Srm Transports — bus went early on may 9, 2018 - pnr no: rbace6c22

Address:

609311

Dear sir

With profound regret, we wish to lodge the following complaint.

The time mentioned in the ticket is : 23:30 hrs - reporting time
Departure time: 2345. The passengers were waiting from 23:20 hrs. It appears that the bus left early without picking up our guests. They waited upto 0300 hrs that day. Also your representative at tirucadayoor was not available at that time.
There was also no phone call from your attendant.