SRM University Complaints & Reviews

Hi, This is Akhila from genetic engineering department. I come from UB way to bioblock daily. The security was very rude at the UB building his name was ganswhan(don't know correctly).. i told him that I'm from Mtech too. he behaved so bad and he's coming upon me for fight while I'm leaving by another way also. he scolded me PODA.. Please take action regarding this and give a warning how to behave.. please do check cc camera for your proof purpose. You can ask other security who's present there.

Some students of SRM IST were not allowed to give the University final exam because they didn't pay their academic fees. The list includes students from 3rd years as well as the 4th years.
In the feekart website, the due date of the fees keeps on extending and still we were not allowed to sit for the University exam.
When we approach our class incharges, they don't have any information and even they tried to ask the higher authorities but they didn't say anything.
Please look into this matter.

I am a 4th year student of CSE department. I vacated my hostel on 8th September 2021 and submitted my bank details in the hostel office. Actually I have paid my 4th year tuition fee first then I have vacated my room due to covid reasons, due to which I was not able to claim my refund amount in SRM Feekart so that's why they told me to submit my bank details.

After submitting my details, the hostel helpdesk keep on extending deadlines for eg first they told it will be refunded in one month, after one month when i have sent them a mail regarding this they said it will be done next month, like this it has been 3 months and still i did not receive my money. I am having a copy of their mail replies.

My details are as follows:

name : varun kondreddy
Reg no: RA[protected]
Hostel cancelled: Malligai
Room No: 702
Mobile Number: [protected]

I am a masters in engineering student. I have chosen SRM over IITs expecting polite behaviour from the staff in hostel. I am a non native of the state and hence I need prior information of the entry and leave process while my stay and the hostel staff are supposed to be people who take care of me, not behave rudely when I am politely asking. I would request the authority to take strict action against this and also provide with an anonymous review for the hostel staffs based on students review they must be FIRED.
Insulting students must be prohibited and such behaviour must cause loss of job cause this is private body not a government employment. I will not reveal my student details regarding this. I am a student away from home and I expect the authority to make me comfortable not push away my queries rudely.

Worst management ever

My fee payment was done twice mistakently to srm, when I asked about money, they want me submit the relevant docs and i submitted it, its been 1 month since no response, whenever i am calling, they are blindly saying 10 days, how many 10 days i have wait for my money.

Is this the way they treat this issue..do I have to beg them for my money..

Very worst response and worst management..

Preparation room is not comfortable for patient. Fan is not working for that room.room door is not privacy.room is not clean very dirty. Some patient is taken semen in bathroom this is irritating for patient.plz ready a new semen analysis room .other wise hospital clean .testing .doctors treatment vera level.thank u.

Sir,

I am a Research scholar from Kerala doing my PhD in Plant taxonomy and phylogeny in the Research and PG department of Botany, S.D. College, Alappuzha, Kerala. I have wrongly transferred Rs 1500/- to the institution account (A/c Name: Directorate of Research and virtual education, A/c No. [protected], City union bank, IFSc Code: CIUB0000117) as registration fee for workshop on phyloinformatics: Concepts, Methods and its application. Transaction date is 09.07.2021. Later only I checked the date and understood that the brochure was about an old workshop conducted in your Institute during 5-6 december 2019. I expect kindness and co-operation from this esteemed institute and take necessary action in this regard. Please refund the amount to the same account (A/c Name: Maya S Nair, A/c No. [protected], IFSc Code SBIN0013223).

Details of bank transfer shown below,

09-Jul[protected]Jul-2021) TRANSFER TO[protected]INB
IMPS/P2A/[protected]/XXXXXXX114CIUBFee of DNA-
LT[protected]MOAESZCUE3
1, 500.00

Thanking you in anticipation

Maya S. Nair
Mob:[protected]

Show quoted text

Sir/Madam,
I am sorry to state that the helpdesk and other mobile numbers mentioned at various admission sites do not properly respond or remain unattended. I am unable to get information regarding the admission and counselling results of the second phase. Please help me and guide me
Thanks

Aniket Choubey
No [protected].

The total system seems to be misleading for me. At the time of slot booking only main examination time & date could be got through.No schedule for mock test was given. No alert for mock test through sms or email was forwarded from your end.But in your guide line mock test is mandatory. I could not appear for mock test. So what to do at main examination date. Whether I will be allowed or not. If not refund the exam fees.

Initially, the slot booking process was supposed to start on May 19th, but it got delayed by a day. The date and time at which the facility to book exam date and time will close, is May 21, 2021, at 11 pm. Therefore, candidates are going to get a window of 39 hours only to book their examination slots.

