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Sreeleathers Complaints & Reviews

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Sajal Bhattacharyya
May 31, 2023
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Very Bad Product Shoe

My name is Sajal Bhattacharyya. I have purchase a Shoe 09.04.2023, Model No-17913. At Naihati Mitra & Saha Leather Products. But after wearing this shoe for a month, all the pesting of the shoe came off.As it was within the warranty period i returned the shop on 22.05.2023..Today i call to aske if my shoe have arrived and i was told that these shoes will take 15 to 20 days. And if you have any problem then complain to the company.Thats why...
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Priyo765
from Kolkata, West Bengal
Mar 14, 2023
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Shoe

Address:Mathkal, Naskarpara, Charaktala Mandir

Damaged shoes within warranty but the showroom is asking for money...
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VISHNUPRIYA GUPTA
Jan 9, 2023
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Invoice num INR00606859

Reference: Invoice num INR00606859

Dear SreeLeather Team,

Had a terrible and agonizing experience at your 3&4 LINDSAY store on January 3, 2023.

I had purchased two ladies wallets, model numbers 68025 and 108207, costing INR 500 and INR 470, respectively, which I left behind at the store near the belt sizing counter after picking them up from the salesperson. The following day I returned to the...
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Reference: Invoice num INR00606859
Dear SreeLeather Team,
Had a terrible and agonizing experience at your 3&4 LINDSAY store on January 3, 2023.
I had purchased two ladies wallets, model numbers 68025 and 108207, costing INR 500 and INR 470, respectively, which I left behind at the store near the belt sizing counter after picking them up from the salesperson. The following day I returned to the store and alerted the...
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venugopal9927
from Chennai, Tamil Nadu
Dec 12, 2022
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I purchased the travel bag of cost 1295 but bag was not delivered till now

Please find below details which i had purchased on NOV 29th 2022 with transactio id: P[protected]. But still today 12th Dec the travel bag was not delivered.

I had called given contact number on site . they given another number [protected] and another number[protected] also not picking my call. This is waste of time and money for me.

Hence requesting people do not buy online on sreeleathers...
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Saysab
from Kolkata, West Bengal
Nov 23, 2022
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Order doesn't placed but my money was deducted

Today I've placed an order of shoe for RS 875. My money was deducted but i didn't recieve any confirmation mail or details of order are not showing on my account section. It's a huge money for me. Please resolve it 😢...
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Sumit Sharma 99
Oct 28, 2022
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Demand money for carry bag

Hello Sir/Mam,

Hope you are doing well.

It’s my bad luck, today I visited your showroom in gurgaon.
I bought a bag & your people on cash counter has demanded money for carry bag. But with other items the carry bag has been free.
It’s really a shameful rule & I really hurt.
It’s my request to your top management, please change the rule or close your showroom permanently.
br...
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F
fakharemd
from Gopalganj, Bihar
Oct 10, 2022
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Order item still not shipped.

Dear Sir,
I am writing this mail with great regret. I ordered some items dated september 25, 2022 order no SL28064 till now this item has not been handed over to Ecom express Pvt ltd.
There is no response from your side on whatsapp or there is no medium to contact you. Kindly delivered my item ASAP....
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W
well Indian
Jul 17, 2022
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Service

Address:Bihar Sharif Nalanda district

The service of Bihar Sharif branches not good and the person who is sitting as a manager doesn't know how to behave with customers so kindly take certain actions of Bihar Sharif manager of sreeleather. Today is my last day of warranty period but he is saying that today is not last I have purchased my product on 174 2022 but he is saying that your warranty period is over kindly take care otherwise I have to go to court....
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Indronath Ghosh
Jul 8, 2022
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Billing

They didn't provide bill after returning my bag...
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S
Sayyeda Hoora
Jul 1, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Staff behavior

The staff behaviour is so very disappointing. I waited for half an hour to get the correct size of my shoes but then too I had to come out empty handed. The staffs were rude and didn't listen to any of my instructions. The customers who came later were attended before me. Such a disappoitment I had to face.
This was at sreeleathers of Mirza Ghalib street. Opposite fire brigade....
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Hawamahalraj
from Nagpur, Maharashtra
Jun 26, 2022
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Mens shoes invoice no SL13416

