Snehanjali Electronics — non payment of refund

Address:

Owla, G.B.Road, Thane, Maharashtra, 400615

I had purchased a laptop and paid full payment of my laptop on 25.02.2019 and had returned the laptop on 26.02.2019 as the product was not as promised by the agent of snehanjali electronics. I have made repeated phone calls, written emails and i have also personally visited the store again to talk their executives and agents that my money of the laptop shall be refunded. Its almost over a month that the incident took place and still the money is not yet refunded. they have simply been dodging us by making statements like "we will do it soon" or "next monday it will be done" etc.