Sonalika — complaint regarding the misconduct of ambay tractor agency agroha distt hisar haryana.

Address:

TEH & DISTT HISAR, Hisar, Haryana, 125047

I rohtash kumar s/o sh. Balbir singh r/o vpo jagan tehsil and district hisar (Haryana). I was purchased a new tractor of sonalika di-50 in last month of year 2019 from ambay tractor agency, agroha, tehsil and district hisar. At the time of purchase of the tractor the agency told that our tractor sonalika di-50 would work with more power than farmtrac-60. When i used the tractor then it was showing under load and not working well. I inform the above said agency regarding this technical fault of the tractor but the above said agency told that you used the said tractor continuously the same will start working smoothly. I tried to my best efforts but all in vain and the problem remains continuously. I visited the above said agency so many times regarding this problem but they not solve the problem and told me to leave the tractor in the agency then i ready to leave the tractor in the agency and i demand the receipt/job card of my tractor but the above said agency and its proprietor clearly refused to issue the receipt/job card to me and said that if you want to solve this problem then you left the tractor in the agency without any receipt/job card. We not issued any job card this is rules of the agency and you are bound to abide the rules of the agency. I said that how can left my tractor without any receipt/job card in your agency if any mishappening occurred with tractor then who are responsible for the same then the above said agency said that we are not responsible.
This act and conduct of the above said agency is unfair trade practice and deficiency in service and breach of trust. This act and conduct is against the consumer and your agency.
I humbly prayed that a necessary action will be taken against the said agency and solve my problem by way of removal of the said technical fault of the tractor or if not removed then my said tractor should be changed at your cost as soon as possible.
Thanking you

Consumer
Rohtash kumar s/o sh. Balbir singh
R/o vpo jagan tehsil and distt. Hisar (Haryana)
Mob. No. [protected]