Ordered online mens shoes on shree leathers site Mens shoes invoice no SL13416 on 16 may, delivered on 29may 2022.
But very sorry to say such a big company of kolkata now selling very low quality product..
My shoe only after 3 time use sole tie came out . it is made of cardborad. Under that sole has no thickness only hollow deep holes. Card board totally gone off..
Company totally looting its customers.. If i compare...
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SuvenduKB
from Bengaluru, Karnataka
Jun 14, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
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Online selling of Ladies Heel Sandal

Address:Kolkata
Website:sreeleathersonline.com

Today morning I ordered a LADIES Heel Sandal and the amount was deducted Rs.554 from my A/c (Ref No. ECOM_[protected]. After that, there was no mail/message/sms confirmation towards payment done/Order received.
When I checked into my SreeLeather portal A/c, found no order placed. They also don`t provide any customer care number nor any contact number. My hometown is in Kolkata but I am staying in Bangalore for job. It is very strange...
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simsnithya
from Chennai, Tamil Nadu
May 17, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Ladies Chappelle

Address:Nil
Website:Nil

3weeks i bought 2 set of Chappelle's
Totally damaged and 2 sets also...
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Address:Online booking from sreeleathers website
Website:www.sreeleathers.com

I have purchased a men's Sports Shoe 36452 and men's wallet on 27th April, 2022 but till date I have not received my shipment/items, it was packed by Shiprocket and couriered by Xpressbees Surface & order I'd is 33849 and AWB [protected].expected delivery date was 04th May 2022. But till date not delivered to me.Pl look into the matter and do the needful....
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V
Vishu01234
Apr 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst product and waste of money

Address:New Dakbunglow Shahi Commercial Complex, opposite of Hotel Somrat, Fraser Road Area, Patna, Bihar 800001
Website:Sreeleathers

I purchase a item name G.CHA item code- 26405 for my father from Shreeleathers New Dakbunglow Shahi Commercial Complex, opposite of Hotel Somrat, Fraser Road Area, Patna, Bihar 800001 on 24/02/2022 but in few days under warranty it’s broken from sole in public place nd got insulted from this wrost product so please take a necessary action on it....
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Venkatram Bhashyam
Apr 12, 2022
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No more response from my online order

My order id is 31120. I have ordered on April 9 thro online of your website still now no tracking information is not available. Also i enquire thro toll free number there is no more details given. I need a response from your side.
Thanks
Venkatram B...
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S
Shankar kr
Apr 2, 2022
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Safety shoes

Address:Sakchi jamshedpur jharkhand

I am buying a safety shoes in 1st of january 2022 shoes damage in one month.shoes replace next shoes damaged in one month....
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vikash dongo
from Raipur, Chhattisgarh
Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered online item model no 510807 not shipped

Address:Sreeleathers 20, South Usman Road, T.Nagar Chennai Tamil Nadu 600017
Website:www.sreeleathersonline.com

Sir, I have ordered a formal shoe model no 510807 online from sreeleathersonline.com on dated 16 February 2022 but item does not delivered to me. Kindly help me to resolve this issue.
Invoice no is 25427

Thanks and regards
Vikash Dongo
[protected]...
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M
MAA TRAVELS AGENCY
Oct 26, 2021
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Billing problem

Address:Agartala laxmi narayan stores

Dear team.
Agartala sreeleathers office. Billing and payment problem. Very bad behaibour. Totally disappointed. They say card and online not allowed. If you don't have cash money. Don't coming showroom. And packed also not available. After withdraw money from atm. I come and pay the bill. Please look at the metter. Your company is branded. It's doesn't mean. Your behaibour look like shamefull. Just very bad experience. If any questions...
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Dr. Tarun Sengupta
Oct 12, 2021
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Damaged product sold

Address:Malda

On 12/10/21 I purchased a pair of ladies sandal item no 60073, HSN 64029990 cash memo no C2/029689from Malda outlet. The product give damaged and crack in the right pair....
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Vivian Mark Chowdhury
from kolkata, West Bengal
Oct 3, 2021
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Company logo not mentioned on the shoes

Address:14/31B chowbaga road near 42A bus stand c.n Roy road

I purchased a gents sandals today 2nd October 2021 the shoe code is 201701 and the company logo is not mentioned on the shoes....
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Sabarna Samanta
from Pandua, West Bengal
Sep 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment given from amazonpay successfully but denied to give product or return money.

