South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

I recharge my prepaid meter or smart meter but still my rechage incomplete but payment has been debited from the wallet.
i used the csc portal for recharge.
csc id =[protected]
CSC Txn Ref. : [protected]
date = 30/05/2025
CA NO = [protected]
AMT = RS. 400/-

2) Consumer No. : [protected]
CSC Txn Ref. : [protected]
Consumer Name : MD JAWED AHMAD
Amount Paid : ₹ 300.00
Txn Date : [protected]:16:03

3)
Customer Info [protected]
Amount Paid : ₹ 290.00
CSC Txn Ref. : [protected]

सेवा में,
श्रीमान मुख्य अभियंता महोदय,
साउथ बिहार विद्युत् निगम
पटना (बिहार)

विषय: पोल हटाने हेतु

प्रिय महोदय,
मेरी कॉलोनी में 2020 में नया पोल लगाया गया है जो कि अभी पूर्ण निर्मित नहीं है। मेरी बाउंड्री वॉल के पास पुराना पोल लगा है जो कि काफी खतरनाक है, सभी हाई एक्सटेंशन तार मेरी बाउंड्री वॉल के अंदर आ गए हैं, जिनका इक्लेक्टिक शॉक के संपर्क में आना खतरनाक है और जो कि दुर्घटना का कारण बन सकता है।

सभी नए बिजली के खंभों को अच्छी तरह से योजनाबद्ध तरीके से सुरक्षित तरीके से स्थापित किया जाए। इसलिए मेरा आपसे निवेदन है कि कृपया बिजली के झटके और जानमाल की हानि से बचने के लिए मेरी सीमा की ओर से पुराने खंभे को हटा दें और जो नए पोल 3 साल पहले गाड़े गए हैं उनमें नई तार डाले जाए। इस संदेश के साथ कुछ स्नैपशॉट संलग्न कर रहा हूँ।

धन्यवाद

दिनांक: 11/09/2023 प्रार्थी
(मोहन कुमार सिन्हा)
पता बुधनगर रोड नंबर-3
लैंडमार्क : होटल राम बाबू के सामने |
कंकड़बाग पटना-20

Recharged my smart meter online with Rs300 & Rs 400 through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 7:26 am
On 30th july 2023 . Unable to contact any customer support...

High Meter bill. The house is closed from long time and we were paying electricity bill every month. The electricity bill for previous months was less but suddenly this month it came as Rs. 19485 which is not correct. Please support.
Also If I try to add complaint from sbpcl website it says wrong CA number. https://sbpdcl.co.in/(S(2haq50puzedcqagvolrild5p))/frmhome.aspx

Client Name - Anjani Kumar Pandey (deceased)
Registered Number - [protected]
Contact Number - [protected] (Rohit Ranjan Pandey)

Please reissue the bill with correct details and charges.

My CA number is [protected], i received a very high bill for the month of july and when i checked in detail i learned that the last month reading is showing incorrect and is very very less leading to the very high bill . the current reading is 11609 and the last is showing 3320 units only. In feb only my meter reading was 8939 .

Dear Sir/Madam,
I am Mr. Manik Singh and my consumer number is [protected].
I had applied for permanent disconnection of electricity. The amount asked by Chandi electricity office staff for permanent disconnection has already been deposited and She (a lady sitting in the first cabin just after entering the block) assured me that your disconnection will be done within a week. When I asked for no dues, She don't have any answer; in response to my question I got a reply from her that, come next time to get the no dues. However, even after waiting for a week, disconnection has not been done yet.
Since I am an 85 years old man and unable to come to Chandi office many times, I request you to please give me the no dues immediately and permanently disconnect the electricity now.
My registered mobile number is not having with me. For any contact you can call/message on my mobile number [protected].
Remarks: No uses of electricity since last two years. The same reading was reflected during disconnection.

I recharged my smart meter online with Rs1000/-, through SUVIDHA app. Amount got debited from the account but not added in the recharge balance. The transaction was done on[protected].
Transaction no.(UTR):[protected]
Consumer ID/CA no. : [protected]
Consumer name: Nagendra Pd. Mandal

Unable to contact any customer support

Recharged via Bihar smart meter app. Money deducted but not showing in app account. Transaction done at 9:37AM today for account[protected]

My electricity bill has increased to double but my power consumption is still the same.why it is happening.

छावनी मोहल्ला वार्ड न o 8 जिसका transfmer पशु अस्पताल मे है मेरे द्वारा स्वयं jee Or कार्यपालक अभियंता से संपर्क कर problem के बारे मे बताया l कार्यपालक अभियंता के द्वारा बोला गया की मै कुछ नही कर सकता आप Jee से बात करिये मै कुछ नही कर सकता मेरे bus मे कुछ नही है l आपसे निवेदन है की शीघ्र voltage problem की समस्या को दूर किया जाए l

I live in rural area which village is Vishunpur Pakri of Patna District and it belongs to Beur thana.

