Sonata — sonata watches battery cell performance problem | |||||
I bought a sonata watch from titan showroom in dombivli (E) last year.. Also i bought extended warranty for the watch for extra services.. But soon the battery of the watch drained and it needed to be replaced. Now i have replaced the battery cells almost 8-10 times.. It drains very fast. Also the time needed to replace the cell at the showroom is almost a week. So please look into it and give me a solution as soon as possible. Was this information helpful? | |||||
 2 Comments | |||||
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve