Sreeleathers — exchange of genuine item

Address:

Motijheel, Muzaffarpur, Bihar, 842002

My parents have bought a sandal from sreeleathers whose size doesn’t fits me. I visit the same store to exchange the same and return the product to outlet manager on behalf of which he write the particular date along with exchange on the bill. Unfortunately i got some urgent work do i left the outlet without taking another item. Afterwards when i came later to take the new product one of the staff said me to handover the old item. I said him that i have already submitted the old one and showed him the slip mentioned exchange (With date) by one of his manager. He said me to come after one week as that particular manager is on leave. Again i visited the store and meet that particular manager and after discussing the scenario he recognised me but said that i have not submitted any article. Even i asked him to check the video footage of that day but he refuses saying that we don’t have so much old data (Its only 15 days back).

Now i want to know from sreeleathers team, what i have to do to get back my thing.

Anshuman
[protected]
Outlet-motijheel, muzaffarpur