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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

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Last updated Aug 7, 2023
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Second Floor, Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India
800001

South Bihar Power Distribution Company [SBPDCL] reviews & complaints(664)

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A
Ak singh 01
Aug 7, 2023
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Recharged my smart meter online with Rs300 & Rs 400 through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 7:26 am
On 30th july 2023 . Unable to contact any customer support
South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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    R
    Rohit Ranjan Pandey
    Aug 2, 2023
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    Address:Flat number 50903, Nikoo Homes 1, Bhartiya City, Bangalore.

    High Meter bill. The house is closed from long time and we were paying electricity bill every month. The electricity bill for previous months was less but suddenly this month it came as Rs. 19485 which is not correct. Please support.
    Also If I try to add complaint from sbpcl website it says wrong CA number. https://sbpdcl.co.in/(S(2haq50puzedcqagvolrild5p))/frmhome.aspx

    Client Name - Anjani Kumar Pandey (deceased)
    Registered Number - [protected]
    Contact Number - [protected] (Rohit Ranjan Pandey)

    Please reissue the bill with correct details and charges.
    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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      A
      abhifire2020
      Jul 4, 2023
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      My CA number is [protected], i received a very high bill for the month of july and when i checked in detail i learned that the last month reading is showing incorrect and is very very less leading to the very high bill . the current reading is 11609 and the last is showing 3320 units only. In feb only my meter reading was 8939 .
      +2 photos
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        M
        maniksingh474
        Jul 3, 2023
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        Address:Vill - Hajipur, P.O. - Korari, Dist. - Nalanda, Bihar - 801304

        Dear Sir/Madam,
        I am Mr. Manik Singh and my consumer number is [protected].
        I had applied for permanent disconnection of electricity. The amount asked by Chandi electricity office staff for permanent disconnection has already been deposited and She (a lady sitting in the first cabin just after entering the block) assured me that your disconnection will be done within a week. When I asked for no dues, She don't have any answer; in response to my question I got a reply from her that, come next time to get the no dues. However, even after waiting for a week, disconnection has not been done yet.
        Since I am an 85 years old man and unable to come to Chandi office many times, I request you to please give me the no dues immediately and permanently disconnect the electricity now.
        My registered mobile number is not having with me. For any contact you can call/message on my mobile number [protected].
        Remarks: No uses of electricity since last two years. The same reading was reflected during disconnection.
        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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          A
          Ayushi_123
          from Bhagalpur, Bihar
          Jul 2, 2023
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          I recharged my smart meter online with Rs1000/-, through SUVIDHA app. Amount got debited from the account but not added in the recharge balance. The transaction was done on[protected].
          Transaction no.(UTR):[protected]
          Consumer ID/CA no. : [protected]
          Consumer name: Nagendra Pd. Mandal

          Unable to contact any customer support
          +1 photos
          South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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            A
            Aman101dalmia
            Jun 29, 2023
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Recharged via Bihar smart meter app. Money deducted but not showing in app account. Transaction done at 9:37AM today for account[protected]
            Jun 29, 2023
            Complaint marked as Resolved 
            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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              A
              Ayush262536
              from Patna, Bihar
              Jun 12, 2023
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              Address:Gola road patna

              My electricity bill has increased to double but my power consumption is still the same.why it is happening.
              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                G
                Gannu tripathi
                May 17, 2023
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                Address:छावनी मोहल्ला वार्ड न ०- 8 छोटी मस्जिद

                छावनी मोहल्ला वार्ड न o 8 जिसका transfmer पशु अस्पताल मे है मेरे द्वारा स्वयं jee Or कार्यपालक अभियंता से संपर्क कर problem के बारे मे बताया l कार्यपालक अभियंता के द्वारा बोला गया की मै कुछ नही कर सकता आप Jee से बात करिये मै कुछ नही कर सकता मेरे bus मे कुछ नही है l आपसे निवेदन है की शीघ्र voltage problem की समस्या को दूर किया जाए l
                +1 photos
                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                  sandy789868
                  Apr 17, 2023
                  Apr 19, 2023
                  This thread was updated on Apr 19, 2023
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                  Extra bill generated

                  I live in rural area which village is Vishunpur Pakri of Patna District and it belongs to Beur thana.

                  On 28/05/2016, I had taken the connection. It should have issued DS-1 connection but intensionally DS-2 connection was issued having told "After meter Instalation It will be reformed and DS-1 bill will be generated". Meter installed in 2019 but not updated from DS-2 to DS-1.

                  On 13/03/2023, I wrote an online...
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                  B
                  Mar 28, 2023
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                  Address:242 C/1 Sachidanand Vihar Colony Domuhan Bodh Gaya Gaya Bihar 82231

                  A transformer has been installed on my property without informing me and taking my consent.

