Sri Chaitanya Techno School — Unfair transport fee collected

My kid is using only one way of transport whereas we are asked to pay full amount instead of 80%. While we inquire about it there is no proper response from transport manager. Need fair treatment. We should not be charged for the service which we have not utilised. Due to negligence of the transport manager we are under pressure and we could not able to make payment for the next year. Need immediate action