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COMPLAINTS

Sonata Complaints & Reviews

My watch is not changed and i brought it from army canteen...
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Vinayantil
from Pune, Maharashtra
Jul 27, 2022
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Water resistant

Address:CME pune dem 123

Watch is not water resistant under 30 m company Sonata
SF a Tata product 770033pp03...
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Ankuj244
Aug 13, 2021
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Service request

Address:H No-109,Kalaish Nagar ,chhota govindpur,jsr-831015

Dear sir,
I'm purchase your SF NN77053PP01 model but strap are broken I want last six months his model strap Please provided...
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Amol borde
May 5, 2021
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77031 sac

Mention subject serial no watch date is frequently go back date, I have continue update the date but same day watch date goes on back date, so please resolve my issue...
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Pallavi R Rai
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Watch

Address:Kadri mangalore 575002

I had bought a watch worth of 1900rs in galaxy watch work kodialbail and in 1 week color went off and gave to replce it ..its been a 15days..not even one single reply from the company as well a the shop..reduculars..service of watch shop as well as sonata company...
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Safinazi
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I want replacement

Yesterday i purchased titan sonata watch model no. nk8114sm01 which is silver colour i am not satisfied. At the time of purchase gold colour is unavailable in that shop. I saw your website its available now. I want that gold colour instead of silver. Can you please replace it?...
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Rudransh Goyal
from Morena, Madhya Pradesh
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the plastic used is of very low quality

Address:462003

I bougt a sonata fitness band model zero from a shop of morena. And i am highly annoyed with the quality of the watch the plastic used in the watch is of very poor quality. When i opened the strap on it the plastic broked into pieces. It is hardly two months old and the company has given me a warranty of 12 months and when i asked the shopkeeper about that he said it will cost u 800 and watch is not showing any response when i am charging...
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snehamohit
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sonata sona sitara analog white dial women's watch-nf8073ym01 x000pvflal

Address:Mumbai City, Maharashtra

Got defective product. I purchased it on 25 april 2018 via amazon, sold by cambium retail pritave ltd. Bhiwandi mhaarashtra. The first time she put on on her wrist, the strap got detached from the dial. Again tired to fix the strap with a sonata shop, they fixed it. Again she wore, within 1 hour again thestrap was detached from the dial. So it was a manufacturing defect. And she could never wear it. Totally waste of money.

Snehlata...
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Rajeshsinhak
from Dhaka, Bihar
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service

Address:831002

महोदय, मैं राजेश सिन्हा, आपको सादर अवगत कराना चाहता हूं कि दिनांक 10 अगस्त 2018 को मैंने न्यू टाइम हाउस, बिस्टुपुर जमशेदपुर से सोनाटा ब्रांड की दो घड़ियां खरीदी थे, जिसमें से एक...
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Savio Samuel
from Pune, Maharashtra
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regarding watch strap

Address:Nashik, Maharashtra

My watch strap got damaged so i wanted to fix a new strap for my watch but none of the service centre is providing quick service they asked me to wait for 20 days to fix my old damaged strap with the new ones (I. E service center in mumbai not providing quick service) even complaint number are either not responding and given false complaint number...
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Address:Hyderabad, Andhra Pradesh, 500056

I had raised complaint for same at world of titan at as rao nagar branch hyderabad however they assured me with giving me any receipt of complaint for replacement but its been 35 days till today i. E 3/01/2018. And today when i visited they said their stock was finished and raised complaint again today.

I really feel ashamed i bought my hard earned money of 955 to buy this sonata brand... The service very very poor even though...
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Vanshikaraj
from Raha, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in understanding some functions

In sonata 7949pp04 watch out of the 3 options available at the top the alarm rings only when chime is activated and the chime works only when alarm is activated. Is it a defect or in every watch this is the same plzz help me note:everything works when all 3 are activated?
If there is a defect then i have to return it as soon as possible. I have bought digital watch of sonata for the first time because it appeared to be different but...
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Rajanbuchade
from Mumbai, Maharashtra
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sonata watches battery cell performance problem

Address:Thane, Maharashtra, 421202
Website:Sonatawatches.in

I bought a sonata watch from titan showroom in dombivli (E) last year.. Also i bought extended warranty for the watch for extra services.. But soon the battery of the watch drained and it needed to be replaced. Now i have replaced the battery cells almost 8-10 times.. It drains very fast. Also the time needed to replace the cell at the showroom is almost a week. So please look into it and give me a solution as soon as possible....
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Address:Patna, Bihar
Website:[email protected]

Respected sir/madam,
I hereby would like to draw your attention towards my complaint regarding my purchase of sonata watch (M) nh77007pp03j. On 04 july 2016 from your authorized showroom gobinds watch maker and dealers, new market patn-01. The watch is stopped after a few months later of purchase. I am highly disappointed by the behavior of the company service center even after repeated complaints. First complain of stoppage 22 may...
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Bhaukali Prateek
from Bansi, Uttar Pradesh
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All the things have been invisible in the watch and has gone green

Address:Kolkata, West Bengal, 117B
Website:[email protected]

It is not showing the time all things have been invisible in the watch and had gone green and i have also lost my garrentee card so this is my problem can u plz tell me what should i do it is the super fibre ocean series and i really like my watch it was my favourite watch give me some solution please please please help me my no is [protected]given me a call in it and advice me...
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Smsb
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ladies watch