                  I have written several emails to EEGAYAURBAN & MD SBPDCL

                  I have not received any response till date.
                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                    S
                    Sauravchauhan
                    from Gaya, Bihar
                    Mar 27, 2023
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                    Address:Siddhartha puri colony chandni chowk road no 2 manpur gaya

                    Sir, mere ghr ke bgl se 11000 volt wire pass hua hai phle abadi ni rhi toh nale ke uper se ye wire pass tha or waha pr tree ni tha or us height 20 feet thi par wqt ke sth ye height jhul kr 8 feet hogya or ye bgl me tree se sat kr mere ghr tak current aata hai ab or hr log ka life risk me hota hai khash kr jb barrish ho tb bhut baar complaint kiya par koi help nhi hua wire tut jta hai toh bs repair kr dete hai pr danger hmesa bana hai na tree katate hai na wire ki height uper krte hai bs chor rkha hai bhagwan bharose bich me agr ek poll gada jaye or new wire lgya jaye toh ye problem khtm hogi or tree ko kaat diya jaye par koi ni sunta isliye mujhe yha complaint krna par rha
                    Mai Siddhartha puri colony chandni chowk road no 2 manpur gaya me rhta hu or bs 11000 volt ka ye wire se bhut preshn hu isliye meri help ki jaye sir
                    Thanx you
                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                      C
                      chandankumar1991
                      from Kolkata, West Bengal
                      Mar 18, 2023
                      Mar 26, 2023
                      This thread was updated on Mar 26, 2023
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                      Website:South Bihar Power Distribution Company

                      By mistake I have paid my electricity bill of last landlord house through CRED app with upi transaction of axis bank on 18th March 2023.

                      So I request you to take a action related to the refund of my money. I have attached my bank transaction mail also.
                      +1 photos
                      South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
                      Dear Team,

                      Please update on the above issues
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                        A
                        Aditya565
                        Dec 30, 2022
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                        On 30th dec., I've recharged with 500rs., amount was deducted from my bank account but balance not updated in Bihar bijli smart meter app, Kindly Help me, I can't connect to any customer service
                        South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                          M
                          Manish Shrivastava bbu
                          from Kudra, Bihar
                          Dec 14, 2022
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                          Address:SBPDCL Kudra

                          Dear Sir,

                          I would like to inform you that, My Name is Deepak Kumar Srivastava, Village- Tamadh, Post-Odar, Dist - Kaimur Bhabua Bihra 821108, on Dated - 24th Nov 2022, SBPDCL Team reached my home around 01:26 PM, and found some issues with My Electric Meter, I am ok this is my mistek, but during the penalty they over charged Motor on my name, but Motor already registered Umesh Lal Name, he paid bill every month, when i request many time to remove the extra penalty about wrong motor charges on me, Mr Bipin Bihari Lal (SDO Kudra) & JE Gautam Singh Kudra denied my request, and he told me what amount I have written against you during the FIR this is Final no. It can not change, I am also attaching my FIR Copy.
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                            N
                            ndhandhania
                            Dec 13, 2022
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                            Address:bihar

                            Dear Sir/Madam,

                            I made the payment online yesterday, but the same is not reflecting. Could you please confirm if the payment is received.

                            CA Number: [protected], [protected]
                            South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                              Kumarnishant134
                              from Nawada, Bihar
                              Dec 7, 2022
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                              Address:SUSHILA DEVI W/O KAMESHWAR SHARMA,SAMAI,SAMAI,MUFFASIL, NAWADA,NAWADA,BIHAR,805104,

                              EB supply disconnected since 5-Dec-22 without any information.
                              CA no-[protected]. Already payment submitted month to month.
                              South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                C
                                citizen of sasaram
                                from Powai, Maharashtra
                                Dec 1, 2022
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                                JEE Power house sasaram

                                Sir/Madam I am a citizen of Sasaram, Bihar, 821115 I want to say that I purchased a house in my town and when i go to main SBPDCL branch from there staff told me to go to power house which is in MADAAR DARWAZA i came here to complete the process to the Angle which is on my house wall and the wall is in very critical condition i want to distroy that wall and make a new and for that i want that Angle to be removed from there power house man...
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                                R
                                Rajeev ranjan kumar ramu prasad
                                Oct 12, 2022
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                                I recharged my smart meter for Rs.200 online on Bihar bijli smart meter app. The recharge didn't succeed but amount has been debited from my bank account.
                                South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                  N
                                  naveenkarn23)
                                  Oct 7, 2022
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                                  I get it every month fake bill since one year.i rarely go one in 2 times a year for 10-20 days.but I got all month fake bills. How can I use electricity without going there.CA[protected]
                                  South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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                                    M
                                    Mithilesh kr sharma
                                    from Sasaram, Bihar
                                    Oct 2, 2022
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                                    Address:Nauhatta rohtas bihar(821304)

                                    Hai
                                    Sir my name is mithlesh kr sharma sir hamre ghar par abhi tak mitar nhi lagaya gya hi ham bhot pryas kar chuke yha tak ki hamre jo adhikari hi unse maine is chij ko karne ke lie bola par abhi tak koi soultion nhi mila sir aur o bina mitter ke hi bijli ka bil de dete hi please solve that sir
                                    South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.
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