Slot booking is an online process in which those who have applied for the exam, in this case SRMJEEE 2021 phase 1, can select the date and time slot in which they wish to sit for the exam. Usually this process happens on a first-come-first-serve basis. In that case, each slot has a limited number of test takers. And therefore, one who lays his/her claim on a slot first, gets it. It is just like booking a movie ticket when going to a cinema hall. . Therefore it will be best if candidates complete the slot booking process at the earliest, and not wait for the last minute, as by then, their favorite slot might get booked.
In our case we have registered our application on 25th December 2020 and was eagerly waiting for the Exam and now we have not yet received any mail for booking slot registration and also mock test details and today is 21st last day for slot booking and mock test.
Apart from all the above issue no one picks the calls and completely things are chaotic and dont know what students have to do and parents are trying to reach every number and contacts available on the net and no use.
Please act immediately and help students to give the exam.

They force and threatened us to pay the full fees in this pandemic situation if we question them they are not responding and threatening us in a open group they don’t give us rights to talk and acting soooo rude

Due to Corona Pandemic season there is no hostel since March 2020. Mess is not being utilized by students. University has saved on Electricity and water due to non-usage, yet the fees are being taken in full and also at present exam fees are asked.

This is totally wrong, some subsidy has to be received for hostel fees and tuition fees

I've been struggling with online classes and projects due to this lockdown the staffs are putting more pressure on students on completing the project and I have no resource available to even start my project and they are stressing me to somehow do my project and it is affecting my mental health I'm a final year BPT student and all o[censored]s are suffering from this please help us as soon as possible

My brother took admission for btech AI ML year 2020 and after the total year's fee and hostel payment, online enrollment confirmation over the portal, now the college simply is giving excuses that his name is either replaced and there is a system error from the college's end. The student is suffering and missing his classes. I want full refund in case nothing can be done. You shall be responsible if something happens to his life out of this depressing scenario that your management has created!

The intercom service is not working. They said our personal phones not allowed. But most of the persons having phones. If you having rule means it should applicable for all. Atleast correct the intercom service for outing or incoming.

Last year the clg accepted the old batches students but now in the 2020 the are not giving admission's to 2019 batch. So kindly request the management that to give admissions for the old batches. They too considered srm for their studies so please do accept

This complaint is against the extremely unhygienic bathrooms of srmist. The bathrooms have brown mold growing on the doors. Bathrooms in the biotechnology department don't have soap dispensers. Only the ground floor has both soap dispenser and hand drier. Please look into the issue since this year started off with a deadly pandemic covid 19 hygiene should be looked into seriously. The university being a private and rich institute neglects basic amenities. Not only does it lack in providing fair regulations to students in 2017 batch it has also failed to look at the importance of hygiene. Such institutions should be ashamed.

Espected sir
I am father of yashwant sahu,. My son residing in your hostel. Student id is 272139. While booking hostel on 21 feb 20, the amount transaction was made to your hostel was failed. The amount is approx ₹119000. The amount is debited in my citi bank account. The hostel name is thamurai & room no is 227. I have already booked another hostel on same date.

It is requested that the amount may be refunded at the earliest. Because i have to pay the above amount to the citi credit card.
Proof of payment is attached
Thanking you & regards

Kumar rajesh

My son monu dahiya was applied for provisional admission b tech in cse in srm university sonipat haryana and a sum of rs. 30000 deposited vide online receipt no. 38800. On 15 jul 2018 my son admission confirmed in govt university. On the same day e-mail sent to srm university to cancel the provisional admission alongwith scaned copy of provisional admision documents and refund the fee. Next day my son visited to srm university to cancellation of admision and refund the fee. Director of admission returned my son saying. I am not taking any action on your e mail and no fee paid by you will be refunded. Application for refund the fee not accepted. Many time i and my son visited to university to refund the fee. He is not taking intrest on my verbal communication as well as on my application. Many times send e mail to vice chalancer, challancer as well as higher authority ucg but till date no action has been taken by any authorites and advance fee paid to university is still pending till date.

I applied and got selected in part time phd program of electrical department in srmist modinagar.
I got a provisional letter (Dated[protected] in which it has been instructed to submit a demand draft of rs 12000 in favour of srmist, payable at chennai.
After submission the fee draft and required documents on[protected], i did not receive any confirmation mail of my admission from your side till date.

I received one answer from research head of srm modinagar that your proposed guide has been left the job and we are recruiting faculties for research then we will confirm your candidature.

Due to so much delay in process i took the admission in phd somewhere else.
Now i require the refund of my submitted fee.

I mailed the above details to [protected]@srmist. Edu.in on 21st july 2019 as per instruction got from srm customer care but i did not receive any type of acknowledgement from srm side till date.

I tried to mail prof. Srs prabaharan joint director (Research) and prof. B. Neppolian (Dean research) but worst condition of srm is that the email id they are showing on srm site are bounce failure.

It is good to me that i joined ph. D somewhere else because such type condition in srm are exist then what will happen with my phd course if i join in srm.
I am revolving in customer care numbers and mail from last 3 months for a simple fee refund issue. Nobody is taking care of that even they did not acknowledge my mail.

Vivek saxena
[protected]