Snow Travel Club Complaints & Reviews

मी आपल्या ट्रॅव्हल्स बसने नागपूर ते शेगाव प्रवास करीत आहे. दिवसभर ऑफिस कामे केल्याने मोबाईल चार्जिंग अत्यल्प असल्याने चार्जिंग करणे आवश्यक आहे. अनुचित प्रकार घडल्यास मोबाईल शिवाय काहीही पर्याय उपलब्ध नसतो. आजकाल कोणाच्या घरचे मोबाईल नंबर तोंडपाठ नसतात.मोबाईलसेवा अत्यंत महत्वाची असल्याने चार्जिंग कॉड ची सुविधा उपलब्ध असल्याने बंद ठेवणे हे अत्यन्त चुकीचे आहे.

I booked a travel package for Darjeeling with this company thinking that they would stick to their words but after going through their reviews on Google the other day I realised that I have made a mistake and quickly cancelled the booking and asked for a refund. It has been one month now but they still haven't returned my money (6000rs)and have stopped replying to messages and emails too. This is a completely fraud company. Please don't fall prey to these people and never book with them.

I'm comit for goa trip packages for 45000 half payment advance and half payment after booking confirmation but after I'm paid half payment they said demand full payment then I do not intrest fauls commitment then I said return my payment but till date not return my payment from February 2020 half payment is 22500/-
I'm very disappointing please help me this is not fair

I paid amount for trip 8000 in april.. But i can't get refund for my cancallation.. Please help me.

Below mail from snow travels.
(Thank you for making the payment towards (Snow travel club), we have received your payment which is made by neft worth rs.8, 000/ — inr.

Please note down transaction id (Stc5977) for your future reference.)..

From: snow travel club sales
To: satish. [protected]@gmail.com
Date: mar 11, 2019, 5:29 pm
Subject: payment confirmation!!!
Mailed-by: snowtravelclub.com

This is to bring to your notice that i have been pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR 22, 500/- from me towards travel trip to GOA. On the day of booking i was communicated that the trip will cost total of 22, 500/- (Inclusive of taxes) which will include stay and site seeing.
I made the complete payment of INR 22, 500/- into company account (Equitas small finance bank), below are the details for the transfer
Payment date amount transferred to
19-feb-19 7100 paytm number: [protected]
20-feb-19 7700 paytm number: [protected]
25-feb-19 7500 paytm number: [protected]
to equitas small finance bank a/c

(Dated 26-feb 2019) i received a call from the travel company asking me to pay 4000/- more for the trip failing to meet their original commitment of 26500/-. The reason quoted was earlier quote in no more workable. I requested them to cancel the booking and refund me back the entire amount of INR 22, 500/- but they said cancellation will attract approx 15% cancellation charges.
With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below
Avinash kapoor (Sales representative):
Prerna singh (Sales representative):
Snow travel club (Domain registered with godaddy):
I am sure there will be more people involved in this matter.
Looking forward to your cooperation in this regard helping me get back my amount

Kindly help for this issue.

Incident date...23/02/19

Dear snow travels team &
Mr nikhil
As your executive mr avinash given commitment of 19500/- for 5night 6 days and including cab from (Pickup point) bagdogra - darjeeling-gangtok-bagdogra airport (Drop).

As per our telephonic conversation mr avinash said that your all booking will be confirmed after deposition of half payment.

As i have transffered 9500/-then he has demanded to deposit 1000/-more to booking confirmation.
Then i have deposited 1000/-also.

And then next day your executive mr avinash said you have to pay full and final amount then only we can confirm your booking.
Then i have transffered remaing amount of 8500/- and i have paid fukl n final amount of 19500/-from my side.

Now its your turn to confirm booking and send back confirmed vouchers and cab details also.

But at morning time mr nikhil had call me and demanded 5000/-extra for completion of booking.
Tell me how customer will trust on your sevices of snow travels.

This online system of snow travels is running by trusting and relaiabilty of your services and given commitment by your executive and team.
But such type of executive like mr avinash had given false commitment and trap customer to acheive their target and bulid a bad images of snow travels which is lethal sign of snow travels.

I have totally spent 19500/- till date not receive refund amount and i am taking followup from last 2 month.

