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SRM Transports Complaints & Reviews

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Last updated Jun 24, 2021
Complaints 159
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SRM Transports reviews & complaints(159)

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S
senthil periyakulam
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My order product was unavailable

Address:Door no 1/4/123 , college priyu, t.Kallipatti (po)

I am order my product oneplus nord 5g and down payment was also successful but seller confirm was product is not available what can I do for now to get my refund or re order my product...
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S
Sandeep Bansi
from Tiruppur, Tamil Nadu
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Parcel Not Delivered - Company unresponsive now

Address:174-C Waltax Road, Park Town, Chennai 3

Parcel booked from Chennai to Coimbatore - luggage slip number 10218, dated 23/12/2020. Sent from Baba Ramdev Novelty to Sandeep. Number of articles - 1.

Initially the company said that the box has been misplaced and that they will try to trace it. They requested for time till 30th December to rectify the situation. After that they promised to pay for the merchandize valued at INR 1750 and requested the seller, Baba Ramdev...
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M
Mohideen Shakeel
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Refund amount not received

Address:Sriji Majestic Commercial Complex, G7, G8 Near Omni Bus Stand, Jawaharlal Nehru Rd, Chennai, Tamil Nadu 600107

I have booked bus ticket for 23 rd march morning 10 am bus form chennai to tuticorin but the ticket was cancelled due to lockdown, and still i didn't received refund amount of 872//...
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N
Nilofer Asma
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payment not received

I booked the bus ticket in srm transports for 23rd march 2020 from tiruchendur to chennai in mobikwik app travel at 10 : 00 pm bus. To confirm the departure, i called the srm office and enquired if the buses will be running tonight or not due to lockdown announcement. They said the buses are cancelled an they will be initiating a refund for the same to the mobikwik account itself. But i still dint receive any refund for the same. I just need...
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S
Sathish90
from Mumbai, Maharashtra
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not safety

Address:Omni bus stand, coimbatore, Coimbatore, Tamil Nadu

Hello,
I have sent my vehicle from coimbatore to chennai on december 26, 2019 in srm transport. While receiving my two wheeler, front mudguard is fully damaged. I asked the coimbatore office's staff, they told the driver is responsible for this. They gave the driver number and asked me to call him. My question is why i need to ask the driver. Srm transport is responsible for this. You only have to ask the driver. I have been speaking...
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S
Senthil Kumar Palani
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no entertainment facilities in the bus 3404

Address:Velachery, 600042

Hi

Today i have travelling from chennai to nagarcoil it was opreated day service.. Good service to travelling much more better convenient. After noon 13:00 hrs
Semi sleeper a/c service. Bus details given below

D/c, chennai-nagercoil, busno:tn 19 ad 3404, @koyembedu omni bus stand time:01:00pm, driver:[protected] since we have traveling the time the srm bus opreator has not provided blanket and water bottles...
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S
Senthil Kumar Palani
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no entertainment in the bus

Address:Velachery, Chennai, Tamil Nadu, 600042

Hi

Today i have travelling from chennai to nagarcoil 01:00 pm a/c semi sleeper, the was cleaned and good.

But that vehicle has not provided blanket, water bottle also.

More over we travelling on the bus minimum 8 to 10 hrs this have been operated day basis,. We are silently sitting there, there was no entertainment

Pls advise your team and looking the matter above said matter has...
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A
Adhithyan S E
from Bengaluru, Karnataka
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unethical behaviour

Address:Chennai, Chennai, Tamil Nadu, 600051

Hi sir/madam,
Good day.

Sub: wrong information given which leads to board another two people 12.45am (Already rescheduled bus timing), where we supposed to be boarded who booked seater scania and which leads to wait until 3am morning for another bus

Myself and my friend supposed to board the bus mercedes benz ac sleeper from madurai to chennai. Due to improper information given by lucky translink (Madurai...
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F
Francis Jerald
from Mumbai, Maharashtra
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bus service

I booked ticket from nagercoil to chennai on 11/11/2019 through redbus app
When i was board and get into seat, that was last berth. Window glass was broken and it hanging half paste.
I can't believe its very unsafe conditions
I complaint about the same to driver and others
They simply refused and they said it was happened last week. And we running same conditions no issues like.
I told them to do something...
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A
Abijith_RJ
from Thiruttani, Tamil Nadu
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change of bus and not even within srm.

