Snr Square — not refunding any money and don't want to terminate the agreement

I have requested to cancel the agreement and as per agreement ready to pay penalty, but the builder is not ready to refund any money, saying no way it can be terminated after these many months, but, nothing is mentioned in the agreement. I am requesting him to honor the agreement, but, he just ignoring me.

Is it so easy in our country to cheat like this?
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SNR Square customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2018
SNR Square Customer Care's response
With reference to above complaint dated on April 6, 2018 in consumer forum, Regarding the cancelling of agreement and ready to pay penalty and we are not terminating the agreement and refund,

We like to share and help you on foremost better way, to get your issue resolved, And we like to confirm that we are a reputed builder in the Bangalore, we are one of the fast growing realtor / builder in the Bangalore, And customer satisfaction and quality product delivery to the customer is our main esteem, and uncompromising business ethics,

And this is seems to be a fake compliant on us to DEFAME /MALIGN our company name in the market, as we have checked, there is NO such name matching record found in our booking and sales data in any of our projects by our company.

We are still interested to getting your issue resolved in the best way possible if it is true, I request you to kindly get back us for further assistance and we will be glad to assist you in this regards,

Thanks & Best Regards
Suresh Ravindren
Sr. Manager - Post Sales.
SNR SQUARE PVT LTD,
Suresh.[protected]@snrsquare.com.
Contact no. [protected].
Apr 09, 2018
Updated by Rajan Reddy
Hi Suresh Ravindren,

Yes, there was a typo. One of my friends sent the above message, I copied and pasted, on his behalf - so, please instead of "I" read "one of friends". Anyway, it's not important to know the name {I am sure, you know whom I am talking about}. My friend is living abroad now a days and hence it's difficult for him to make frequent communication with you, still he tried but not received reply from you with proper solution. I can find out the latest and can ask him to drop another reminder, if you want to.

Thanks
Complaint comments 

Comments

Hi Suresh Ravindren,

Yes, there was a typo. One of my friends sent the above message, I copied and pasted, on his behalf - so, please instead of "I" read "one of friends". Anyway, it's not important to know the name {I am sure, you know whom I am talking about}. My friend is living abroad now a days and hence it's difficult for him to make frequent communication with you, still he tried but not received reply from you with proper solution. I can find out the latest and can ask him to drop another reminder, if you want to.

Thanks
Strange -- not sure what's wrong- Mr. Suresh Ravindren not responding my email. So, easy to cheat anyone in India!!???

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