Here i am mentioning (Photo images) account details of fraud company inwhich i have deposited 19500/-

Its totally fraud company run by some fake and ordinarry people.

I had booked a package for ooty from snow travel club and initially they said that my package is for 26k. Then i paid my first installment of 13k.. Then they said i will receive my hotel vouchers next day but next day they said that hotels are demanding full amount so they made me paid another 13k.. And said that i will receive the vouchers in 20 minutes.. But after 3 hours they called me and said they had booked this package by mistake as it was not meeting their requirements.. And demanded extra 9k.. I refused and told them to cancel this.. Then they said that 52%of my will be get deducted.. I somehow agreed to this as i had no other choice.. But till now it's been more than 60days but i didn't receive any refund.. They are such a cheaters.. Now their site is down and not responding to any of my call nor mail.. Avinash kapoor is the person who is behind this with some lady i don't remember the name.. Pls don't ever trust such type of sites and go with the geniune sites.. My hard earned money got wasted on these #..

Hi team,
I had book the honeymoon package of 24300 for 5 night and 6 days for shimla and manali from snow travel club.. I had made the 1st payment for 10000 from paytm for booking after that they had demand for the remaining payment of 14300 because hotel honeymoon inn asking for full payment and i made the remaining amount to company account... After some days they request more 6000 because hotel honeymoon inn is not in the budget of 24300 which was earlier package amount.. I made the additional 6000 requested bys ow travel and transfer to company account and they are agreed is the last payment will be but now i had ask the confirmation email for the hotel booking and other booking.. Now they ask gst amount near about 5400. Gst was already included in the earlier package of 24300. See payment confirmation via email. So kindly opine and refund back.
I also had emailed to head office of snow travel club and they confirmed multiple times refund will be credited in some days and lastly confirm on 25 april'19. See attached screenshot

1. I had discussion with varun aggarwal for the booking. And when i discussed with him he said i can pay 5000 rs as an advance so that he can confirm about the booking rest he told me to pay 4500 which will complete 50% of the booking after getting the booking id and he said i can pay rest during trip. I didn't receive any booking id. I paid 5000 rs.

2. Then i had discussion with rahul saxena he said if i pay another 10000rs then i will get the booking id in 1 hour rest i can pay later during the trip. I still didn't receive any booking id. I paid overall as 15000rs.

3. Later yesterday i had discussion with rajiv mehta he said untill and unless i pay rest of the amount he will not give booking id. He said on the call that booking is confirmed but he will share booking id within half an hour only if i pay rest of the amount. But i was not told about gst. Now they told i need to pay gst as well. Why this is not mentioned in my trip cost details at the start? Now i paid complete amount that is 23000rs that includes gst but where is my booking id?

I mean whats going on guys. Are you really serious about making customers happy? If you are customer centric then where is the booking id? Either share the booking id or refund my money.

I got only refund of 10000 still they need to refund rs 13000. Its already been more than a year but i didnt get the refund of rest of amount.

Now they have started company with new name "snow travel club".

Dear sir,
This is to bring to your notice that i have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted inr 5, 000/- from me towards family travel trip to mumbai. On the day of booking i was communicated that the trip will cost total of 10, 000/- (Inclusive of taxes) which will include stay and site seeing.
I made the payment of inr 5, 000/- into company account [protected], below are the details for the transfer
04 apr 2019 neft dr-idfb0021331-snow travel-netbank, mum-n[protected]-mubai package 18 2 5, 000.00

Post this payment their was no response from the sales team or from booking team, on 6th march 2019 when i requested for a booking details they asked me to make the rest of the payment only then they will be sharing the booking details with me, when i refused to make the remaining payment, they called me up on monday morning (Dated 8th march 2019) they told me that they will not be able to help me out with the package because of price increase.. They asked me to send out an email requesting for a refund to (Care. [protected]@gmail.com)

With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below
Sachin (Sales representative): +[protected]
Shivani chaudhary (Sales representative): +[protected]
Piyush (Booking team): +[protected]
Snow travel club (Domain registered with godaddy): +[protected], +[protected]
I am sure there will be more people involved in this matter.
Looking forward to your cooperation in this regard helping me get back my amount

Team snow travel / mr. Rakesh,

It's more than a month and i am still waiting for the refund of booking amount for trip to tirupati.