I have booked srm transport from madiwala, bangalore to nagercoil in ac sleeper bus on 06.11.2019, bus was at 7.45pm but it arrive madiwala only at 09.00pm its already late here. Then on next day 07.11.2019 morning 06.15am i reached madurai, actually as per online bus info its the time to reach nagercoil. Then the bus driver ask me and some more co passengers to shift to another bus (Srikrishna bus : chennai to nagercoil) from madurai. My...
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G
Gopikrishnan.1148
from Chennai, Tamil Nadu
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no refund or resolution on bus cancelled

I booked a ticket from kumbakonam to Chennai on oct 28 2019 at 11:30pm. But the bus which come from Chennai broke down on the way.the SRM transports called me and said they can arrange a volvo semi sleeper bus, but I booked a sleeper bus.i told them this situation and they said that they can apply on redbus for refund.i applied the redbus but there is no response email or callback from redbus for 3 days.after that they claimed that bus was...
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S
shabu das
from Mumbai, Maharashtra
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regarding the bus breakdown

Address:631111

The bus was from coimbatore to chennai and in the middle nearby salem around 1:30pm the bus was breakdown and we passengers where standing out so long from 1:30pm and their is no arrangement of bus no response from customer care the driver from 1:30 says now it be done but yet nothing is done and we passengers are still in road. So i kindly request to take an action on this matter...
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M
Mullaidharan
from Kuzhithurai, Tamil Nadu
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bus timings

Address:Chennai, Chennai, Tamil Nadu, 600039

Hi i'm traveling in srm bus from chennai to tirunelveli. When i book the ticket it shows that the bus will reach tirunelveli by 4 pm but it haven't reached yet (5:40) and i think it will reach only by 6:15 pm. This is not the first time as it always happening with this bus... The main thing which i want to escalate is, every travel organisation should not promise a wrong commitment (Timing) which they cannot apply in reality......
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J
Jcpv
from Mumbai, Maharashtra
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dead slow and late, worst customer care, careless people

Address:Srm transport, koyambed, Chennai, Chennai, Tamil Nadu

I booked my trip from chennai to nagercoil in srm mercedes benz scheduled at 9.45pm on 21.8.2019. The bus doesn't look like it said, no comfort at all. It was dead slow and stopping at many places for tea n coffee. I supposed to attend my friend's wedding at 9.30am, thats the reason i searched and booked this bus. But it wasvthe worst bus i ever travelled. It supposed to reach nagercoil at 8am, when enquired with the bus driver and the assistant,...
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M
Monic Pradeep
from Bengaluru, Karnataka
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had taken double payment not refunded

Address:Bangalore, Karnataka, 560038

During festive season online tickets were blocked by srm members. We had called and booked our tickets. The srm guy had asked us to come to his place to book a ticket. It was not possible for us since it is too long to travel. Then the srm guy had given option to pay by paytm or account transfer. During that day online transaction in bank was having issues. We had done payment via paytm. He said he had not received the payment. Then again...
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M
madhu priya1
from Mumbai, Maharashtra
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service issue

The worst travel experience ever din expect this with srm. Route: tirunelveli-bengaluru; boarding time:9:20pm bus was late it came by 10:50pm, the bus looked like hell the seats where torn and bed sheet was like towel, screen was not there (Bus no:8905). I complained to the driver he said you all will be changed in another bus at kovilpatti and that bus was dead slow i donno the reason why? What a worst service making passengers get down...
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G
gaya3thiyagu
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very worst bus

Address:600089

I have booked a bus from chennai to kavalkinaru on monday 12 aug for 1200 rs... bus was in terrible condition ..can even touch the seat i was booked can beleive how can they expect me to sleep on that ... i could see the wiring in my ceiling area which was taped for safety measures it seems.. my upper seat can any time fell down and kill the person below me as suspension was not tight enough.. my journey was horrible... AC was not working...
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P
pratap ar
from Mumbai, Maharashtra
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bus delayed by 2:30 hrs without any intimation

Hi,
I had booked the bus to kumbakonam from chennai on friday (10th aug). The boarding point was at shanthi petrol pump near airport and the pickup time mentioned as 11:00pm. I was waiting at the pickup point from 10 :40. Pm till 1:00 pm but there was no sign of the bus. The customer call center number was not responding and there was no intimation. I eventually left the pickup location at 1:00 am and came back home. I received a...
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W
Winraz
from Bengaluru, Karnataka
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worst bus conditions

Booked bus from Chennai to Tuti. BusNo:PY 01 CH 8589, on Aug 4 2019. I usually book SRM if I am boarding from Perungalathur. First time I booked a sleeper. (Benz). And shocked to see the conditions of the bus. Outside it was neat and clean

1. Petrol smell was all over the bus. Smell was constantly coming out of AC went. Had to tie A handkerchief to avoid the same
2. Condition of the bus worst. Attached find the pictures....
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D
DJ NASH
from Delhi, Delhi
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change of sleeper to semi-sleeper

Address:Kanyakumari, Tamil Nadu, 629002

I was waiting for my bus py01ct5292 srm ac sleeper.. The bus arrived at the stop we waited for almost 2 hours and the bus got departure from my home town. Again the bus was breakdown and we got changed to a semis leeper and then we were dropped in an hour and we still waited for half an hour and the srm transport changed us to a scania bus which was a semi sleeper but my dad had problems in his shoulder so he can't travel in a semis leeper....
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