Spoton Courier — consignment not received yet.. and staff talking rudely

Address:

GUNADALA, Krishna, Andhra Pradesh, 520004

This is ramesh from vijayawada, i got message from spoton "your shipment thru spoton awb[protected] is now reached final delivery destination. We will contact you soon. Track shipment tinyurl.com/rwse5hr".

This consignment from fdc ltd, but upto now not received yet, i was checking my consignment status in your site it shows "person is not available". How is it possible sir even their are not contact me and i was cancelled all programs because of to receive my consignment. I am waiting for that consignment last saturday upto 10:30 pm but not use, even not contact me.

Dear sir

Please find the following attachment files.
1) 3 consignment from spoton
2) 2 consignments from tci exp ltd
3) 1 consignment from delhivvery services

3 lr's from spoton, remaining from others when i was got consignment from your spoton, your service staff demanding money from me, just i paid small amount. After second time he damaged more money, i said sorry i am not give, after then he trouble me like lately bring my consignment, at this time he totally trouble me and my consignment, he said to me bring your consignment i am not coming at home, your road not sufficient to drive, your is too bad, your road is too high, number of speed breakers, i am waiting here (1.5 km to my home) come and take otherwise returns to consignment".

Up to 3 times same person, same consignment, same address, he delivered my consignment. When i was stop and rejected giving money. He says not possible to bring at your home. Just i asked one questions to him how it possible last 3 times to delivery, why it is not possible at this time. Can you explain please, he answered" that time possible this time not possible, go and complaint (With careless talking) to any one, i don't care".. This is your spoton courier service.

Sir sent my road map pic all courier service delivered my consignment at my home safely, expect your spoton and your staff answered (Rudely).

I have audio recording,

So kindly respond and take an action, please sent my consignment as possible as early.