The 3rd extended deadlines for the payment has already gone by last week.
It would be nice if you can arrange for the advance payment which i have paid, as you failed to live up to your prior commitments made during the time of booking.

In-closed are the screenshots of emails in which confirmed to refund the amount.

Team Snow travel / Mr. Rakesh,

It's more than a month and I am still waiting for the refund of booking amount for trip to Tirupati.

The 3rd extended deadlines for the payment has already gone by last week.
It would be nice if you can arrange for the advance payment which I have paid, as you failed to live up to your prior commitments made during the time of booking.

Inclosed are the screenshots of emails in which confirmed to refund the amount.

Blady sales people of this company asked me to make a initial payment promising me that they will share the booking details with in an hour... Post payment i am continuously following up with this ppl for an update but even after 5 days could not get any update... The booking team is asking me to make the rest of the payments... I have wasted my half amount doesn't wanna waste extra..

Dear sir,

This is to bring to your notice that i have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted inr 30/- from me towards couple travel trip to shimla, manali, dharmshala. On the day of booking i was communicated that the trip will cost total of 30, 000/- (Inclusive of taxes) which will include hotel stay and site seeing.
I made the complete payment of inr 30, 000/- into company account (Equitas small finance bank a/c no[protected], below are the details for the transfer.

Payment date amount transferred to
14-feb-19 1000 paytm number: stc0057
21st feb 14000 paytm number:stc0065

1st march 19 10, 000 with ref stc0074
And last 5th march 19 5000/- with ref no stc5975 from my yes bank a/c: [protected] to fraud a/c as bank details mention above

Eveving on (5th march 19) i have received massage from mukesh sales person from payment for pay more gst amount around 5400 for the trip failing to meet their original commitment of 30, 000-. The reason quoted was earlier quote in no more workable.
Post that nitier i have received any call or email or massage for booking confirmation.

Even i hade ask for cancellation. They ware saying,, 33 per will be diducted, or pay full funds and take the booking voucher.
That's the reason i paid full amount but, it's seems to be a big big trape for "snow travel club"

With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below.
I request you please cease thir this a/c and check who is using this hard earn money. Take necessary action all of them.

Everyone who are thinking of planning their vacation through snowtravelclub.com (Based out of :32/5 sector 10, faridabad haryana 121001) please be aware that this company not legitimate with their business policy and tends to mislead people with lucrative offers, and take entire trip cost in advance and then start black mailing people seeking more money else they will cancel the trip and deduct about 40 percent of charges
This iscidence happened to me where they committed for a package to cover 5 places (5 night 6 days) in 35, 000/- but once I made the payment they offered booking for 2 days only and demanded more money for the remaining days.
This is highly unethical and uncalled for where any company cannot revise the rates once committed a given amount.

Looking forward to your cooperation in this regard helping me get back my amount

- Amit

Dear sir,
This is to bring to your notice that i have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted inr 25, 000/- from me towards family travel trip to tirupati. On the day of booking i was communicated that the trip will cost total of 25, 000/- (Inclusive of taxes) which will include stay and site seeing.
I made the complete payment of inr 25, 042/- into company account [protected] (Equitas small finance bank), below are the details for the transfer
Payment date amount transferred to
19-feb-19 6000 paytm number: [protected]
22-feb-19 4000 paytm number: [protected]
22-feb-19 7500 from hdfc a/c: [protected] to equitas small finance bank[protected]
25-feb-19 75042 from hdfc a/c: [protected] to equitas small finance bank a/c[protected]

Today morning (Dated 26-feb 2019) i received a call from the travel company asking me to pay 6000/- more for the trip failing to meet their original commitment of 25042/-. The reason quoted was earlier quote in no more workable. I requested them to cancel the booking and refund me back the entire amount of inr 25, 042/- but they said cancellation will attract approx 33% cancellation charges.
With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below
Avinash kapoor (Sales representative): +[protected]
Prerna singh (Sales representative): +[protected]
Aman (Sales head): +[protected]
Snow travel club (Domain registered with godaddy): +[protected], +[protected]
I am sure there will be more people involved in this matter.
Looking forward to your cooperation in this regard helping me get back my amount