Very bad company and shopping don't buy....
Complaint comments  Read comments Complaint category Mobile Handsets

Jaxtakart — battery for karbonn titanium mach five [Resolved]

 shankarv69 on Aug 14, 2019
I have ordered Karbonn Titanium Mach Five Battery on 5/8/2019.

My Order # is 458669

I am yet to receive the product as on 14/8/2019. I tried to call the jaxtakart.com customer care number[protected] or more than 20 times.

Nobody responds to call made to the customer care number and it is just ringing or the line is busy.

Please cancel the order and refund the money....
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Jaxtakart — mobile battery and battery

 Mehtab Ali Haq on Aug 13, 2019
Jaxtakart comany #,,,, why the hell system not take aaction against such fraudster,,, why such comany till now surviving and looting and fooling people. Thumbs down for such system. Bad luck.
My order number 460534,,, product ordered online and not delivered.. Worst experience and what i say,,, i said it al,,, plzzz takes action aginst them if someone in system are in power and know their responsiblity that's it,,,,,,...
Complaint comments  Read comments Complaint category Mobile Handsets

Jaxtakart — order delayed, not taking phone call

 nilabja2411 on Aug 12, 2019
Dear sir,

As on date 06.08.19 i ordered a item from your website which still not shipped, there is no one who receive my call & when i try to reach you through phone it is always say busy. It is almost 7 days when i was ordered & payment to. So i want to cancel the order immediately & want my money return. I was also tried to cancel the item but there is nothing such option for cancel.
My order id is - 458938.
It is too bad & poor service from you. Its a worst experience for me to shop from your website.
Therefore please cancel my order and refund 539/-, or send...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Jaxtakart — mobile battery not placed

 sree micky on Aug 10, 2019
I have ordered a mobile battery on 21.07.19 with order number 454029 from jaxtakart. I had paid the amount of rs 650 through a debit card. They haven't shipped my item and despite repeated attempts to contact them, i have been unsuccessful. Multiple emails have been sent but no luck and no solutions and i have not received a refund for the same which i have demanded....
Complaint comments  Read comments Complaint category Online Shopping

Jaxtakart — complaining to return the wrong product which I received .

 Adwitiya Patnaik on Jul 31, 2019
I am trying to call the customer care but i got no response . Each and everyday I am to call but it says the number you are trying to call is busy. And the customer care email which is of (24×7) seems to be (0×0). Please help me getting my product return. I had ordered an battery of Samsung Galaxy E7 and got an uncharged and bad quality battery . It also seems to be duplicate product . I asked mobile shops near me and they told me that the product and the website is fake....
Complaint comments  Read comments [1]Complaint category Products & Services

Jaxtakart — order not dispatched/received - order#452777

 ThiruChouki Netha on Jul 29, 2019
Hello,
I have ordered OPPO F1 Plus Mobile Battery on 17th Jul'19-Order ID#452777 but we haven't received any update on dispatch - not yet received a single mail/message from this fraud site: JAXTAKART!!!

We have also tried calling to customer care number +[protected]am to 5pm - Mon to Sat) many times but no use as the line is always busy.

We request you to kindly check attached snapshot of our order and help us out.

Thanks

Thirupathi...
Complaint comments  Read comments [2]Complaint category Online Shopping

Jaxtakart — fucking college bhosdiwala mc

 Jitul Rabha on Jul 29, 2019
Your company is a big # men your company dont deserve even a s#, yahi tareka hota he kiya online shoping ki behenchot, jo jaxtra me kam karta he ek ek ka muk phore ga mc, tum log kiya samaj raha he ki 500 rs le ke raja ban jayega, # i have done such a big mistake of being ordering your product, even atleast if you cant send a product then response to us that we are not able to send and more over we r not able to return back your money, such a fraud company i have never seen,...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Jaxtakart — not receiving the product

 Jitul Rabha on Jul 29, 2019
Such a fraud company i have never seen, maa behen karke rak deya bc, i have ordered mtech bat016 which i have already paid, and i havent yet receive ld it, then last timevonevof your compslany membered called me and said as thevproduct is not available in the stock we will offer u an bluetooth ear phone which cost rs 1500, as i have already paid rs 500 they said u dont have to pay further so i the product is not yet delivered to me...
Complaint comments  Read comments Complaint category Electronics & Appliances

Jaxtakart — xiaomi battery bm-47

 Jagadish Gadam on Jul 26, 2019
I had ordered xiaomi bm-47 for my xiaomi redmi 3s phone from jaxtakart online website and order id is 450220 and the order was too late delivered on 23/07/2019 then i inserted the battery in my phone and its not working and not charging i tested in all the ways and also the battery was a duplicate written in them that it contains 2000mah only as xiaomi all batteries is 4000mah so you cheated me in that and the customer care is not worked till i taken the delivery for complaining this issue this is a worst experience i got in your site please raise a complaint and give my refund as soon as possible...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Jaxtakart — product is not available in jaxtakart company

 Chanchal Seth on Jul 27, 2019
I have booked my order on 13/7/2019 but order is not dispatched till now also one call i got on 26/07/2019 in which it was told that take another things but i do't need other things that's why i want to cancel my order. Because it seems my thinking was wrong because i trust in company and company is trying to cheat the customer. If i don't want to take another things then why are they trying to give me other things at the place purchased item. Please ignore such type of things kindly provide purchased item or else refund my amount and don't try to show such a thing which is not available....
Complaint comments  Read comments [2]Complaint category Other

Jaxtakart — didn't get delivery my order 452521

 PARVIN KHATUN on Jul 26, 2019
Dear jaxtakart team,
I am sk nasimuddin. I have a ordee. My order i'd is #452521.
So far my order has not been delivered. And not even catching the customer care numbers. I will then be forced to take legal action.
Didn't not get any notification from jaxtakart. And didn't cathing customer care number. Always busy. So please help me this problem

Thanks and regards,
Sk nasimuddin
[protected]
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Jaxtakart — order id 448630 mobile battery is not working [Resolved]

 Omesai on Jul 24, 2019
I ordered the battery on 5/7/2019 for Rs.549/-
It was delivered on 17/07/2019 on receiving the battery I checked in my mobile it is neither switching on my mobile and the battery is getting charged. By using the voltmeter I found that there is manufacturer defect i.e positive and negative poles are interchanged in the battery. So I complained on site and through e-mail for 5 times with images also but they are not replying at all.
The provided contact number isn't working it says always busy.
On the whole I was cheated by jaxtakart online site.

And my advice is...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Jaxtakart — ordered a week back but still not dispatched

 Rahul28saini on Jul 20, 2019
We have ordered for a battery for our cell phone almost a weeks back. The order was supposed to be shipped in a weeks time. However we haven't recieved any update over it. Nor has anybody reverted on the status on complaint even after several follow ups. The support i'd is not responsive and calls not reachable. Request your assistance in receipt of the order urgently. My order no. 451345...
Complaint comments  Read comments Complaint category Electronics & Appliances

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