Srm Transports — worst bus conditions

Booked bus from Chennai to Tuti. BusNo:PY 01 CH 8589, on Aug 4 2019. I usually book SRM if I am boarding from Perungalathur. First time I booked a sleeper. (Benz). And shocked to see the conditions of the bus. Outside it was neat and clean

1. Petrol smell was all over the bus. Smell was constantly coming out of AC went. Had to tie A handkerchief to avoid the same
2. Condition of the bus worst. Attached find the pictures. It was very humorous when the driver was scolding an attendant that a passenger had put the blanket down when the whole shape of the bus was upside down
3. Bus broke down and we were shifted to another bus in the middle of the night . Sleeper and at least the spare bus was ok

Guys you are a brand trusted by users. Please maintain the same

There are loads of complaints here. Not sure me writing here will improve the circumstances. However if a fellow passenger benefits by reading this I am happy