Srinivas — They have charged rs-3999/- for internet box that doesn't have 5.1 audio output

Address:

124, Chaitanya tapovan. nulakapeta andhra pradesh - 522501

I have taken new connection of airtel dth xstream box on12 jun 2020. Found there is no any 5.1 audio signals from amazon prime. After raising complaint to costumer care, engineer visited and said that they cannot provide 5.1 audio output, airtel setup box is not supporting to 5.1 audio output. We cant help and we cant take return setup box back. They have charged rs-3999/- for internet box. Now they are not ready to close my complaint.

Srinivas
[protected]