Address:5 M.G. Road, Opp. Howrah Municipal Corporation Stadium, Maidan, Howrah, West Bengal 711101
Website:sreeleathers.com/index.php

Rs 385 Payment given from amazonpay successfully but denied to give product or return money. Please do the needful....
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Upendarprasad
Sep 7, 2021
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Shoes heal broken

Address:19 KM LANE LOWER CHELIDANGA ASANSOL
Website:[email protected]

I have purchased a pair of shoes in 3 to 4 month ago but I am very surprised to see that in only after 4 month use Shoe's heal is broken, It is not a good sign of consumer satisfaction.

Detail of Shoes is MFGDOJ CODE 17902.

When I went to Asansol show room of Shree leather they suggested me if I want to repair these pair of Shoes then I have to pay rs 300/-.

I purchased Shoes from Shree Leather...
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Address:Kolkata
Website:www.sreeleathers.com

I have recently brought a sandel from there website I have paid a heavy amount, after paying there was no response but my money got deducted, when I tried calling customer service they were so rude, they said it's not there duty, on the other hand my money is stuck, please take actions or things will get worse....
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Subhasheesh Chanda
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Sandel belt ripped off

Address:K.C.Das & Associates, opp ASTC, Paltanbazar, Guwahati.

Sir,
I was purchased a pair of sandel on 12th of Jan'21, which HSN:64029990, Iteam: 201701, Rs.499/-. But, within 7 days, the back side belt has been completely ripped off. And i have already informed to Sreeleather by mail, but, no response from your end.
Please advise for solution.
Subhasheesh Chanda,
[protected]....
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Palash Samanta 123
from Panaji, Goa
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shoes

Address:DOMJUR, Howrah, West Bengal, 711405

I have taken my shoes before 1 month from howrah domjur branch. When i get they told me that 1 year warranty and they not give me comfort shoes. And now i am not comfortable with that shoes... Its terrible service i have get from. Even i did not know it was going to break so quickly. I getting very pain in this legs. I never thought that they will give us that kind of product....
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kcdas12
from Delhi, Delhi
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refused to change the product

Address:Madral Nutan Pally, 743126

I've horrible experience in sreelathers showroom. Yesterday night (03/08/19) have brought a belt from naihati showroom. After opened this packed have some scratched in the same. Then today morning have visited same showroom and asked store manager for change this product and he blamed me that i'm responsible for this scratches. Refund this product and not received money and product.
Kindly look into this matter and do the needful for...
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Kalpana Chaudhury
from Mumbai, Maharashtra
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staff rude behaviour

Address:Darjeeling, West Bengal
Website:www.sreeleathers.com

I am a regular customer of sreeleather kolkata since 20 years. Now it has open into siiguri as i have shifted over here i became customer of this branch too. But i never got such rude behavior from any staff of these company as i faced on 28.07.2019. One of the staff talked with me and my 12 yr girl very roughly. And when i tried to tell him that u should never talk in such manner with any customer rather with any human being also, he again...
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passport_mou1983
from Mumbai, Maharashtra
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black shoe of size 9 bought from serampore branch

Address:32 B.D VIVEKANANDA ROAD, SHEORAPHULI, 712223

I have bought a black shoe few months ago from srirampore sreeleather branch bit after using for 6 days both the soles were broken into twp parts. It is black in colour and 9 in size. Brand number is 21220 and mfd is 08/16. When i placed my complaint to the store manager, they denied that i bought it from their branch and asking for more money to repair the sole. It should be your team's responsibility to provide good quality of product to...
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