Sri Krishna Travels — Changing of seats and happening of disturbance so refund needed

Address:

Kandukur

I booked a ticket from Hyderabad to Kandukur with PNR No. SKT2127332 on 16-jan-2023 at the time of 3:16PM for bus service No. SKT - 132 with seats U2 and U3 on the names of K.V.Srinivasa Rao and Kumari through Sri Krishna Travels. But I got a message at 8:17PM from Sri Krishna Travels for the Journey details by changing of seats with U8 and U9 which are not selected by me without confirmation, I asked the driver for changing of the seats, He told me that the all sleepers are free anyhow you can continue the journey with U2 and U3, So I continued but at 12.30 PM Some of the bus staff disturbed us with changing of seats from U2 and U3 to U8 and U9, At that midnight they mentally disturbed and made a loss of sleep.

So Please let me make arrangements to get loss of sleep and disturbance in terms of refund of my booked amount of Rs.2196.44 as soon,

With regards
K.V.Srinivasa Rao