Sride — money not received in paytm wallet

I have 385 rs in my wallet. I have been trying to add this money to my paytm wallet from long time. I always get message that money will be added in 2 3 working days. I tried many times. But i still haven't received money. I sent mail to them regarding this issue but haven't got any proper reply. I feel i a cheated by sride.

Avinash puranik