Address:Chennai, Tamil Nadu, 603110

I had a lot of trust on the brand of sonata but u people spoiled it because I bought a sonata ladies wrist watch on[protected] and on16-03-17 I have used it but in the very first time after wearing that watch I have noticed that all the buttons are going to broke and the pins which are attaching them in the chain are coming out of that... I lost my patience and u people lost my trust.. I am not satisfied I want exchange or replacement for...
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Ramitlal
from Muzaffarnagar, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrist watch repeated stops even after several repair at company's service center

Address:Meerut, Uttar Pradesh, 250001
Website:www.sonatawatches.in

Respected sir/madam,
I hereby would like to draw your attention towards my complaint regarding my purchase of sonata watch (M) 7998yl01 on 26 september 2015 from your authorized showroom ms krishna watch company, begum bridge, meerut. The watch is not working properly after a week of purchase. I am highly disappointed by the behavior of the company service center even after repeated complaints. Last time, i had given the watch on...
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Rao Ankur Yadav
from Jaipur, Rajasthan
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REGARDING REPLACEMENT OF WRIST WATCH

Address:Jaipur, Rajasthan

Respected Executive, I had purchased 'Sonata Digital Grey Dial Men's Watch- NG7982PP03J' on date- March 17, 2015 in rupees 399 INR. In just a mere of about 60 days watch got dismantled by itself, The assembly packing of watch got loose and the parts (specially hinges) started dismounting by itself, Now the watch is not potentially strong and it cannot bear even the decent jerks which may occurred when someone do some work after wearing...
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Akshat Agrawal 123
from Gidam, Chhattisgarh
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Regarding Problem in New Watch (09 days old)

Address:Durg, Chhattisgarh

I have purchased Sonata Super Fibre Touch Screen Watch (Model No. - NE7992PP01J) from Prime Time Shop, Sec 6 Bhilai (490006), C.G. on 08/01/2015. On 17/01/2015 the light in the watch stopped working at the same day I have launched a complaint to the shop keeper and left the watch for necessary rectification. I got reply that minimum period for rectification would be 20 days. I want to know is it the policy of the company to take minimum 20...
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sunil mahadeo
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrist watch

Address:Thane, Maharashtra

Purchase wrist watch from Ponkshe watch centre, Thane, on 4/2/2014, this watch is stop working on very next day, complaint to the stores he changed the machine of the said watch from another same watch on 11/2/14, but also this watch stop working on 13/2/2014, so i request to shop owner, to change this watch with another one, but he denied saying that titan has not allow us to do so, he kept this watch for repairing purpose, now this is question...
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Punith p
from Guruvayur, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WATCH Quality is not good & Service also not done properly

Address:Chittoor, Andhra Pradesh

We bought SONATA Watch 7981PP01 on 03 FEB 2013. The light & Alarm facilities in the watch are not working and we gave compliant in the showroom(shop where we purchased) & they sent it for service. They kept the watch for around one month and they returned it without any repair. This is worst service which needs to be corrected from Showroom & service provider. The Showroom where we purchased: TITAN ONE(TIN#[protected]), VEDA...
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Mohsin Mohidin
from Anantnag, Jammu and Kashmir
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior of the seller

Address:Jammu and Kashmir

sir i had purchased a sonata fibre watch from a local shop with one year warranty........but it turned out to be irresistant to water. i took it back to the seller for the warranty claim.. he accepted and promised to get me a new watch within a week, it was december 2012. since then i had been visiting him for the watch and every time he would say that the watch will reach within a day or two...he excused the same untill 7th may when i visited...
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7642rakesh
from Kunnamangalam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of watch

Address:Kozhikode, Kerala

Sir I bought a sonata watch & had complaint for this watch.so gave to the shop.Its having replacement warranty ,they are not giving new watch....
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Pankaj Chandravanshi
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the watch stopped working

Address:Bihar

i have a sonata (sf) watch

s no. 7962pp02
C.M no. 12254
date of purchase: 14-02-'12

the showroom where i bought it:

shop : digital watch & electroner
address: sarayaganj, muzaffarpur, bihar, india

subject:
it's digital section has stopped working as it got dropped. and when i took it to the shopkeepers as it has 1 year replacement warranty...
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avinash bakale
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new watch repairing matter

Address:Thane, Maharashtra

before 3 month buyed a sonata wrist watch,after 2 days watch get the problem in it,and the shop keeper of (phadke watch center,dombivali e) exchanged the watch and given the new watch but after some days i have faced new problem the arrow in the watch showing the seconds had been fallen and again the shopkeeper had taken the watch and after 8days by repairing he had given back to me but again i m facing the same problem after 1 month, i...
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vivek.ms
from Samalkha, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not replacing paint scrached watch

i purchase A680 fiber model watch in night time in NEW TIME AGENCIES, AUTHORISED DEALERS:TITAN & SONATA WATCHES, #1052/1, SHIVARAM PET, MYSORE, TIN NO-[protected], DATED-02.06.09.Phno[protected], [protected], morning i saw the paint dimmed scrathes and evening i visit the shop and asked for replacement, he teel me copany executive come tomarow i will replace u, once again iwent shop same answer i get, till i could not get replacement...
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