South Bihar Power Distribution Company [SBPDCL] — Meter reader not coming to take electric bill

Dear sir
Let me regret to inform u that we had a new connection of electric supply last year may 2015 in Alamganj loharwa ghat near mandir and transformer . since last year no one meter reader is coming to take out the reading. For last one year we are going to nearest electricity office Kumhrar to log this complain and giving all documents and route number more than three times. Every time they are promising we will look into this matter . but ate the end of month meter reader coming to the nearest house but they said your name is not available in the system. We complained many many times . unfortunately 2 or 3 times they took out the bill manually . may be they are not putting the route number propely. For last 1 year me and my father going to log the complain but there is no use. Three days before I found meter reader and called them but not giving response. They are very lazy. I request u sir pls look into this matter & take the necessary steps.