I have purchased a refrigerator from Digi 1 and have a compressor warranty of 10 years on it
How ever I am unable to find the original bill hence requested the same from the retail office in Andheri Jp road branch I have been following up with them continuously and has provided all the requested information to them still I dint get a copy of me bill
I have visited the store in person and had a word with store manager Mr. Vijay and sales executive Mr. Sanjog but they informed me that they can find my deatils
I have contacted LG service centre and they have given me a purchase date of 8th April 2015. I fail to understand if the company has a record of purchase date why cant a your company cant find a bill with purchase date, if you cant find it this is a problem from your end where in the data entered by your people is incorrect
Moreover at store mr. Sanjog was not customer friendly he was very rude and was not at all a pleasing experience
How ever I am still sharing the details below and hoping I have resolution or you make a copy of bill and send it to me I am not paying any thing if my product is in warranty and this is on your company for harrasing and not helping me despite of sharing the require data it is your fault your system does not have my deatils
I am waiting for response on this
Name: Sadiq Sayed
Address: A wing 401 Shiv Shakti Complex Yari Road Versova Andheri West Mumbai 400061
Product: LG double door refrigerator
Model No: GL-D372RLJM/2014
Date of Purcahse: 08th April 2015
Contact No: [protected]/26312560 Was this information helpful? |