Srm Transports — SRM transport Chennai

Address:

Chennai, Tamil Nadu, 600040

Dhanapal and prithi working for srm transports, chennai, are the worst customer service providers i have ever faced in my travel life.
The point in booking a private bus is to travel comfortably. Just because we wer late by 5 minutes, dhanapal there called and yelled at me saying "unga oruthar kaha lam bus wait panadhu, nanga eduthrvom"
We wer there when the bus left the place, we chased the bus in our auto for like 15 minutes and they gave a damn about us.
When went to the office and complained about dhanapal's act, prithvi there was like "5 mins na unga rendu per kaha 38 per wait pananuma?"
Havent you people waited for one passenger when u travelled in a private bus? I have.
I personally feel it is so rude to talk to a customer like this over the phone and to treat them so badly.
Worst customer service!