Stalkbuylove — fraudulent company

Address:

Jaipur, Rajasthan

I ordered apparels from this online platform called as stalkbuylove. I placed an order for 4 tops which have a value total of approx rs.2000. But when i tried them on they were not of good quality and even the sizes were not true to the size they mentioned, hence i went to place a return request on their site on the same day for all the tops that i ordered, but when i went to place the return request the status of the order was still showing dispatched therefore i couldn’t place a request that day. I thought that may be in a day or two the the status will be updated to ‘delivered’ and then i will place the return request but days passed by and the status didn’t changed, so i wrote to them about the issue but their reply was not satisfactory and even they didn’t resolved the issue. I am attaching the screenshots of the emails. I also tried contacting them via instagram but still they didn’t replied to my message, i also tagged them in the comments of their posts by writing my query their but they still didn’t reacted to anything. I further went to inquire about the company on google and here i found the reviews of many like me who faces the same cheat cases by this company. I also tried to call them on the number given on their package but they have all things planned to cheat the customer, the number is not for incoming calls it’s only for outgoing and they have no customer care number. The company has cheated many and a strict action should be taken to make customers safe from such famous fraudulent companies. Here are the details of my order:
Saloni khandelwal
Date of placing the order: 8/07/19
Order id:[protected]
Order id:[protected]