Snit Paradise Pvt Ltd — Online game app added fund but not updated wallet neither refunded

Address: INDIA

Website: NOT MENTION IN THIER APPLICATION

Dear Sir /Madam,

I have added two time 20 K AND 20 K fund on online game app company TEEN PATTI DHAMAL and after added fund that fund not updated in my game wallet account and neither reverse in my saving account as I have contacted HDFC bank and Bandhan bank customer care number but they were replied that transafered amount credit in compony account and for same I tried to contact game app compony but they don't have any proper customer serivce number and mail id so Its already 6 days to go transafered fund so please help me for the same .

Total Transaction amount :Rs 40000.
tranfered payee detail :
payee upi id : airpay.[protected]@timecosmos
payee account number & IFSC :[protected] & ICIC0000393
PAYEE BANK NAME : ICIC
1ST Trnsaction DATE AND TIME : 6th Nov 2022 Time : 8.13 PM.
Transaction amount : Rs 20000.
order id :P[protected]
2nd Transaction date and time : 8 th Nov 2022 Time : 5.51 PM
AMOUNT : Rs 20000.
order id P[protected]

tranffer upi id : 1st: [protected]@okicici
Transffered upi id : 2nd : [protected]@okhdfc