[Resolved]  Sri Dixitha Enterprises — Approach with caution

Address:

Begumpet

We had a need for a maid cum nanny service at home. The gentleman Narendar, spoke very well and guaranteed excellent services. He promised that the customer service attitude is his motto and that he is a man of ethics and integrity. Naturally, I was impressed and took his service.

He asked for registration fee of 3, 000 which we negotiated and reduced to 2, 000. Then he sent a person to my house with the agreement copy. The agreement said that there is a 15, 000 annual charge. I didn't recollect being told that, or I would've refused services upfront. When I talked to him, he sent me an audio recording. Turns out, he had recorded my phone conversation without my knowledge. In the recorded, I could see that he mentions the registration fee of 3, 000 and while negotiating salary for the maid (15, 000) he says he will take 15, 000 as annual fee. This part was not described clearly to me and in the recording its clear that I didn't understand or acknowledge paying the amount. It sounded like he was talking about the salary of 15k. He sent me late night text to remind me to pay the 2k fee and to get papers started. In that alsobhe didn't mention the annual fee.

I fed the maid, paid he travel costs and sent her back with the agreement copy and requested a refund. No surprise there, he did not refund. He said it was my fault. If he is truly all that he had said, he would've identified an honest mistake. No normal person would want to do all this on purpose.

My only advice to whoever is working with him is to be cautious and get the entire deal clarified before making any payment or commitment.