Snow Travel Club — honeymoon package refund

Hi team,
I had book the honeymoon package of 24300 for 5 night and 6 days for shimla and manali from snow travel club.. I had made the 1st payment for 10000 from paytm for booking after that they had demand for the remaining payment of 14300 because hotel honeymoon inn asking for full payment and i made the remaining amount to company account... After some days they request more 6000 because hotel honeymoon inn is not in the budget of 24300 which was earlier package amount.. I made the additional 6000 requested bys ow travel and transfer to company account and they are agreed is the last payment will be but now i had ask the confirmation email for the hotel booking and other booking.. Now they ask gst amount near about 5400. Gst was already included in the earlier package of 24300. See payment confirmation via email. So kindly opine and refund back.
I also had emailed to head office of snow travel club and they confirmed multiple times refund will be credited in some days and lastly confirm on 25 april'19. See attached screenshot
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customer support has been notified about the posted complaint.
Sep 20, 2019
Updated by Shafi Sayyed
The person just give date for remaining refund from 26 Aug to 20 sep'19 still saying more 15 days more needed.i said to refund today but he saying nhi hoga Kya Kar sakte ho karlo co consumer court jaoge na jaoo bolta h.
Complaint comments 

Comments

Snow travel club team refunded partially amount of RS 15000 on 26 Aug'19 at evening out of total dispute of RS 30300.

They agreed to refund remaining amount of 15300 on 09 sep'19.
I paid amount for trip 5000 in November'19.. But i can't get refund for my cancallation.. Please help me.

Please refer the attached mail for your reference.

Please help me, please

saumil_parmar's reply, Feb 6, 2020
have u received your money ?

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