Sri Krishna Travels — Ac complaint

I booked the ticket in Sri Krishna travels from Hyderabad to siddantham. It s an AC bus. The driver did not switch on the AC n asked us to open doors n it s summer. N we even have to keep luggage in the bus near our legs. V paid for AC n for comfort journey n why should we struggle lik this?I want the refund as I did not have comfort journey in this bus. Will never get on this bus n will not suggest for any one else.