On 28/05/2016, I had taken the connection. It should have issued DS-1 connection but intensionally DS-2 connection was issued having told "After meter Instalation It will be reformed and DS-1 bill will be generated". Meter installed in 2019 but not updated from DS-2 to DS-1.

On 13/03/2023, I wrote an online complaint for first billing and its complaint no is [protected].

After 3 days I call on 1912 and got another complaint registered against first billing and its complaint no is [protected].

After 2 weeks, I got a phone call from Punpun Subdivision and it is shared to me my CA no[protected]. In this CA Number have Rs. 16, 354 dues for 1205 units by average billing til march, 2022 and have many incorrect details which do not match to me.. like consumer's name, consumers Father’s Name, mobile number, meter number, connection date. I called back on that number and shared all these incorrects. He called me office with connection receipt, meter's photo and neighbor electricity bills.

next day I visited the office. An Assistant IT Manager sir updated everything except meter number. He told that Meter number correction will be done after payment for this bill with at least Rs. 10, 000 and then Rs. 118 for RCDC.

After next day I visited office and paid 10, 000 applied RCDC. Meter number correction is done but DS-2 consumer based bill generated of Rs. 22, 691 for rest 3310 units (4515 Current Reading - 1205 Previous Reading).

My neighbor is using DS-1 connection and his CA no is [protected].

Finally I request you for changing my Connection from DS-2 to DS-1 and generate the actual bill on Current Reading 4515. Thank you!

A transformer has been installed on my property without informing me and taking my consent.

I have written several emails to EEGAYAURBAN & MD SBPDCL

I have not received any response till date.

Sir, mere ghr ke bgl se 11000 volt wire pass hua hai phle abadi ni rhi toh nale ke uper se ye wire pass tha or waha pr tree ni tha or us height 20 feet thi par wqt ke sth ye height jhul kr 8 feet hogya or ye bgl me tree se sat kr mere ghr tak current aata hai ab or hr log ka life risk me hota hai khash kr jb barrish ho tb bhut baar complaint kiya par koi help nhi hua wire tut jta hai toh bs repair kr dete hai pr danger hmesa bana hai na tree katate hai na wire ki height uper krte hai bs chor rkha hai bhagwan bharose bich me agr ek poll gada jaye or new wire lgya jaye toh ye problem khtm hogi or tree ko kaat diya jaye par koi ni sunta isliye mujhe yha complaint krna par rha
Mai Siddhartha puri colony chandni chowk road no 2 manpur gaya me rhta hu or bs 11000 volt ka ye wire se bhut preshn hu isliye meri help ki jaye sir
Thanx you

By mistake I have paid my electricity bill of last landlord house through CRED app with upi transaction of axis bank on 18th March 2023.

So I request you to take a action related to the refund of my money. I have attached my bank transaction mail also.

On 30th dec., I've recharged with 500rs., amount was deducted from my bank account but balance not updated in Bihar bijli smart meter app, Kindly Help me, I can't connect to any customer service

Dear Sir,

I would like to inform you that, My Name is Deepak Kumar Srivastava, Village- Tamadh, Post-Odar, Dist - Kaimur Bhabua Bihra 821108, on Dated - 24th Nov 2022, SBPDCL Team reached my home around 01:26 PM, and found some issues with My Electric Meter, I am ok this is my mistek, but during the penalty they over charged Motor on my name, but Motor already registered Umesh Lal Name, he paid bill every month, when i request many time to remove the extra penalty about wrong motor charges on me, Mr Bipin Bihari Lal (SDO Kudra) & JE Gautam Singh Kudra denied my request, and he told me what amount I have written against you during the FIR this is Final no. It can not change, I am also attaching my FIR Copy.

Dear Sir/Madam,

I made the payment online yesterday, but the same is not reflecting. Could you please confirm if the payment is received.

CA Number: [protected], [protected]

EB supply disconnected since 5-Dec-22 without any information.
CA no-[protected]. Already payment submitted month to month.

Sir/Madam I am a citizen of Sasaram, Bihar, 821115 I want to say that I purchased a house in my town and when i go to main SBPDCL branch from there staff told me to go to power house which is in MADAAR DARWAZA i came here to complete the process to the Angle which is on my house wall and the wall is in very critical condition i want to distroy that wall and make a new and for that i want that Angle to be removed from there power house man send me again to main branch of SBPDCL when i went there again then again they told me that the address is not in their control then they send me again to power house where JEE was there this is very annoying i told him that why you all are sending me here and there then they the JEE I don’t know the name of him they threat me and said that go your work is not done do whatever you can then i say why then they say you are angry yes i am angry because from both they are sending me here and there then they missbehave with me and my mother also and in loud voice they said that your work will not done go and do whatever you want. Sir/Madam I want a legal action on him as soon as possible because if this is your department doing then i will take another action so from me its a humble request take action on JEE POWER HOUSE MADAAR DARWAZA, SASARAM.

Citizen of Sasaram

I recharged my smart meter for Rs.200 online on Bihar bijli smart meter app. The recharge didn't succeed but amount has been debited from my bank account.