Snehanjali Retail Pvt. Ltd. — Delivery of faulty product - kent RO

Address:

Thane, Maharashtra

On 10/05/2015, I booked a RO water purifier of Kent from M/s Snehanjali Retail Pvt. Ltd. - Vasai (East). Since i wanted RO water purifier for my Home Invoice no. K980412 dated 10.05.2015 of Rs. 15, 000/-. i received delivery of the product on 11/05/2015 and assemble on 12/05/2015 at my home, after lot of followup, company Representative visited my home on 12/05/2015 for checking for faulty product . When he checked the product, he told my family this product is faulty. I refused to accept the product as since beginning I want replacement of this product . Now, no one from Snehanjali or Kent is giving me any commitment on date / time when the product will be replaced. My money is blocked since 10/05/2011 and I am feeling cheated. Please take action on this M/s Snehanjali Retail Pvt. Ltd, Please see 167 complaint register in your site but it is many more in other site. Darshan Ashar [protected]