Srm Transports — ticket defrauding and rude behaviour of staff

Srm Transports — ticket defrauding and rude behaviour of staff

A Adit Sunny from Mumbai, Maharashtra

I was charged with fare to chennai from vellankani even though my destination was pondicherry from a travel office. I realised this fraudulent when other passengers who got in without reservation to pondicherry was charged far more less than mine. Srm didn't provide any service from vellankani to pondicherry, but still they gave me reservation and the staff knew about this. And the staffs didn't let me get on the bus until they returned from hotel. +2 photos Was this information helpful? No (0) Yes (0)
SRM Transports customer support has been notified about the posted complaint.
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Comments

Gothanda Raman

from Delhi, Delhi

Tuticorin to Banglore bus started at 8pm
My mistake is lakshmi as male instead of female
Driver or conductor spoken very rudely at 12.15 pm with lady passanger
I need immediate action

Gothanda Raman's reply, Apr 25, 2019

- RailYatri mTicket -
OrderId - 1663029
Tuticorin/Thoothukudi to Bangalore/Bengaluru
PNR - P8VY6L
Travels - SRM TRANSPORTS INDIA PRIVATE LIMITED
Dep time - 8:00 PM Apr 24, 2019
Seat No. - L5
Total Fare Paid Rs.837.96
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Boarding pt - Tuticorin
Landmark - Jeyaraj Road Near Aravind Eye Hospital
Address - Basil Travels NO:35 Near Old Bus Stand
Contact - 0461 2327277/9655145777
--
Thanks for using RaiYatri. Please present this mTicket at the time of boarding.
RailYatri Helpline:
8010500300
8AM - 9PM Everyday

siva ram

from Kovilpatti, Tamil Nadu

We booked in srm Volvo bus by charging rs 860 get from chennai to tuticorin. But they sent (non AC ordinary bus) a worst conditioned bus. 3pm departure time(bus start 5:30pm). Very irresponsible response from driver(srm customer care people using bad words) . Not provided double drivers for the safety purpose. No passengers are satisfied...