Sndl — i make sndl payment today[protected] the amount is debited with the bank. but the payment is unsuccessful.

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I makesndl payment today[protected] the amount is debited with the bank. But the payment is unsuccessful. There is a message ie. Payment gateway error: this error has occured for one of the following reasons : sorry your transaction is declined due to tempered. Tppge189 so i want to know the details of the message. And make the payment successful.