Sri Krishna Travels — Dropping point failure

Address: 1-226/8-1 puttur

I am varma journey from Vijayawada to tirupathi on 13 th Dec form 6.10pm to 2.20am on 14 thdec.booked drop point is etc bustand tirupathi but ur servants are force to drop at Taj hotel tpt.after dropped expenditure is 200..Is this service?pl.rectify these in future.why my financial loss sir.