Snogtrend — payment deducted but product not delivered

Hi, i have placed an order for 4 bags on snogtrend site. They mentioned handbags are free just pay for shipping. Total bill of rs 899 is made.. Money deducted from my account rs899. And i received a message for the order in which order number given is #8821. The link mentioned in the message is not working.

Please return money or deliver the product.

Mail id is : [protected]@gmail.com

If no step is taken in 24 hrs. I will go to higher consumer court.
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