Srm Transports — regarding the bus breakdown

Address:

631111

The bus was from coimbatore to chennai and in the middle nearby salem around 1:30pm the bus was breakdown and we passengers where standing out so long from 1:30pm and their is no arrangement of bus no response from customer care the driver from 1:30 says now it be done but yet nothing is done and we passengers are still in road. So i kindly request to take an action on this matter