Spykar.com — i have to place a return request.. customer support of spykar.com is not helping

Address:	jwalasingh lodge ,chhitupur ,bhu, Varanasi, Uttar Pradesh, 221005
Website:	Spykar.com

Their site is not available.. And i have to place a return request.. And their customersupport teams are not responding to my email also..
And their return policy day limit is about to get over... They have not even text me order id and keep asking for it.. Though they asked for tax invoice.. Which i have already send to them... But still no response from them.. Help me sir..
[protected]@gmail.com..